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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Reseñas de MARIO MACIAS

Cliente verificado
Gilbert, AZ
2016 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always friendly and professional
I pretty much always know what to expect going in for service and know that the people with whom I interact will be both professional and kind.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 09/02/2018 05:18 PM

Good evening.  Thank you for responding to our survey with the great comments.  We appreciate it and look forward to seeing you next time.  Have a fantastic Labor Day. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JB
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Jamie B.
Ganado, AZ
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and friendly!
They made my Saturday quick, easy and painless. Nice friendly staff.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 09/02/2018 05:26 PM

Thank you so much for the nice comments and replying to our survey.  We appreciate it and look forward to seeing you next time.  Have a fun and safe Labor Day.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Chandler, AZ
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 09/02/2018 05:23 PM

Thank you for responding to our survey.  We apprecaite it and look forward to seeing you next time.  Have a safe Labor Day. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Queen Creek, AZ
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service is excellent, exemplified by Service Advisor, Mario Macias
My husband & I have owned several Hyundais & we have always been extremely happy with the vehicles & especially the service at San Tan Hyundai. We have dealt with a number of Service Advisors over the years, but we both totally agree that Service Advisor, Mario Macias, is the epitome of a first-rate, top-notch staff person in this capacity. Mario is a distinct asset to San Tan Hyundai. He is knowledgeable about the vehicles & services needed; extremely polite & courteous; a true customer-service oriented individual who always keeps the customers abreast of what is going on. Mario is truly a delight to deal with. We give our highest praise to Mario & don't know what we would do without him. Thank you, Mario, & we just hope that you receive the appropriate remuneration & commendation from the management staff. We greatly appreciate you.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/31/2018 01:58 PM

Elsie,
Thank you for your response. We look forward to help you again. Have a great weekend!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Mesa, AZ
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great fast quality service & a service staff that makes you feel welcomed.
Mario, our service advisor was great! He got us in & out quickly & took the time to listen to our reason for bringing the car in. He made us feel appreciated.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/31/2018 01:38 PM

Thank you for your response and for recognizing Mario. We DO appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
PC
gravatar
Patricia C.
Mesa, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I have always received great service.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/31/2018 01:39 PM

Patricia,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
LM
gravatar
Lori M.
Mesa, AZ
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
oil change
I normally come in the morning but had a 130 appt with mario it was so fast . Mario is a great service advisor always shakes my hand ask how things are going and is always up front. It makes my trips there very calm Thanks Mario keep up the great service
Recomendado
Cara M. de San Tan Hyundai respondió el 08/31/2018 01:50 PM

Lori,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
MR
gravatar
Michael R.
Mesa, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
There was no cars ahead of me when I drove up for my app..
I was in and out in good time, thank you.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/30/2018 12:16 PM

Michael,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Mesa, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Love my dealership
I love my dealership. I appreciate the good service and care that I have received.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/30/2018 12:04 PM

Thank you for your response. We appreciate you and your loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JO
gravatar
John O.
Gilbert, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
San Tan Hyundai Dealer is a friendly place to go for service, they treat you well 111
As always, Mario takes care of my vehicles, I'm very happy with the service that he provides to 2012 Sonata & 2014 Tucson.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/30/2018 09:25 AM

John,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
cARA

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
CP
gravatar
Christi P.
Queen Creek, AZ
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
SERVICE
Service was fast and complete.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/29/2018 11:59 AM

Christi,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario was Great!
The staff is so friendly and helpful there but Mario is Great! So efficienct, helpful and courteous.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/29/2018 11:38 AM

Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AV
gravatar
Alma V.
Mesa, AZ
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job
Less expensive and better care than jiffy lube.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/28/2018 09:57 AM

Alma,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2010 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
August service appointment
Went in for oil change and technician discovered front windshield seal had popped out. Technician spoke to site windshield repair company who took the time to look at and fix. Saved me from having to make additional appointment. Service area was busy but they managed to get car completed before estimated time which was appreciated.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/28/2018 09:51 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
GB
gravatar
Gracelynn B.
Mesa, AZ
2008 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Thank you, Mario for continuing to provide us with exceptional customer service. It is always an easy experience bringing our vehicles in for service.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/27/2018 10:09 AM

Gracelynn,
Thank you for your response and for recognizing Mario. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Good service all around
Recomendado
Cara M. de San Tan Hyundai respondió el 08/27/2018 09:46 AM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
BO
gravatar
Bongsu O.
Chandler, AZ
2017 Hyundai Sonata Plu
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always good
Always good and kindly. I'm happy with you.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 08/26/2018 06:44 PM

Good evening.  Thank you for responding to our survey.  We appreciate it and are happy that you are part of the San Tan Hyundai family.  We look forward to seeing you next time.  Have a great evening. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
GR
gravatar
Gary R.
Sun Lakes, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Dealership and Maintenance Team !
While I was there getting a variety of maintenance work completed, which I felt would take much longer, it surprised me when Mario told me my vehicle was ready. I have to say that the donuts & coffee in the morning didn't hurt either. And further joy when I realized that they had washed my dusty car from the last storm!
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 08/26/2018 06:41 PM

Thank you for responding to our survey with the great comments.  I'm glad you like the donuts and coffee.  My favorite is the popcorn.  :)  We look forward to seeing you next time.  Have a great evening. 

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Sun Lakes, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario Macias
Mario is also so helpful and ready to serve on any and all questions.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/24/2018 03:11 PM

Thank you for your feedback and for recognizing Mario. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Chandler, AZ
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
My experience as always was wonderful . Everyone was very nice and my car wad serviced in a short amount of time and they even washed it!

Mario was also very kind and helpful.
Recomendado
Cara M. de San Tan Hyundai respondió el 08/24/2018 03:09 PM

Thank you for your feedback. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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