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MARIO MACIAS

#1 IN THE NATION
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

MM
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Michael M.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service
As usual Mario and Rob are the best. I now own my second and third Hyundai and none of them have ever been serviced anywhere else.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/14/2019 02:42 PM

Michael,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JT
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John Edison T.
Queen Creek, AZ
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Everything was great and Mario always is very kind.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/14/2019 02:40 PM

John,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RO
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Ron O.
Sun Lakes, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People
Mario is a great service rep.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/14/2019 02:39 PM

Ron,
Thank you for your response and for recognizing Mario. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

BW
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Barbara W.
Maricopa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario
very friendly and keeps you informed about your car by text
Recomendado
Cara M. de San Tan Hyundai respondió el 05/13/2019 04:08 PM

Barbara,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RL
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Rusty L.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
they do a great job
thank you guys at san tan hyundi for taking great care of my genesis
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 05/11/2019 12:14 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó

ID
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Institute D.
Tempe, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Prompt friendly service.
My service assistant went above and beyond his duties to preform his job.
I came in with a dead battery. I advised him I had to be at work in three hours. He had me in and out with a new batter in under an hour. He represents your company well and should be commended.

Thanks Larry
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 05/11/2019 12:13 PM

Good afternoon.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.  

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
fast, friendly
Mario is so friendly; a great guy all around
Recomendado
Robert B., Parts and Service Director de San Tan Hyundai respondió el 05/11/2019 08:58 AM

Good morning.  Thank you for responding to our survey with the great comments.  We truly appreciate it and look forward to seeing you next time.  Have a great weekend.

Robert Bullard
Parts and Service Director
(480) 517-5230
Empleados con los que trabajó

DS
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Donald S.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people
The experience was exceptional
Recomendado
Cara M. de San Tan Hyundai respondió el 05/10/2019 03:48 PM

Donald,
Thank you so much for your response. We appreciate you and your continued loyalty. We look forward to helping you again!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and Speedy
I had a great experience when I purchased my car here last year and have been back a couple of times for oil changes/tire rotations. Everyone has always been friendly and my oil appointments didn't take very long at all!
Recomendado
Cara M. de San Tan Hyundai respondió el 05/09/2019 04:32 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastico
San tan hyundai es el mejor lugar para traer su vehiculo
Recomendado
Cara M. de San Tan Hyundai respondió el 05/09/2019 04:14 PM

Gracias! We appreciate you mucho! We are here if you need anything! Have a great day! 

Best regards,
Guerra

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

VV
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Vanessa V.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great!
Great service!!!
Recomendado
Cara M. de San Tan Hyundai respondió el 05/09/2019 04:11 PM

Vanessa,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

SR
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Stanley R.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt, reliable, and dependable service!!
Mario made this as enjoyable and painless experience as an oil change can be. Also directed me to a good salesman for a demonstration ride in a Sonata hybrid. (Our next car?)
Recomendado
Cara M. de San Tan Hyundai respondió el 05/09/2019 04:29 PM

Stanley,
Thank you so much for your response. We appreciate you taking the time to recognize Mario. We are here if you need anything.

Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

NR
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Nanette R.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Regular maintenace
Excellent customer service
Quick and thorough service
Recomendado
Cara M. de San Tan Hyundai respondió el 05/08/2019 01:57 PM

Nanette,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JS
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Joon S.
Queen Creek, AZ
2015 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always receive great service here
Called in a few days prior to bringing in my vehicle and upon arrival, for whatever reason, they didn't see me scheduled in their system, but Mario got me right in. Service was fast, and the staff are always friendly. Never had an issue with this particular dealership for the several years I've been coming here. This will always be my go to place for my vehicle service and vehicle purchases.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/08/2019 01:42 PM

Joon,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit. 

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

NS
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Noel S.
Chandler, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Promptness and efficiency
Great service as usual.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/08/2019 01:19 PM

Noel,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast Service
I had an oil change and they had me out of their sooner than promised!
Recomendado
Cara M. de San Tan Hyundai respondió el 05/08/2019 12:52 PM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

LJ
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Latonia J.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario was amazing!!
I came in in the worst of moods but Mario greeted me with a smile and made me laugh. The service was fast, lounge comfortable and the staff was all very kind and attentive.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/07/2019 01:02 PM

Latonia,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RS
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Rita S.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I just had my 23,000 service check up
The service technician was very polite and personable. I was taken right on time and service was completed
much quicker than I had been told.
I have always been pleased with the service I have received at San Tan Hyundai.
It is almost time for a new lease and wouldn't think of using any other dealer. All of the sales people are very
professional and not at all pushy. Over all San Tan Hyndai will always get my business.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/07/2019 11:01 AM

Rita,
Thank you so much for your exceptional review. We appreciate you taking the time to write a response. We appreciate you and your continued loyalty. We are here if you need anything. Have a great day!

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CC
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Cindy C.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
One Recommendation
It would be nice if there were high top tables so that I could have done work on my laptop more comfortably.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/07/2019 10:58 AM

Cindy,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

SP
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Sandra P.
Chandler, AZ
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Visit to San tan Hyundai review
Very pleasant experience. Employees are courteous and knowledgeable. Also prompt service.
Recomendado
Cara M. de San Tan Hyundai respondió el 05/06/2019 03:30 PM

Sandra,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next viist.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.