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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Reseñas de MARIO MACIAS

KM
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Karen M.
Gilbert, AZ
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario
My service rep Mario is excellent! He keeps me posted on the status of my vehicle and it’s always ready earlier than stated.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/14/2018 12:26 PM

Karen,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
CH
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Candice H.
Mesa, AZ
2005 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Thank you Mario for the great service to get my oil change. The price was fair, the service in under an hour and you let me know other items that should be looked at in the near future
Recomendado
Cara M. de San Tan Hyundai respondió el 12/14/2018 01:09 PM

Candice,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Sun Lakes, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great
Recomendado
Cara M. de San Tan Hyundai respondió el 12/13/2018 02:04 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DJ
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Doris J.
Chandler, AZ
2012 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Allways excellent service!!
Mario was great.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/13/2018 11:28 AM

Doris,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AJ
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Amy J.
Mesa, AZ
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change service
Wonderful service. Had my car taken care of promptly. Called as soon as it was done.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/13/2018 11:16 AM

Amy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
LC
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Lauren C.
Mesa, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everyone is awesome!
Mario was the person who helped me while at San Tan Hyundai. He went above and beyond to ensure that I was taken care of. I haven’t ever had this much of a positive experience with my car needs at any other dealership. I highly recommend San Tan Hyundai to anyone. Thank you Mario and San Tan Hyundai for everything!
Recomendado
Cara M. de San Tan Hyundai respondió el 12/13/2018 11:19 AM

Lauren,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JH
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Jesus H.
Chandler, AZ
2018 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing experience
Mario was such a nice person and really helpful during my visit at the dealership. Thanks to him I was able to get done what I needed to get done, and I was so happy with the service from everyone.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2018 09:09 AM

Jesus,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JP
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Jack P.
Chandler, AZ
2010 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
As Always, Great People, Great Service!!
Always a pleasure to do business with Santan Hyundai. Only needed an oil change but they got my vehicle in and out in record time! Thanks Mario!!!
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2018 09:53 AM

Jack,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DR
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Delores R.
Gilbert, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
It's convenient.
I can schedule an appointment that works with my schedule. Love the car wash with service.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2018 09:41 AM

Delores,
Thank you for your response. We appreciate you and your  business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DC
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David C.
Maricopa, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service and people
Good service and people
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2018 09:37 AM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
BR
gravatar
Barry R.
Mesa, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Mario in the service department always makes me feel like a valued customer. He always provides answers to my questions and delivers as promised. Besides Mario all the support staff are exceptional.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2018 09:17 AM

Barry,
Thank you for your response. Also, thank you for recognizing Mario and surrounding staff. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
LM
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Lori M.
Mesa, AZ
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change and inspection before my trip
Its always a pleasure to see Mario he shakes my hand ask how tho,he are for me not only with my car. But how I'm doing. That means a lot. To a customer. So praise to Mario
Recomendado
Cara M. de San Tan Hyundai respondió el 12/10/2018 01:11 PM

Lori,
Thank you for your response and for recognizing Mario. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job
The service was conducted a lot faster than anticipated which was fantastic it helped us get on the road faster. The staff was professional and courteous. Will most definitely come back.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/10/2018 01:47 PM

Thank you for you response! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JP
gravatar
Jim P.
Chandler, AZ
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Greatest!
I have always depended on Mario to take care of my car for me. The people are always nice and friendly so that helps and I know when I have trusted Mario for the length of my years driving my Hyundai I can't say enough.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/10/2018 01:08 PM

Jim,
Thank you for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
MF
gravatar
Mel F.
Mesa, AZ
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quality Service
I appreciate the efficient & quality service. In addition, shuttle was available for us.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/10/2018 01:25 PM

Mel,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Chandler, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thank you
Thanks for the help! Great experience.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/10/2018 12:57 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Sun Lakes, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service!
Very prompt attention given to me once I arrived for service. Concerned recommendarions made to insure my car would be running at its best. Details explained and costs broken down before work began. Received very courteous and professional customer service and my wait was minimal.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/10/2018 01:18 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Green Valley, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
The customer service was excellent.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 12/08/2018 04:55 AM

Good morning.  Thank you for responding to our survey with the excellent comments.  We truly appreciate it and look forward to seeing you next time.  Have a happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
acceptable service
needed to have my six month service done. this included the auto butler and an oil change. was told it would take 3 to 5 hours but approximately 2.5 hours later they came and said it was done ??? thats what my invoice shows. questioned the fastness. sometimes wonder if the auto butler was really performed. bird droppings and other dirt still on the car.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 12/08/2018 04:42 AM

Good morning.  Thank you for responding to our survey.  We try to allow ourselves as much time as possible with the auto butler.  It can be done in a relatively short time.  However if you feel that it was not done, I will be glad to meet with you or even have it performed again.  Please understand it is a paint treatment and not a detail.  We perform a quick wash but we do not scrub off hard to remove spots. Please feel free to contact me so we can discuss it further or arrange to meet.  Have a happy holidays.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Mesa, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Servce
They get me out fast. Nice place to wait with coffee, fruit or a doughnut. Keep up the great work.
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 12/08/2018 04:51 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a happy holidays.

Don't forget my favorite...the popcorn.  :)

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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