MB

MARK BOSWELL

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

PC
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Patricia C.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai service Dept
Thorough, efficient, and polite staff.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/31/2017 06:05 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Campaign 163
Customer service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2017 10:26 AM


Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St. Augustine.


Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RF
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Richard F.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick , Easy and Friendly
First service on a lease.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2017 06:21 AM


We thank you for taking the time to share your first service experience with us and welcome to the Hyundai of St. Augustine Family.

Thank you to all of wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RR
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Richard R.
Palm Coast, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Servicing a Lease Vehicle
My vehicle is a 2015 SUV and I do all of my servicing at the dealer. I want the dealer to have all of the service records. I may or may not decide to purchase the vehicle.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/28/2017 05:36 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The way you are treated is great
Have and will recommend dealership
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/26/2017 05:35 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AH
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional and timely
All staff was exceptionally professional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/25/2017 01:47 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2016 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good mechanics of free car wash
Yes
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/24/2017 04:55 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JC
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Janet C.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff
The appointment is always easy to schedule. They will drive you llcslly to home/work. Very convenient.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2017 03:30 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CB
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CHARLES B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and professional service!
Service reps are very friendly and accomodating to your needs.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2017 03:25 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MC
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Migdalia C.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Best service always
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/23/2017 03:35 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GM
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George M.
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very Good Service
Excellent Service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/19/2017 12:55 PM

We thank you to for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DN
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Donald N.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
a cut above in all respects lead by Andrew DiFeo
Would not hesitate to recommend to anyone
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/17/2017 10:04 AM

 
 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KA
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Kenneth A.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People seem to care about the customer
Excellent job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/17/2017 07:05 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MG
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MICHELLE G.
2016 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional but a bit pricey.
My encounters with the employees at this facility have been good. I would say they are professional and courteous. Of course, dealerships are notorious for the high prices for oil changes and simple services, which is why I usually get my oil changes at a quick lube service facility. Otherwise, I would not hesitate to return with my vehicle in the future for service covered under the warranty or recall work.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/14/2017 12:20 PM


 Thank you for taking the time to share your service experience with us. We added your email to our marketing and you should be receiving our specials and coupons. You may also check our monthly specials on our website.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Pleasant staff. Timely repair
I like the way you treat your customers. The only other car company that does a great job with customer relations is Infiniti as far as I am concerned. Keep up the good work.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/12/2017 12:25 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KK
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KATHRYN K.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Love doing business here
The people at Hyundai of St Augustine treat their clients they way they want to be treated. Excellent!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2017 02:17 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JP
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James P.
Ormond Beach, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change 2
Helpful staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2017 06:51 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LA
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Louis A.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service in area
We have been coming to this dealership for 7 years and I wouldn't even consider letting anyone else work on our car. I have complete trust in this service department.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2017 11:55 AM

We thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KP
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Karin P.
Green Cove Springs, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
The people are so nice and the service is done quickly and efficiently.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2017 05:45 AM


We thank you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RV
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Roland V.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and good work
Happy with the work..
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/05/2017 05:44 AM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.