MB

MARK BOSWELL

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

BS
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Beverly S.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service review 01/12/18
Excellent service by service personnel that make me feel special.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/17/2018 06:03 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JS
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Janet S.
Palm Coast, FL
2012 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
the people that work in st.augustine
above
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/15/2018 06:00 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JC
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Joyce C.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always helpful!
Any question I have is answered not matter how silly! Professional, caring service department!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/12/2018 07:16 AM


 Thank you for taking the time to share your kind words with us. We are truly blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JC
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James C.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Nice visit.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/11/2018 02:20 PM


 We thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CB
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Charles B.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Usual, Excellent
In and out on time at a fair price.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/10/2018 12:31 PM

Thank you for taking the time to share your service experiences with us and happy new year.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WH
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William H.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
personal service
very accommodating and thorough
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/10/2018 06:10 AM

We greatly appreciate your continued loyalty and kind words. Happy new year!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HG
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Harry G.
Flagler Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Totally Satisfied
The service that I received was timely and excellent. The service personnel was courteous and professional very competent.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/04/2017 06:44 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Happy holidays from our Service and Parts Teams!!

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very nice people good service
Excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/29/2017 05:30 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AU
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Alan U.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Service Department is a top notch group of professionals. We always feel we were treated fairly and honestly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 03:22 PM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

HM
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Heinz M.
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
Service is always great!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/24/2017 03:20 PM


 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TM
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Thomas M.
St. Augustine, FL
2011 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good service
Good serrvice.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2017 09:33 AM


 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

 Happy Thanksgiving!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Couteous staff was very
Excellent job and done in a timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/22/2017 06:17 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

 We are Thankful to have such wonderful guests. Happy Thanksgiving from our Service and Parts Teams!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Johns, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change and car wash shouldn’t take almost 2 hours .
Always have good service here ,just need to expedite an oil change and wash .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 02:20 PM


 Thank you for sharing your service experience with us. Our apologies as the car wash was very busy that day.

Happy Thanksgiving to you from all of us in service and parts.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ok
Ok
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:35 AM

Thank you for sharing your service experience. Tunde, your service consultant will be following up with you to see where we failed. 
 
 Happy Thanksgiving from all of us here at Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MH
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Molly H.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
On time
The took my car right on time and the actually had it done 15 minutes early with a wan included
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/20/2017 06:07 AM


 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Happy Thanksgiving from all of us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TC
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Toby C.
Palatka, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very good
Yes great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/16/2017 01:23 PM


 Thank you for sharing your service experience with us. Please let us know how we can earn that 5 star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

BZ
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BRUNO Z.
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
I had no appointment, but they did work me in, super.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/14/2017 12:53 PM


 We thank you for the 5 star rating and sharing your kind words with us.
Happy Thanksgiving to you from all of us at Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MA
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MICHAEL A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
My first time.
Prompt, professional, friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/14/2017 12:52 PM


 Thank you for taking the time to share your 1st service experience with us and the 5 star rating.
Happy Thanksgiving to you from all of us at Hyundai of St. Augustine

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AA
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Anne A.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
EXCELLENT AS USUAL
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/14/2017 12:51 PM


 We thank you for sharing your kind words and the 5 star rating.
Happy Thanksgiving to you from all of us at Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AR
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Avelino R.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2012 Santa Fee Ltd
Relied on Hyundai Maintenance for my 2012 Santa Fe 5 years and I'm very satisfied.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/14/2017 12:48 PM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Routine maintenance keeps you going.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.