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Cuco Garcia

Service Writer
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(284 reviews)
87

PG
PATRICK G.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2024
cliente verificadoCliente Verificado
10
Ford Explorer '97 repair
Brought in my older Ford Explorer with a starter problem. It was fixed and out the same day. They also included a diagnosis/evaluation of the vehicle. Great customer and engine service.
Owner de Midtown Auto Repair- Goodyear respondió el 09/18/2024 09:34 AM

We're glad to hear that your Ford Explorer is back to cruising smoothly! Getting it fixed and returned on the same day is like finding an extra fry at the bottom of the bag—always a pleasant surprise. We're pleased you appreciated the diagnosis as well; a well-rounded check-up can keep those pesky problems at bay. Thanks for choosing us for your vehicle needs, and happy driving!

Empleados con los que trabajó

MW
MELINDA/ GREG W.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2024
cliente verificadoCliente Verificado
10
Repaired rear drums on Armada
Midtown Auto Goodyear was recommended to us by a friend. The managers (Brian and Kucho) and mechanics were great!!!

Excellent explanation of work needed and follow up on progress! They were very personable and the experience was great!

Our car is almost 20 years old and is still purring along.
Owner de Midtown Auto Repair- Goodyear respondió el 09/17/2024 09:35 AM

It sounds like your trusty old ride is still giving you plenty of mileage with the help of some solid auto care! We're glad to hear that you had such a positive experience with our team. Taking the time to explain the necessary work is part of our job, and it’s even better when our customers feel that personal touch. Here's to many more years of your car purring like a kitten!

Empleados con los que trabajó

BS
BRIGID S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2024
cliente verificadoCliente Verificado
9
Reliable and Prompt!
Always appreciate Midtown’s prompt attention and clear and straightforward communication. Thanks again!
Owner de Midtown Auto Repair- Goodyear respondió el 09/17/2024 09:35 AM

We appreciate you taking the time to share your experience. It's great to hear that you value our promptness and clear communication. We aim to keep things as straightforward as possible—after all, we all have enough twists and turns in our daily lives! If you need anything else, don’t hesitate to reach out.

Empleados con los que trabajó

MS
MARK S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2024
cliente verificadoCliente Verificado
10
Tire Trouble
Efficient. Got it correct.
Owner de Midtown Auto Repair- Goodyear respondió el 09/16/2024 09:34 AM

We appreciate you taking the time to share your experience. It sounds like we hit the nail on the head this time; efficiency and accuracy are what we aim for! If we can continue to keep your vehicle running smoothly, just let us know.

Empleados con los que trabajó

BB
BAI B.
Chicago, IL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/12/2024
cliente verificadoCliente Verificado
0
Bad people
Poor service
Empleados con los que trabajó

JM
JUSTIN M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2024
cliente verificadoCliente Verificado
10
Great help!
The shop is open 7 days a week, which helped me out of a jam. The team also worked hard to get me back my car asap. They went above and beyond fixing the car and even bussing out some paint I had on the door. Great help and great work!
Owner de Midtown Auto Repair- Goodyear respondió el 09/13/2024 09:35 AM

We're glad to hear that our team could come to your rescue, even on a Sunday! It sounds like you had quite the adventure with that door paint; we're always happy to tackle those surprises. Your appreciation for our hard work really fuels our passion for keeping those wheels turning smoothly. If your car needs another round of pampering, you know where to find us!

Empleados con los que trabajó

KS
KATIE S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2024
cliente verificadoCliente Verificado
10
Helpful!
Goodyear was so helpful and communicative. They walked us through pros and cons of every step of the way. They also continued to be so helpful even when we needed to go somewhere else for services (so we could get the benefit of a transmission warranty through the dealership, not because of any issues with Goodyear), which I really appreciated. We hope we won’t need them again — but if we do, we will be back!
Owner de Midtown Auto Repair- Goodyear respondió el 09/12/2024 09:35 AM

We're glad to hear you had such a positive experience! Our team loves walking you through the nitty-gritty of car repairs—think of us as your personal pit crew, minus the jumpsuits and cheering crowds. It's great to know we could be of assistance even when you needed to take a detour for that transmission warranty. While we hope your car keeps running smoothly, we’ll be here, ready and waiting with our toolboxes if you ever need us again. Safe travels on the road ahead!

Empleados con los que trabajó

JD
JAROM D.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2024
cliente verificadoCliente Verificado
10
Treats you fairly and honestly
They’ve always been fair and upfront with me about everything they do. I’ve been there several times, and they’re always friendly and honest and helpful. I drive way out of my way to see them.
Owner de Midtown Auto Repair- Goodyear respondió el 09/12/2024 09:35 AM

It's fantastic to hear that you've consistently experienced fair and upfront service with us. We aim to create a welcoming atmosphere where honesty is the best policy. Driving out of your way to visit us really shows your loyalty, and we're happy to have earned your trust over time. Here’s to many more visits—hopefully they won't be too far out of your way!

Empleados con los que trabajó

BB
BILL B.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2024
cliente verificadoCliente Verificado
10
Very Professional and quick
Took my FJ Cruiser in to get looked at as it wasn’t starting. They diagnosed the problem and fixed within a day. Much appreciated their professionalism on the matter.
Owner de Midtown Auto Repair- Goodyear respondió el 09/11/2024 09:35 AM

It's great to hear that we could get your FJ Cruiser back on the road in no time! Diagnosing car issues can sometimes feel like trying to solve a mystery novel with no ending, but we're glad we cracked the case for you. If your vehicle ever needs a sidekick again, you know where to find us. Happy driving!

Empleados con los que trabajó

LG
LENORA G.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2024
cliente verificadoCliente Verificado
10
Service Awesome
From the time I walked I. I until I walked out . Pleasant and through . I felt really good being in there . The place is clean and the staff is professional
Owner de Midtown Auto Repair- Goodyear respondió el 09/09/2024 09:34 AM

We appreciate your feedback! It’s awesome to hear that you felt right at home from the moment you arrived. A clean and professional atmosphere is what we aim for, so it’s great to know we hit the mark. If you ever need us again, you know where to find the cleanest garage around!

Empleados con los que trabajó

YK
YASH K.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2024
cliente verificadoCliente Verificado
10
Best Auto Service
They are very helpful when in need and don’t charge you for sake of it.
Owner de Midtown Auto Repair- Goodyear respondió el 09/02/2024 09:33 AM

It's great to hear that you found our team so helpful! We always aim to lend a hand without hitting you with unnecessary charges. It’s all about keeping our customers on the road without a hefty bill to match. We appreciate your support and look forward to being there whenever you need us!

Empleados con los que trabajó

JM
JIM M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2024
cliente verificadoCliente Verificado
10
Tires and brake services for my Ridgeline
A well run shop! Cuco was very good to work with!
Owner de Midtown Auto Repair- Goodyear respondió el 09/02/2024 09:33 AM

We're glad to hear you found our shop to be well run! Cuco does have a knack for making the whole experience smoother than a freshly paved road. Your support truly means a lot to us, and we hope to keep delivering that kind of service!

Empleados con los que trabajó

EH
EDWARD H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2024
cliente verificadoCliente Verificado
10
Top drawer
Always pleasant and top drawer1
Owner de Midtown Auto Repair- Goodyear respondió el 08/31/2024 09:35 AM

It's fantastic to hear that your experiences with us have been so pleasant. We aim for the top drawer treatment for all our customers, and knowing we hit the mark with you is what keeps us going. If there’s anything we can do to keep that top drawer reputation shining bright, just let us know!

Empleados con los que trabajó

JS
JESSICA S.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2024
cliente verificadoCliente Verificado
10
Quick service
They were very fast and efficient, only had the car for about 3 hours and they were able to diagnose the car and fix it quickly. Highly recommend
Owner de Midtown Auto Repair- Goodyear respondió el 08/26/2024 09:35 AM

We're thrilled to hear that you had a speedy and efficient experience with us! It's fantastic to know that we were able to diagnose and resolve the issue promptly. Thank you for recommending us! We appreciate your support and look forward to helping you again in the future.

Empleados con los que trabajó

HD
HERBERT D.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2024
cliente verificadoCliente Verificado
10
Fast and well done
Very satisfied
Owner de Midtown Auto Repair- Goodyear respondió el 08/26/2024 09:35 AM

We're thrilled to hear that you're very satisfied with your experience at Midtown Auto Repair- Goodyear! Our team is always here to provide top-notch service, and we appreciate you choosing us for your automotive needs. If there's anything else we can do for you in the future, don't hesitate to reach out. Drive safely, and we look forward to seeing you again!

Empleados con los que trabajó

CD
CHUCK D.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2024
cliente verificadoCliente Verificado
10
Honest and fair
Came in for a tire repair. Tire needed replacement due to sidewall damage. They couldn’t get that day so had to go to dealer as I needed same day. . They understood and let me go at no charge. Honest and fair group.
Owner de Midtown Auto Repair- Goodyear respondió el 08/19/2024 09:36 AM

Thanks for sharing your experience, Chuck! We're pleased to hear that our team was able to help you out, even though we couldn't provide the tire replacement that same day. Providing honest and fair service is always our top priority. We appreciate your understanding and hope to have the opportunity to assist you with your future automotive needs. Drive safe!

Empleados con los que trabajó

DE
DALE E.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2024
cliente verificadoCliente Verificado
10
Needed brake service fast!
Your team and especially Cuco did an outstanding job!
Owner de Midtown Auto Repair- Goodyear respondió el 08/19/2024 09:36 AM

We are thrilled to hear that Cuco and the team provided you with outstanding service! Thank you for taking the time to recognize their hard work. We truly appreciate your 5-star review and look forward to seeing you again in the future.

Empleados con los que trabajó

CF
CHRIS F.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2024
cliente verificadoCliente Verificado
10
Work Order
Always finish in a timely mannwr
Owner de Midtown Auto Repair- Goodyear respondió el 08/18/2024 09:35 AM

Hi Chris, We're delighted to hear that we've been able to consistently provide timely service for you. Your time is valuable, and we appreciate your recognition of our efforts to ensure efficient and prompt service. Thank you for taking the time to share your experience with us. We look forward to your next visit.

Empleados con los que trabajó

AP
ADAM P.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2024
cliente verificadoCliente Verificado
9
Made everything easy - tire replacement
The staff made the entire process very easy from getting a quote and comparing different tire options, to understanding pricing and timing and then getting the job done quickly and well. Fair prices and nice people. The waiting room is clean, which is nice if you need to stay onsite while your service is being completed.
Owner de Midtown Auto Repair- Goodyear respondió el 08/16/2024 09:35 AM

We're thrilled to hear that you had such a great experience with us, Adam! Making the tire selection and service process as seamless as possible is always our goal, so it's fantastic to know that we delivered on that. We're glad you appreciated our fair prices, and it's always a plus when you can relax in a clean waiting room. Thanks for choosing Midtown Auto Repair-Goodyear, and we hope to see you back whenever you need automotive assistance!

Empleados con los que trabajó

JE
gravatar
JEAN E.
Chicago, IL
Pontiac MIDSIZE BONNEVILLE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2024
cliente verificadoCliente Verificado
10
A very positive experience
Our experience with Midtown Auto Repair was positive from beginning to end. The work was very competent and efficient. We were especially impressed with the lengths they went to to find an elusive part for our 30-year old car. It took time, effort and determination, but they did it! Thanks, Midtown.
Owner de Midtown Auto Repair- Goodyear respondió el 08/07/2024 09:35 AM

Thank you for sharing your positive experience with us, Jean! We're delighted to hear that we were able to efficiently locate that elusive part for your vintage car. Our team takes pride in going the extra mile for our customers, and we're thrilled that it didn't go unnoticed. We appreciate your support and look forward to welcoming you back for any future automotive needs you may have. Drive safely!

Empleados con los que trabajó

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