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MARK BOSWELL

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

Reseñas de MARK BOSWELL

VB
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Vicki B.
Saint Augustine, FL
2007 Hyundai Entourage
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
honest and reliable
I have been coming for more than five years for service and am greeted by name and always have had good service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2018 01:53 PM


 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
CS
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Carol S.
St. Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
The customer service team at Hyundai of St Augustine always makes it easy and convenient for me to drop off my vehicle for service. I recently had a minor recall service appointment and they performed a full check up for me in a very short timeframe.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2018 05:58 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Review
Service performed quickly and competently
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2018 05:56 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
MC
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Marie C.
Palm Coast, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai of St. Augustine Wows Again
Can't say enough about this dealership. Everyone is friendly and professional, and service is completed right the first time. I've always had my 2013 Elantra serviced there, and always will. My next car? Another Hyundai. My dealership? Hyundai of St. Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2018 11:58 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JO
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James O.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good service, good value
good service, good value
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/15/2018 08:19 AM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
VF
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Vincent F.
St. Augustine, FL
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always treated promptly and respectfully!
Have purchased multiple vehicles here with Paul Smathers help (great sales rep!). Service has always been outstanding! Everything explained, pricing disclosed in advance. Always a wonderful experience!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 02:53 PM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Genesis of St. Augustine. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
AH
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Alan H.
Palm Coast, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff
The most professional, efficient, and informative team I have ever dealt with
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 01:50 PM


Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
WB
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William B.
Hollister, FL
2017 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Peace of mind knowing the job is done right.
I come here to know that the job will be done right. Factory training, tools, and professionals focused on Hyundai cars. It just makes sense taking your Hyundai to a dealer. Service specials like oil changes go head-to-head with big box stores who just don't have the experience. I like my 2017 Azera and I'd rather bring it to Hyundai of St. Augustine than Walmart.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 06:36 AM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
CD
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Carol D.
Palm Coast, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Elantra recall
Fast and courteous service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/09/2018 02:45 PM


 We thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
RB
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Robert B.
Jacksonville, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and Courteous Service
Quick check-in. Courtesy van driver was very helpful. Service was finished ahead of the promised time. Car wash is a great perk!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/08/2018 11:25 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
Saint Augustine, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!
Friendly staff and great service. Thank you!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/07/2018 02:07 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
Sidney, ME
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
leave me alone
I don't want to do these stupid things. I am only doing it because if I don't, you'll probably keep bugging me until I do.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 05:52 AM


 Thank you and our apologies for the amount of surveys that Hyundai sends out.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Saint Augustine, FL
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Caring car care
Very well organized, friendly, and responsive to concerns and questions. Service was fast. Service advisor was cordial, helpful, and took pains to be sure I understood what was being done and why.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 11:45 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
KL
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Kay L.
Saint Augustine, FL
2015 Hyundai Veloster
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
None
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:45 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2016 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
tire repair
could not repair tire because the object was to close to the edge for a patch.
had to buy a new tire. that's my second new tire in less than 6 months because the puncture was near the edge. I have less than 10,000 mi. maybe its the tire manufacture. cheap tires on Hyundai's
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/25/2018 02:36 PM


 Thank you for sharing your service experience with us. Our apologies but even expensive tires will pick up nails. We do offer a tire road hazard package that protects our guests from these types of incidents, if interested, please contact us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
AM
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Alpha M.
Palm Coast, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!
Everyone I came in contact with during this visit to Hyundai of St. Augustine was great at their job, and friendly.
I am especially grateful to my service advisor, Danny, for his attention to detail and his consistently pleasant helpfulness.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/25/2018 02:22 PM


We appreciate the kind words and the 5 star rating.
Well done Danny.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
first service
everything went well.

but, the complimentary car wash wasn't very thorough. Still bug splatters on the spoiler. and water spots on the rear and side windows.

otherwise it was a GREAT experience.

thanks
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/23/2018 08:43 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Our apologies for the complimentary service wash, we shall inform our Detail manager.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
MB
MARK BOSWELL
DN
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Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/18/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Reliable service
Great, helpful staff and reliable service for the past 4 years.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/18/2018 02:16 PM


 Thank you for sharing your service experience with us. We appreciate your feedback on the online booking and reminder messages and we will be reaching out to our scheduling provider to make these corrections.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PR
gravatar
Pamela R.
Palm Coast, FL
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Still the Best!
My recent maintenance check and oil change was quick and efficient - and that's the way all of our interactions with this Hyundai dealership have been over the course of having 7 different vehicles from them!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/18/2018 02:00 PM


 We greatly appreciate you taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
HF
gravatar
Heather F.
East Palatka, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
I don't agree with the battery issue I'm having on my car only being a year old most car batteries last longer than a year and a half.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/17/2018 11:38 AM


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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