Name: MARIO MACIAS
Rating: 4.9

Reseñas de MARIO MACIAS

Walter F.

Chandler, AZ

2015 Hyundai Santa Fe S

01/17/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Value Service

Mario has been our service scheduler for almost eight years. He’s been outstanding. Knowing our appointment time and service requirements will be completed in a timely manner is very comforting. Thanks for great SERVICE!!!

Recomendado

Cara M. de San Tan Hyundai respondió el 01/17/2019 09:14 AM

Walter,
Thank you for your response. We appreciate you taking the time to recognize Mario for the wonderful job he does! We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Cliente verificado

Chandler, AZ

2018 Hyundai Elantra

01/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Easy to get my car serviced.

San Tan Hyundai Maher’s simple it is to get my car serviced.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/17/2019 07:45 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

William W.

Chandler, AZ

2013 Hyundai Santa Fe S

01/16/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service

Once again Mario was outstanding !! The part was at his desk when I arrived and it was replaced in no time! Mario also had the computer rebutted do to an upgrade that hadn’t arrived through the mail yet!! OUTSTANDING!!

Recomendado

Cara M. de San Tan Hyundai respondió el 01/16/2019 12:43 PM

William,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Audra H.

Gilbert, AZ

2013 Hyundai Elantra

01/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

Fast and friendly

Recomendado

Cara M. de San Tan Hyundai respondió el 01/16/2019 12:30 PM

Audra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

David S.

Mesa, AZ

2014 Hyundai Sonata

01/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service

Didn't have much of a chance to take a nap while waiting for my car, you guys are not only fast but still did a great job and wash the car too.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/15/2019 02:01 PM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

David R.

Mesa, AZ

2016 Hyundai Sonata

01/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always great service

Always great service, a big thank you to my advisor Mario Macias who checks on me and if need anything he is always available.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/15/2019 02:00 PM

David,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Cliente verificado

Apache Junction, AZ

2013 Hyundai Elantra Gt

01/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, Helpful service.

Always fast complete service. Eager to help and answer your questions, Honestly.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/15/2019 01:54 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Cliente verificado

Chandler, AZ

2017 Hyundai Santa Fe S

01/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I Was Forgiven

Apparently I had marked the wrong date on my calendar for my service appointment. After arriving a day late the service greeter recognized my name and knew I was a no show the day before. When Mario my service advisor came out we had a good laugh and he said no worries all is forgiven we'll take care of you today, no problem. Mario text me when the car was ready which is a smooth way of communication for me. Another painless transaction with the SanTan service department.

Thanks
Jim C.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/15/2019 11:40 AM

James,
Thank you for your response and for recognizing Mario! We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Paul H.

Hillsboro, WI

2012 Hyundai Elantra

01/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

O.K.

We have 4 cars, 3 of which are Hyundai's. That should speak for itself.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/15/2019 11:07 AM

Paul,
Thank you so much for your response! We appreciate you and your continued loyalty. We apologize we did not meet your expectations. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Cliente verificado

Queen Creek, AZ

2015 Hyundai Santa Fe S

01/14/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Software Fix

Did recall quickly and washed car.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/15/2019 10:53 AM

Thank you for your response. We look forward to helping you at your next visit. Have a great great!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Michael M.

Mesa, AZ

2012 Hyundai Genesis

01/14/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service. Mario and Rob are the best.

I have two Hyundai’s and they have both been serviced at San Tan Hyundai only. I have never had either one serviced anywhere else. I am a loyal customer mostly because of Mario and Rob.

Recomendado

Cara M. de San Tan Hyundai respondió el 01/15/2019 10:43 AM

Michael,
Thank you for your response. We appreciate you taking the time to recognize Mario and Rob. We appreciate you and your continued loyalty.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Marc E.

Tempe, AZ

2017 Hyundai Santa Fe S

01/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service and customer care provided by Mario and San Tan Hyundai!

Thank you again for another excellent experience and service from San Tan Hyundai! Mario is an outstanding service representative and service is always professional and timely!!!!

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:35 AM

Good morning. Thank you for responding to our survey with the excellent comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Cliente verificado

Mesa, AZ

2018 Hyundai Sonata

01/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good Service

Only in for an oil change

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:32 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Vincent M.

Gilbert, AZ

2018 Hyundai Santa Fe S

01/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hyundai service

Great service. Very courteous. I was there for approximately 2 hours including getting auto butler.

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:32 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Michael R.

Mesa, AZ

2018 Hyundai Elantra

01/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quick and easy

I enjoyed my wait with snack, coffee and wifi.

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:27 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Cliente verificado

Mesa, AZ

2017 Hyundai Santa Fe S

01/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Service at San tan Hyundai is great. My service advisor (Mario Macias) listens to my concerns and makes recommendations; case in point - my car has a road film on it, Mario recommended I look into "clay bar" to remove the film; if that doesn't work, then I should bring to car back and he will evaluate it further.

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:24 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Cliente verificado

Gilbert, AZ

2013 Hyundai Elantra

01/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Mario is great!

In and out quick

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:23 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Gabriel M.

Gilbert, AZ

2014 Hyundai Genesis Co

01/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Had missing paint after a wash

I gave it a 5 bcuz we love Mario but I have never washed my car with you guys for obvious reasons. I got it back and it was clean which isn’t good bcuz my bumper is broken and I also got it back with missing paint on the little inserts. Not really a big deal but just letting you guys know.

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:23 AM

Good morning. Thank you for the survey and we love Mario to. Please feel free to give me a call or reply to this email if you would like us to address your paint concern. Thanks again and have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION

Bruce V.

Sun Lakes, AZ

2017 Hyundai Elantra

01/10/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

: ) Battery replacement under warranty

While at times it is very difficult to reach the service department by telephone, once you do reach them things flow very smoothly. I had a dead battery so after being towed to the dealer and replacement of the battery -- under warranty : ) apparently the anti-theft system needed some additional attention - or - maybe there is a failure?? I scheduled another visit for 1/14/19. By the way - KUDOS to Hyundai Roadside Assistance - it saved me a LOT of headaches and $$$

Recomendado

Robert B., Parts and Service Director de San Tan Hyundai respondió el 01/13/2019 05:18 AM

Good morning. Thank you for responding to our survey with the feedback. We truly appreciate it. The phone system is a mystery. I think I have it fixed and it acts up again. I made a change this last week that I hope will help. Let me know if you need anything on the 14th. Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230

Empleados con los que trabajó

MARIO MACIAS

#1 IN THE NATION