Soluciones Empresariales
English Español
SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / NORM ROSEN
avatar

NORM ROSEN

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1373 reviews)
74

Reseñas de NORM ROSEN

Cliente verificado
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service.
Excellent service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/20/2015 01:45 PM

Excellent cars and excellent customers, makes our part much easier.

Thank you for the great review and we look foward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
RG
gravatar
RICHARD G.
Scottsdale, AZ
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Norm certainly knows his business and takes good care of his customers in a timely, courtesy manner
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/17/2015 07:39 AM

Thank you Richard.

We're glad you enjoy working with our service advisor Norm Rosen.  He is a very experienced Hyundai advisor and is committed to making sure that our customers recieve the very best treatment and service.

We look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
JC
gravatar
JEFFREY C.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people are very friendly
The Staff at Earnhardt Hyundai are Friendly and helpful. I highly recommend them!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/14/2015 12:43 PM

Thank you Jeffrey.

We're very fortunate to have great customers like you.  We appreciate the great review and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
AS
gravatar
ANDREA S.
Phoenix, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service as always!
Norm always takes good care of us when we bring our Elantra in for oil changes or other services.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/10/2015 12:59 PM

Thank you Andrea.

We're glad to be your dealership, thank you for the great review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
JN
gravatar
JOSEPH N.
Scottsdale, AZ
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Routine maintenance was performed on time. I had an 8am appointment, was met promptly and courteously, and was back out the door by 9.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/07/2015 08:02 AM

Thank you Joseph.

We're glad to offer our Car Care Express service.  Oil changes and more, while you wait.  We appreciate the great review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
AM
gravatar
ANGELA M.
Scottsdale, AZ
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional and timely
The service staff at Earnhardt Hyundai is professional and courteous. They finished the vehicle service before the estimated time. Shuttle service to and from rental car was taken care of and, I was able to continue with my other errands while my car was being serviced.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/05/2015 07:35 AM

Thank you Angela.

We are glad we were able to help take care of your Santa Fe.  We strive to make your visits to us as easy as possible and we are very glad to be your dealership.  We look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
KK
gravatar
KORT K.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Willing to always help with my car needs
Always enjoy the the service I get from Earnhardt Hyundai North Scottsdale. That's why I have bought 4 cars from this dealership
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 11/01/2015 07:29 AM

Thank you Kort for the recommendation.

We're very glad to be your dealership over the years.  Great review and we do look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
Cliente verificado
Phoenix, AZ
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Earnhardt Hyundai
Good and timely service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/27/2015 08:43 AM

Thank you.

We are glad we could be of service and we look foward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
IR
gravatar
ILYA R.
Phoenix, AZ
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service on 10/21/2015
Everything went smoothly and timely. Cudos to Service Advisor Norm Rosen!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/23/2015 05:05 AM

Thank Ilya.

We appreciate the special mention for our team member Norm Rosen.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
JF
gravatar
JULIE F.
Scottsdale, AZ
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly service staff
Friendly staff, helpful. Car always comes back clean
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/20/2015 08:02 PM

Thank you Julie.

We're glad you appreciate our service, we are glad to be your dealership.  We look forward to seeing you next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
MF
gravatar
MARK F.
Phoenix, AZ
2015 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best dealership EVER
I would never buy a car or service one at any other dealer than EARNHARDTS- period! Hands down far and above the rest!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/25/2015 10:36 PM

From all of us, thank you Mark for the recommendation.

We are very glad to be your dealership and we look forward to serving you again and again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
FL
gravatar
FRANK L.
Scottsdale, AZ
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/19/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai North Scottsdale Rocks !
Norm Rosen in service is "The Bomb" !
Professional, Informative and focused on getting my car serviced in record time.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/19/2015 05:44 PM

Thank you Frank for the review.

We appreciate the special shout out for your advisor.  We are very glad to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
EG
gravatar
ERROL G.
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service from Norm
The whole service department is very well managed with service advisors who treat their customers very very well. .. the way they would like to be treated themselves.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/10/2015 09:03 AM

Thank you Errol.

Always a pleasure to see you and either of your 2015 Genesis vehicles.  Thank you for the positive review, enjoy your roadtrip and we'll see you when you get back.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
Cliente verificado
Scottsdale, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great eetvice
On time, good price.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/31/2015 10:17 AM

Great customers!

Thank you for the positive post, we appreciate your business and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
Cliente verificado
Chandler, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service every time.
My car always comes back cleaner than when I arrived. The service team is always friendly and they let me know what to expect.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/30/2015 02:55 PM

Thank you for the great review.

We are glad you appreciate of service and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
DG
gravatar
DONNA G.
Fountain Hills, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Battery
It was taken care of quickly and efficiently.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/13/2015 07:21 AM

Thank you Donna.

Seems like batteries fail at the worst possible time.  We are glad we were able to get you back on the road quickly.  We appreciate the post and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
CP
gravatar
CRAIG P.
Scottsdale, AZ
2010 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Norm always takes care of my needs in a quick, professional manner!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/12/2015 09:03 PM

Thank you Craig.

We are glad to be your dealership and we look forward to serving you again.  Thank you for the special shout out to Norm.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
MV
gravatar
MICHAEL V.
Scottsdale, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Factory repair
Great Services
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/24/2015 08:47 AM

Thank you Michael.

We're lucky to have great customers, and multiple Hyundai owners like yourself are a great bonus.  Thank you for the post and we look foward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
SN
gravatar
SEIDI N.
Scottsdale, AZ
2007 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
clean, quick, and good service
Thank you for the great service this unplanned visit was high price but done well.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/21/2015 06:31 PM

Thank you Seidi for the positive review.

We're glad to be your dealership and we look forward to your next visit.  Keeping your Hyundai in the best shape is our commitment and we'll be here for you for all the years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
Cliente verificado
Phoenix, AZ
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Excellent service experience from start to finish each and every time.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/19/2015 10:57 AM

Thank you so much for the great review.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
avatar
NORM ROSEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.