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MARK BOSWELL

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

Reseñas de MARK BOSWELL

LL
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Laurie L.
Saint Augustine, FL
2014 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Would buy another car need
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/03/2017 05:55 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
JV
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Judy V.
Saint Augustine, FL
2014 Hyundai Tucson
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Scary
Went in for oil change changed 2 filters told them to check everything. They did. Iwas told would need 2 back ties eventually but they were ok for road trip. Driving down I 10 tire blows out. Thank God my husband was driving. I may go back to south Florida for future repairs where I leased the car
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/03/2017 02:03 PM

Thank you for taking the time to share your service experience. I am sorry to hear about your tire blow out and happy to hear you were okay. The tires were inspected for you and found to be in the yellow (4-5/32") which by industry standards is still safe to drive on. Of course all of our guest's safety is our main concern. Unfortunately, tire blow outs can and do happen regardless of how much tire life is left and once again, we are happy nobody was injured. Please contact me personally if you would like to discuss this further.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!

Sincerely,
Joe King
Service and Parts Director
Joeking@hyundaiofstaugustine.org
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
LC
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LEWIS C.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The Hyundai Service Experience
I've been with Hyundai for many years. Different dealers. I found Hyundai of St Augustine to be the best to deal with from purchase to service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/28/2017 06:01 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
WS
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William S.
Jacksonville Beach, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good customer relations
Friendly and punctual greeting. Good and timely service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 07:16 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
RL
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Roger L.
Satsuma, FL
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Honest, Quality work
Service representatives do a great job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 07:15 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
ML
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Mary L.
Saint Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREAT PEOPLE GREAT SERVICE
The people here are always helpful and ready to answer my questions. They get me in and out in no time
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 07:11 AM



Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
MB
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Melany B.
Saint Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!!
Hyundai has always been excellent whenever I take my car there. They are quick and they know what they are doing with my car. I would strongly recommend to people to purchase their windshield wipers for a Hyundai car from Hyundai do not buy any other brand they do not work as well as the Hyundai blades. I made that mistake and it was a learning experience. :)
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2017 07:04 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
AK
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Antonia K.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
the service and the knowledge of the associates.
Excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/23/2017 02:49 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
FM
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FRANK M.
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
FEEL LIKE IM NOT A CUSTOMER MORE LIKE A FRIEND ,A CLOSE FRIEND
again part of a family
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2017 12:04 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
RH
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Ray H.
Saint Johns, FL
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2017
cliente verificadoCliente Verificado
Categoría: Service
Comitmit to customer service
After a fair service ,Hyundai communicated with us ,they want total customer satisfaction and rectified our issue, we will be back .
Recomendado
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
Jacksonville, FL
2012 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine Maintenance
The staff is very friendly and professional. They make sure my car is in good working condition.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2017 05:40 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Great Service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2017 06:01 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
Saint Johns, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and Efficient
Very satisfied with the service performed. Every time we have service performed, it is fast, efficient, and reasonably priced. Staff is straight forward and very friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2017 05:59 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Speedy service
The service was great and the employees were very polite.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/16/2017 05:49 AM


We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good maintenance service
Good service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/15/2017 02:29 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
RH
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Ray H.
Saint Johns, FL
2017 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2017
cliente verificadoCliente Verificado
Categoría: Service
Comitmit to customer service
After a fair service ,Hyundai communicated with us ,they want total customer satisfaction and rectified our issue, we will be back .
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/15/2017
Tipo de Servicio: Maintenance
Categoría: Service
Mistakes happen ,hopefully next service will be better.
Had a routine oil change service performed and asked for the complimentery wash and vacuum afterwards but did not get the wash and vacuum .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/16/2017 02:59 PM

Thank you for taking the time to share your service experience with us and your continued loyalty. Our deepest apologies for the complimentary wash not being completed. Cheryl will be reaching out to you to try and make this right.


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2017 01:44 PM

Thank you again for letting us know about the service wash. Cheryl has been trying to contact you. We have made notes in your file for your next oil change to be on us. Thank you again for your continued loyalty.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
DC
gravatar
Dwayne C.
Jacksonville, FL
2013 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Service
Great Service Team
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/15/2017 10:12 AM


Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
15000 Mile Service
Good service department and customer service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/13/2017 06:07 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. 

Our apologies for not washing your vehicle due to the rain and lightning storm. Please stop by at your convenience and it will be our pleasure to have it washed.

 Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
LS
gravatar
Liane S.
St. Augustine, FL
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good People
The service people really do seem to care.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/08/2017 02:41 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
MB
MARK BOSWELL
Cliente verificado
Jacksonville, FL
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2017 02:54 PM


Thank you for sharing your service experience with us and our continued loyalty to Hyundai of St Augustine.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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