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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Reseñas de MARIO MACIAS

KH
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Kenneth H.
Eloy, AZ
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Staff
I took my car to San Tan Hyndai this week and was really treated well. The fixed 3 different items between 10:00 and 1:00. The service writer "Mario" kept me informed every inch of the way and was very helpful. The work was done perfectly.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/26/2019 02:05 PM

Kenneth,

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AG
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Ashley G.
Las Vegas, NV
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Service!!
Mario helped me out tremendously. I didn’t have anything scheduled, because my tires were damaged by debris on the freeway, and he made sure to do a thorough inspection. Not only was everything repaired very fast, but he also went above and beyond, looking into the warranty. He has by far provided the best car service I have ever experienced!
Recomendado
Cara M. de San Tan Hyundai respondió el 04/26/2019 02:04 PM

Ashley,
Thank you for your response and for recognizing Mario. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2 elantras
Serviced here all the time
Recomendado
Cara M. de San Tan Hyundai respondió el 04/26/2019 02:04 PM

Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AH
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Allen H.
Gilbert, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Prompt Service
Basic oil change and tire rotation was completed within an hour of scheduled appointment.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/26/2019 02:03 PM

Allen,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DB
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Debra B.
Florence, AZ
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Dead battery
I bought my new Tucson in February. I went to go to work and my car wouldn’t start. I called San Tan and they said to see if I could get it over there and they would get me in ASAP. AAA came to give me a charge and I drove it over, They new I needed to go to work and they got me in right away. Mario was very nice and showed me to the lounge and got me when it was finished ..maybe a half an hour. Service was excellent, thank you Debbie Barco
Recomendado
Cara M. de San Tan Hyundai respondió el 04/26/2019 01:08 PM

Debra,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
TD
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Thomas D.
Sun Lakes, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warrantee work and oil change
Mario Macias stepped up and went beyond just performing his duties. He followed through on an issue that was important to me, even when there was nothing requiring him to do so. So, as I have told him, I appreciate his efforts on my behalf. This is a great example of an individual and a company that that values the customer, and I wouldn't hesitate to recommend San Tan Hyundai to my family and friends.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/25/2019 02:39 PM

Thomas,
Thank you for your wonderful response. We appreciate you and your business. We are so pleased to hear about your recent service. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DJ
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Deanna J.
Coolidge, AZ
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change
Prompt greeting, efficient service and car wash completed within an hour. Thank you Chris and Mario.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/25/2019 02:26 PM

Deanna,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DB
gravatar
Diana B.
Queen Creek, AZ
2016 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Mario
Mario did a great job. However my warranty paint coverage that I went in for is already showing the next day chips... this I am disappointed in but Mario did an awesome job in terms of customer service and communication.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/26/2019 02:14 PM

Diana,
Thank you for your response. I am so sorry to hear about the chips. We would like to take a look at them at your earliest convenience. Thank you for recognizing Mario. We are here if you need anything.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
LS
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Leigh S.
Gilbert, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
No matter who my advisor is, I always receive a great customer experience. There was a small situation that occurred with my last service, but the manager handled it very fairly and professionally and ultimately resolved the situation that made me leave a satisfied customer.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/25/2019 02:15 PM

Leigh,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
WR
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Willard R.
Gilbert, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Dept.
We had the oil changed on our Tucson . Mario was our writer and he took great care of us, Thanks , Mario !!
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 04:48 PM

Willard,
Thank you for your response. We appreciate you and your business. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
AW
gravatar
Ardis W.
Mesa, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thank you.
Mario always provides excellent customer service.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 04:38 PM

Ardis,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
KG
gravatar
Kristy G.
Queen Creek, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service Department
Mario is amazing and always addresses my questions and makes sure my appointment moves quickly
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 04:31 PM

Kristy,
Thank you for your response. We appreciate you taking the time to recognize Mario. We look forward to helping you again.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DA
gravatar
David A.
Queen Creek, AZ
2018 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Good customer service
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 04:26 PM

David,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JB
gravatar
Julie B.
Snohomish, WA
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Service is always great! Mario went over and above!
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 04:23 PM

Julie,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
WW
gravatar
William W.
Chandler, AZ
2009 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Once again Mario “five star” Macias did a wonderful job. His skills in customer service are exceptional. Good man to have on your team.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 04:17 PM

William,
Thank you for your response! We love the nickname for Mario and we couldn't agree more! Thank you for taking the time to recognize him. We appreciate you as well and look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
TC
gravatar
Teena C.
Chandler, AZ
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The BEST!
The service is amazing everyone is super friendly and professional. I love my Hyundai
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 02:56 PM

Teena,
Thank you for your response. We appreciate you and your continued loyalty. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
JS
gravatar
Julie S.
Gilbert, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
GREAT SERVICE!
As usual, just the services that I needed delivered ahead of the promised time.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 02:37 PM

Julie,
Thank you for your response. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Mesa, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Experience
My experience this time at Hyundai was great! I highly recommend Mario and everyone who works there.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/24/2019 02:16 PM

Thank you for your response and for taking the time to recognize Mario. We appreciate you and your business. We look forward to helping you again in the future.

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DC
gravatar
Don C.
Gilbert, AZ
2014 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous, honest, prompt service,
Always provides professional service at a reasonable price.
Recomendado
Cara M. de San Tan Hyundai respondió el 04/22/2019 03:54 PM

Don,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
MC
gravatar
Michael C.
Chandler, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service appointment
Mario who took care of my appointment conducted himself in a manner that should make Hyundai proud
Recomendado
Cara M. de San Tan Hyundai respondió el 04/22/2019 03:51 PM

Michael,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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