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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1198 reviews)
92

Reseñas de Ricardo Garcia

KH
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Kole H.
Phoenix, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
awesome
Guys did a great job. I was in and out within 15 minutes. No mess, no fuss. Will be back.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/06/2017 06:53 PM

Thank you Kole.

In and out in 15 minutes may be a record.  Still, we are glad you chose us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
KG
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Kevin G.
Scottsdale, AZ
2011 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Didn't see our warranty!
Once they found it, all was good.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/03/2017 09:24 PM

Thank you Kevin and you can rest assured we will have your warranty on file when you come in next.

We appreciate the positive review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Cave Creek, AZ
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always working for customer satisfaction
.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/03/2017 04:01 PM

Thank you for the great review.

We are very happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
JL
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Jymelita L.
Tempe, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Place
I will continue to take my car their for service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/03/2017 12:21 PM

Awesome place? More like awesome customers like you Jymelia.

Thank you for the great review and we look forward to being here for you whenever you need us.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RH
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Randall H.
Phoenix, AZ
2013 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always 5 Stars for me!
I've been having my Hyundai Accent serviced at Earnhardt Hyundai North Scottsdale since I bought it new here in November 2012. Every since my excellent buying experience it has been the same for purchasing accessory parts and for scheduled maintenance. I am completely satisfied as a customer of this dealership!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/03/2017 12:12 PM

Thank you Randall.

You are certainly a 5-star customer in our book as well.  We appreciate the fantastic review and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
PH
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Paula H.
Santa Rosa, CA
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
My first time at Earnhardt Hyundai and the customer service exceeded my expectations! Great car service, knowledgeable, efficient and friendly!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 01/03/2017 12:10 PM

Thank you Paula what a wonderful review.

We are happy we could exceed your expectations and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
RH
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Robert H.
Phoenix, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Professional, efficient, customer oriented service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/30/2016 03:02 PM

Thank you Robert for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DG
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Deborah G.
Phoenix, AZ
2005 HYUNDAI TUCSON
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2016
cliente verificadoCliente Verificado
Categoría: Service
Top notch service
Ricardo Garcia was exceptional as was the mechanic on the job. Being a single mother and working full time, I really appreciated their help in safely getting my son's car back on the road. He is working 3 jobs and attending school so doesn't have time for down time when his car was no longer safely running. Thanks go to them for their quick action and attention to the human aspect. Well done!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/30/2016 07:30 AM

Thank you Deborah for the wonderful review and post on Facebook.

Such great praise for Ricardo and the rest of his team.  Life is hectic, having your vehicle serviced shouldn't be.  We are very pleased to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
AI
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Alexis I.
Phoenix, AZ
2012 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Polite and courteous
The service department is fantastic! Always flexible and willing to help.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/28/2016 02:10 PM

Thank you Alexis.

It has really been our pleasure to be your Hybrid dealer.  We know you come a long way to see us and we really appreciate your loyalty.  Thank you for the fantastic review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
FL
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Frank L.
Scottsdale, AZ
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality Product, Outstanding Service, Great Employees !
Hyundai North Scottsdale Rocks !!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/28/2016 01:51 PM

Thank you Frank!

Great review and we are so, so happy to be your dealership for sales and service both.  It is customers like you that make our jobs enjoyable and we look forward to serving you for many more years, miles, and Hyundais ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
GR
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Genesis R.
Phoenix, AZ
2010 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Serivce
Ricardo is the Best!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/27/2016 07:50 PM

Thank you for the 5-star review and praise for Ricardo.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Another great job
Good service in a timely manner.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/27/2016 01:02 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
CK
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Canice K.
Scottsdale, AZ
2013 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
the people
work done in time stated
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/26/2016 06:39 PM

Thank you Candice.

We are very happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
SM
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Sheila M.
Scottsdale, AZ
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great customer service
everyone is always super helpful
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/20/2016 11:53 AM

Thank you Sheila.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
ET
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Ernest T.
Cave Creek, AZ
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Scheduled maintenance
Excellent!!!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/20/2016 04:24 AM

Thank you for the excellent review.

We've come a long way and we have been happy to be your Hyundai dealer all these years now.  Thank you for choosing us and we look forward to serving you for all of the years and miles and Hyundais ahead.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
AD
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Adam D.
Scottsdale, AZ
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Noise analyzed and repaired
Her car was making a noise we didn't understand. They unloaded, found the problem, got the part from another dealer across town, and fixed our car in record time. These guys are always so friendly. Thank you.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/19/2016 05:44 PM

Thank you Adam.

We're glad we could help.  We are very happy to be your Hyundai dealer and we look forward to seeing you and the GT again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
WG
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William G.
Scottsdale, AZ
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Another Great Experience
I Am Always Happy With The Service I Receive At My Dealer Earnhardt Hyundai Of North Scottsdale. The Service Advisors Weather It Be Norm Or Ricardo Are Professional & Knowledgeable. The Work Is Done In A Timely Fashion And The Accommodations Are Comfortable & Relaxing While You Wait.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/19/2016 03:28 PM

Thank you for the great review.

We are very happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
DC
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DENNISCAIN C.
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional and Friendly Service
Each new service experience confirms the excellent quality of staff and corporate attitude of exceptional customer service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/19/2016 11:10 AM

Thank you for the wonderful review.

We strive for continuous improvement and providing our guests with the best possibel service experience.  We are very happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Cliente verificado
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Advisor
Ricardo was great.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/19/2016 09:31 AM

Thank you for the great review and reocmmendation for Ricardo.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
TF
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Terrence F.
Phoenix, AZ
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service and customer service very efficient and pleasant people
easy peasy
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/19/2016 09:30 AM

Thank you Terrence.

When you're here you're like family especially since we've known each other for years now.  Thank you for the great review, we are very happy to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
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Ricardo Garcia
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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