RY

ROGER YOUNG

Hyundai of St. Augustine

Calificación General

4.8

(1198 reviews)

85

Reseñas de ROGER YOUNG

Cliente verificado

Saint Augustine, FL

2018 Hyundai Santa Fe S

08/21/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service

No

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2018 02:04 PM

Thank you and we hope we can exceed your expectations on your next visit.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

RA

Robert A.

St. Augustine, FL

2016 Hyundai Elantra Gt

08/20/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service!!!!

Excellent Service!!!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/20/2018 01:16 PM

We thank you for taking the time to share your service experience with us and we enjoy your visits with us.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

St. Augustine, FL

2018 Hyundai Sonata

08/17/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service

Easy to book up for service.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2018 01:48 PM

Thank you for sharing your service experience with us and your loyalty to Hyundai of St Augustine. You can schedule 24/7 online on our website.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Saint Augustine, FL

2016 Hyundai Tucson

08/17/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

New tire

I had a major blowout on my Tucson! The parts department was able to get me a replacement within the day! Quick to get me in and plus do a recall that was due! Everyone is very friendly and I love the fresh bake cookies!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2018 01:46 PM

Thank you for sharing your kind words with us and the 5 star rating. Cookies are delicious.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

JR

John R.

Palm Coast, FL

2018 Hyundai Santa Fe S

08/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service visit

Service was good but some features of vehicle are below par.

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2018 01:45 PM

Thank you for sharing your service experince with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

AB

Ana B.

Palm Coast, FL

2013 Hyundai Sonata

08/15/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Reliability

Great service as always. Good timing and courteous personnel.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2018 07:21 AM

Thank you for sharing your kind words with us and continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

TO

Thomas O.

Palm Coast, FL

2012 Hyundai Veloster

08/15/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

Easy to schedule online, friendly staff, on time, the typical telling you about cabin air filters, tires, etc., which most people can easily do themselves or more cheaply elsewhere. Better than other Hyundai dealers service departments we've been to.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/15/2018 02:56 PM

We thank you for sharing your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Jacksonville, FL

2016 Hyundai Santa Fe S

08/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service dept

The staff is always friendly and I never have any issues with my car when they are done.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/15/2018 05:51 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado

Saint Augustine, FL

2017 Hyundai Sonata Hyb

08/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service!

The best in service!

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/15/2018 05:50 AM

We thank you for taking the time to share your kind words with us and loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

GS

George S.

Jacksonville, FL

2018 Hyundai Santa Fe S

08/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My first Oil Change

Very pleasant experience, very friendly personnel.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/13/2018 06:37 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

MS

Michelle S.

St. Augustine, FL

2013 Hyundai Santa Fe S

08/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service review

The service team at St. Augustine Hyundai is always friendly and knowledgeable.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 08/11/2018 10:16 AM

Thank you for your kind words and the 5 star rating.

Empleados con los que trabajó

MB

Michael B.

St. Augustine, FL

2015 Hyundai Elantra

08/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Great service and friendly people

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 08/09/2018 04:38 AM

Thank you for sharing your service experience with us and for the 5 star rating.

Empleados con los que trabajó

RF

Richard F.

Palm Coast, FL

2013 Hyundai Accent

08/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and detailed service.

Super friendly and fast service.

Recomendado

CHERYL B. de Hyundai of St. Augustine respondió el 08/08/2018 11:42 AM

Thank you for sharing your service experience with us and for the 5 star rating.

Empleados con los que trabajó

Cliente verificado

St. Augustine, FL

2016 Hyundai Santa Fe S

08/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Mrs.Williams

Never disappoints. Service is fast friendly and affordable.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/07/2018 02:24 PM

Thank you for sharing your experience with us and the 5 star rating

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

DM

Diane M.

Saint Augustine, FL

2013 Hyundai Azera

08/03/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Nice waiting area

Great people, nice waiting area w/ coffee & refreshments

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/03/2018 01:54 PM

The greatest compliment we can receive is our wonderful guests taking the time to share their service experiences with us. Thank you for the 5 star rating.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

CH

Connie H.

Saint Augustine, FL

2018 Hyundai Sonata

08/03/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Courteous fast service

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/03/2018 05:51 AM

Thank you for sharing your experience with us and the 5 star rating. Our Car Care Express understands the importance of valuing our guest's time.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

JR

Jose R.

Palm Coast, FL

2013 Hyundai Genesis Co

ReScore Reseña™

08/02/2018

Cliente Verificado

Categoría: Service

Quick to resolve any issue

I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!

Recomendado

Empleados con los que trabajó

JR

Jose R.

Palm Coast, FL

2013 Hyundai Genesis Co

ReScore Reseña™

08/02/2018

Cliente Verificado

Categoría: Service

Quick to resolve any issue

I have had some problems but Joe is making sure they are getting fixed immediately and properly. Thank You!

Recomendado

Reseña Original

08/02/2018

Tipo de Servicio: Repair

Categoría: Service

Needs improvement

I have had 3 service visits for the same issue now I have to have a forth. Hopefully this will be my last visit and this issue will be resolved

No Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/02/2018 02:01 PM

Thank you for taking the time to speak with Roger today. Again, our sincere apologies for any inconvenience we may have caused and rest assured we will make sure to get this right for you. Our guest's satisfaction is our number 1 goal.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

MG

Molly G.

Saint Augustine, FL

2014 Hyundai Elantra

08/01/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Convenience and knowledge and helpfulness

I always know I will get the best care here. They treat their customers like family and I always feel safe to travel when I leave here- knowing they have checked my car out carefully.

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2018 10:15 AM

We greatly appreciate you taking the time to share your service experiences with us and the 5 star rating. We are blessed to have such wonderful guests. We hope you have a safe and enjoyable trip.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

TL

Thomas L.

St. Augustine, FL

2014 Hyundai Santa Fe S

07/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and efficient with great people

Great coffee and cookies

Recomendado

JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/30/2018 02:24 PM

Thank you for sharing your service experience with us and happy to hear you enjoyed our amenities. We agree, great coffee and delicious fresh baked cookies = happy guests.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

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