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ROGER YOUNG

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Reseñas de ROGER YOUNG

XP
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Ximena P.
Pierson, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Everyone's great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/10/2017 07:04 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RF
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Robert F.
Saint Johns, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
2017 Santa Fe second service
Always considerate staff and service is done quickly and correctly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/10/2017 07:02 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RD
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Rob D.
Ponte Vedra Beach, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A deaalership in sync
Excellent and well organized. Personnel actually smile and the technician was very accommodating when talking to him
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/07/2017 02:03 PM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
VR
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Velva R.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Well organized
Friendly service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/07/2017 08:52 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
LO
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Laura O.
Ponte Vedra Beach, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent oil change
Excellent Oil change. They changed my wiper blades and checked my A/C for the season. They also cleaned my car - such a blessing.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/04/2017 02:23 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
DC
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Dwayne C.
Jacksonville, FL
2012 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
cliente verificadoCliente Verificado
Categoría: Service
Quick resolution to a previous service issue.
I posted a response to a previuos service call regarding my Genesis. I reached out to the dealership to the service department & spoke with Roger. We discussed my issue & let me know I would hear back from him by the following Monday. Roger let me know that I had nothing to worry about as the dealership would correct the issue. I'm grateful it was resolved in a expeditious manner. Roger has always been spot on & as I explained to him this is the 1st issue I've experienced with prior successful service request. I wanted to give a follow-up review simply because they made it right quickly. Special thanks to Roger & the Management team of Hyundai.
Recomendado
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DC
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Dwayne C.
Jacksonville, FL
2012 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
cliente verificadoCliente Verificado
Categoría: Service
Quick resolution to a previous service issue.
I posted a response to a previuos service call regarding my Genesis. I reached out to the dealership to the service department & spoke with Roger. We discussed my issue & let me know I would hear back from him by the following Monday. Roger let me know that I had nothing to worry about as the dealership would correct the issue. I'm grateful it was resolved in a expeditious manner. Roger has always been spot on & as I explained to him this is the 1st issue I've experienced with prior successful service request. I wanted to give a follow-up review simply because they made it right quickly. Special thanks to Roger & the Management team of Hyundai.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/03/2017
Tipo de Servicio: Repair
Categoría: Service
Service is normally good
My past visit resulted in damage to the left rear passager side of vehicle. I am still waiting on contact from dealer
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/04/2017 06:01 AM

 Thank you for taking the time to speak with Roger today and allowing us to resolve this. We appreciate your patience and understanding and our apologies for any inconvenience this has caused.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DW
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Doris W.
Palm Coast, FL
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The care which you are taken care of.
Overall quality of care given to you and your vehicle.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/03/2017 06:08 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
CB
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Chantal B.
St. Augustine, FL
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very convenient great service
I had an emergency one morning, hyundai fit me in no problem even with an obviously busy schedule (from the looks of the cars lined up) and I received a ride to work.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/03/2017 06:04 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
St. Augustine, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The friendly service and always been greeted by my name from all of the people at the dealership.
Excellent!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/29/2017 10:04 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
# 1 Hyundai Customer Satisfaction in 2016
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
MN
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Martin N.
Miami, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Does the job right
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/29/2017 06:19 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
2016 #1 in District for Customer Satisfaction
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Fargo, ND
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Blank
Blank
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/27/2017 05:34 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
KK
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Kenneth K.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly Service
Service explanations are clear and open. Techs appear to listen to customer carefully. Waiting area is comfortable and refreshments there are apprciated.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/27/2017 05:33 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MD
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Morris D.
St. Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quality, friendly, knowledgeable service & attendants
5 stars
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2017 02:28 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. 

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
PW
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Priscilla W.
Jacksonville, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer experience
Shorter than most wait time, friendly customer service and the services rendered was over the top
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2017 11:53 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
JM
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John M.
Ponte Vedra, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick Service
Pls read comments
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2017 11:51 AM

 Thank you for taking the time to share your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DT
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DEBORAH T.
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality service
No BS. In and out quality service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2017 11:50 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
Marion, OH
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great folks
Pleasant waiting area and nice folks.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/22/2017 06:17 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
AH
gravatar
Anthony H.
Saint Augustine, FL
2007 HYUNDAI SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2017
cliente verificadoCliente Verificado
Categoría: Service
Product and Service
The Hyundai product brings you in and St. Augustine Hyundai Service team keeps you coming back!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/21/2017 08:42 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
GW
gravatar
George W.
Palm Coast, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff in any dept.
5 stars for me.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/20/2017 03:12 PM

 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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