avatar

Ric Morin

Owner & Technician
"Owner"
Ric has been in the automotive field since he was 16 years old, starting out pumping gas at a gas station. He knows the definition of customer service, and it's not a department but an attitude. He has owned Motorcar Alternatives since 1996.
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(8 reviews)
100

CL
gravatar
Chip L.
Manchester, NH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
cliente verificadoCliente Verificado
9
Competent, Friendly and quick
Changed car repair shops and I’ll definitely be coming back. No pushy advisor pushing unnecessary work. Scheduling was easy and quick. I found Motorcar Alternatives to be friendly, knowledgeable, competent and doing only what’s necessary.
Ric M. de Motorcar Alternatives respondió el 03/01/2025 09:40 AM

We appreciate your feedback and are glad you found our team refreshingly straightforward. Our goal is to keep your car in top shape without the extra fluff.


DG
gravatar
David G.
Hooksett, NH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2025
cliente verificadoCliente Verificado
10
Excellent service on the same day I called in!
Had an acute problem late in the day and they got me right in and fixed it.
Ric M. de Motorcar Alternatives respondió el 02/21/2025 09:38 AM

We appreciate your kind feedback and are glad we could jump in to save the day. Never underestimate the power of quick repairs!


LF
gravatar
Laurie F.
Hooksett, NH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2024
cliente verificadoCliente Verificado
10
Excellent and affordable service
Ric is very honest and gives great advice. I'm looking to get a "new to me" used vehicle and I will use that advice when I'm ready to make my purchase!
Ric M. de Motorcar Alternatives respondió el 12/22/2024 09:37 AM

Honest advice is like a good map; it helps navigate the roads of vehicle shopping. Happy car hunting on your upcoming adventure!

Empleados con los que trabajó

DH
gravatar
Dan H.
Hooksett, NH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2024
cliente verificadoCliente Verificado
10
Great knowledgeable service!
The crew at Motorcar Alternative are the best around. Rick, Jeff and Chris are true professionals!
Ric M. de Motorcar Alternatives respondió el 12/16/2024 09:36 AM

We appreciate your commendation of our crew; it seems Rick, Jeff, and Chris could be the new Avengers of motorcars. We're lucky to have such superheroes on our team!


JE
gravatar
John E.
Auburn, NH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2024
cliente verificadoCliente Verificado
10
The best!
I have faith that the work being done on my vehicle is top notch. Easy to check in and out. I trust this place! And the loaner car they offer makes it very convenient to keep my vehicles running strong and safe.
I highly recommend.
Ric M. de Motorcar Alternatives respondió el 12/03/2024 09:33 AM

Your confidence in our work is as refreshing as a cool breeze on a hot day! We're delighted you found our services as convenient as finding an extra fry at the bottom of the bag.


RJ
gravatar
Richard J.
Auburn, NH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2024
10
Trusted and Reliable
I have always trusted this shop to do the Job the Right way
Ric M. de Motorcar Alternatives respondió el 10/12/2024 09:41 AM

We appreciate your steadfast trust in our services. It's our mission to keep doing the job right—no pressure, but we aim for perfection!


Cliente verificado
Brookline, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2024
cliente verificadoCliente Verificado
10
Best shop in New England
Motorcar is the best shop in New England. I always have a great experience and trust them to do the job right every time. They are extremely knowledgeable and work hard to get my vehicle back on the road as quickly as they can. Highly recommend.
Ric M. de Motorcar Alternatives respondió el 09/21/2024 10:09 AM

We appreciate your feedback and are pleased to learn about your positive experiences with our shop. Your trust and recommendation are valued, and we will continue to strive for excellence in our service. Thank you for choosing Motorcar Alternatives.

Empleados con los que trabajó

Cliente verificado
Hooksett, NH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2024
cliente verificadoCliente Verificado
9
Great
Great job
Ric M. de Motorcar Alternatives respondió el 08/27/2024 04:56 AM

We are grateful for your positive feedback! ?

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.