Name: ROGER YOUNG
Rating: 4.8

Reseñas de ROGER YOUNG

Cliente verificado

Ponte Vedra Beach, FL

2017 Hyundai Tucson

04/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

average

no comment

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/05/2019 09:50 AM

Thank you for sharing your service experience with us and the 4 star rating. We are committed to exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

ROGER YOUNG

Charles W.

Portsmouth, RI

2018 Hyundai Santa Fe S

04/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hyundai service is the best.

I gave a 5 to whether I would return for my mext service. That is not likely since I live in RI. But if I did live here, I would definitely return. The service is superb both in Newporr RI and St. Augustine Fl.And that is one reason why I will continue to buy a hyundsi.

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/03/2019 10:14 AM

Thank you for taking the time to share your service experience with us. We greatly appreciate your kind words and 5 star rating hope you visit our little town again. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Cliente verificado

Palm Coast, FL

2016 Hyundai Santa Fe

04/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recent service

Prompt courteous service. Did exactly what they said they would do.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/01/2019 11:33 AM

We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Julie J.

Saint Augustine, FL

2016 Hyundai Tucson

04/01/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always good service

Roger is very informative and the service team is very efficient.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/01/2019 05:45 AM

Thank you for sharing your kind words with us and the 5 star rating. Roger is an asset to our service team and appreciates reading the comments. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

STEVE RISLEY

Anne S.

Saint Augustine, FL

2013 Hyundai Santa Fe S

03/30/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great service dept

polite and efficient service

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/30/2019 12:30 PM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Jeffrey P.

St. Augustine, FL

2016 Hyundai Genesis

03/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great service

thorough and honest....

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/30/2019 12:27 PM

Thank you for sharing your service experience with us. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Cliente verificado

Green Cove Springs, FL

2017 Hyundai Sonata

03/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service

It is evident the service department technicians do a great job; staff is courteous, surroundings are comfortable and the hand-washing of the car tops it off, I keep getting asked "did you buy a new car, it is so clean and shiny"

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/30/2019 12:28 PM

We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Cliente verificado

Palm Coast, FL

2016 Hyundai Sonata

03/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall Service

Done quickly and professionally. Thanks Hyundai!!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/29/2019 07:21 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Eugene L.

Palm Coast, FL

2017 Hyundai Santa Fe S

03/26/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recent service

Went in for software update on engine bearings and an oil change and was pleased at the time and efficient areas of the service.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/26/2019 07:56 AM

Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Cliente verificado

Ponte Vedra, FL

2015 Hyundai Sonata

03/25/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service experience.

Great customer service and service writers. Efficient appointment system. Have multiple Hyundai vehicles. This is the best service I have experienced in the Jax area.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/25/2019 03:04 PM

We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St. Augustine. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

STEVE RISLEY

Mark C.

Palm Coast, FL

2017 Hyundai Santa Fe S

03/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Dealership

Once again, treated like family.
Very professional and meticulously do the required service.
Always made to feel comfortable and like your satisfaction matters.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 03/21/2019 04:32 AM

Thank you for your kind words and sharing your service
experience with us.
Thank you for the 5 star rating.

Empleados con los que trabajó

ROGER YOUNG

STEVE RISLEY

Rick S.

Orange Park, FL

2018 Hyundai Sonata

03/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Always friendly and efficient - in and out quickly.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 03/20/2019 05:36 AM

Thank you for sharing your service experience with us
and for the 5 star rating

Empleados con los que trabajó

ROGER YOUNG

Bruno Z.

St. Augustine, FL

2014 Hyundai Sonata Hyb

03/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service

The only thing I don't like is that they never find my appointment by check in

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 03/18/2019 06:06 AM

Thank you for sharing your service experience with us.
on your next visit we can spend time with you to see
why your on line appoint is not going through.
Thank you for the 5 star rating

Empleados con los que trabajó

ROGER YOUNG

STEVE RISLEY

Cliente verificado

Palm Coast, FL

2016 Hyundai Santa Fe S

03/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Oil change never "fast" but service is comprehensive and reliable

The service is consistent, with an oil change and inspection taking about an hour. I appreciate the complimentary wash and vacuum at the end of service, it makes the wait seem more worth it. I also appreciate the idea that you can get dropped off and picked up at local retail facilities, so you don't have to wait in the lounge. I absolutely hate the chairs in the customer waiting area, they are extremely uncomfortable. The back of the chair is to far from the front, so anyone under 6 feet tall as a minimum winds ups slouching and getting a backache.
The people who work here are always pleasant and professional. Dealership service work is always too high priced, but while my vehicle is under warranty, it's just easier to get the oil changed here, as well as tire rotation and alignment checked. I do trust the mechanics who are providing the service and wish they made a larger percentage of the hourly charge.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 03/18/2019 06:22 AM

Thank you for sharing your service experience with us.
We are in the process of changing out the chairs, some of them
have already been replaced.

Empleados con los que trabajó

ROGER YOUNG

STEVE RISLEY

Colleen D.

Palm Coast, FL

2018 Hyundai Santa Fe S

03/14/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service

Serviced my Hyundai Santa Fe and no complaints with the service rendered.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/14/2019 11:39 AM

We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Donald S.

Hastings, FL

2018 Hyundai Kona

03/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil Change

Oil was change and car was washed and vacuumed.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/12/2019 06:02 AM

We appreciate you taking the time to share your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Cindy M.

Keystone Heights, FL

2016 Hyundai Tucson

03/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Top notch service department

My car is always serviced at my scheduled appointment time, no waiting. Roger is always helpful and has the answers to any questions I have about my vehicle.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/12/2019 06:00 AM

We appreciate you taking the time to share your service experiences with us and the 5 star rating. Roger is asset to our service team and always goes above and beyond. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Donald F.

Palatka, FL

2014 Hyundai Santa Fe S

03/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Extremely Satisfied Two Hyundai Family

Professional and friendly.
I felt that they were genuinely concerned about me and my car, not just pushing products. Listened to what I wanted with helpful options.
Best chocolate chip cookies in
St. Augustine

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/11/2019 12:32 PM

We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

Andre G.

Palm Coast, FL

2012 Hyundai Elantra

03/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quality Customer Service

Ive been going there for years and the service team has always treated me like i am valued ! Big thanks to Roger and the whole service team for making a customer feel like they are not just a number or dollar sign

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/11/2019 07:41 AM

We greatly appreciate you taking the time to share your service experience with us. Please let us know how we can earn a 5 star rating on your next visit. We are committed to exceeding your expectations.

Empleados con los que trabajó

ROGER YOUNG

KEITH MONDELLO

Donna L.

Cumberland, RI

2015 Hyundai Tucson

03/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

2015 Hyundai Tucson Service

I'm from RI and have my Tucson serviced in St Augustine. Professionally greeted upon arrival. Service representative is very thorough when discussing service to be performed and cost.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/11/2019 05:43 AM

We thank you for taking the time to share your service experience with us and hope you have a wonderful time in beautiful St. Augustine.

Empleados con los que trabajó

ROGER YOUNG

MARK BOSWELL

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