MB

MARK BOSWELL

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

DD
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Douglas D.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great dealership
We are very pleased with our Veloster and the service that has been offered. Very friendly staff.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/13/2017 06:49 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

KZ
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Kathleen Z.
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Timely, efficient, friendly, service
My service was just the way I wanted it to be. Quick, efficient, and carefree for me.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/13/2017 06:48 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RL
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Roger L.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
New Tire Service
I was very pleased with the deal for the tires to the servicing. I also want to say that Danny is an asset to the service department. I have my car serviced there all the time and he has been very pleasant and helpful.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/09/2017 04:32 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RD
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Ralph D.
Palm Coast, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
People make the service positive. All of your advisors are top notch.
Found out I required a battery. While I have not advanced as fast as battery prices, the service advisor was very informative and I left happy. Checking the prices around on batteries, all was realistic. They also threw in the oil change which again shows this Hyundai dealership is second to none.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/09/2017 12:12 PM


 We greatly appreciate you taking the time to share your service experiences with us and your long time continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
no comment
no comment
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/09/2017 12:11 PM

 
 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ms
Wonderful service department!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2017 01:18 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MF
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Mary Lou F.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
Good, friendly service techs, comfortable waiting area, snacks, and good summary of visit and service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2017 01:17 PM


 We greatly appreciate your kind words describing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Friendly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2017 06:26 AM


 We greatly appreciate you sharing your 5 star rating with us and your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JC
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Joyce C.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service with a smile
Liked the way I was treated and very helpful with all my needs and questions!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/07/2017 11:36 AM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
2016 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2017
cliente verificadoCliente Verificado
Categoría: Service
Prompt, competent, friendly service and sales staff
I'm on my second Hyundai Santa Fe and will most definitely be buying a third...and, from Hyundai of St. Augustine.
Recomendado
Empleados con los que trabajó

GS
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Gabriel S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
You have a family atmosphere
I only recommend business that I have had exceptionally good experience with. Also if I have not received exceptional service I will tell some one at the business so that they have the opportunity to improve if they choose to ............GVS
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 06:31 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

BA
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Betty A.
Palatka, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Serviced
Everyone was friendly. Call before replacing battery & explained what was wrong. Very timely.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 06:24 AM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JS
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John S.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
ABOVE AND BEYOND
GREAT PLACE TO HAVE SERVICE DONE. FAST, FRIENDLY AND EFFICIENT
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/03/2017 01:08 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

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Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Courteous, timely.
Good experience.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/03/2017 10:27 AM

 
 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
2016 Hyundai Santa Fe S
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/06/2017
cliente verificadoCliente Verificado
Categoría: Service
Prompt, competent, friendly service and sales staff
I'm on my second Hyundai Santa Fe and will most definitely be buying a third...and, from Hyundai of St. Augustine.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/03/2017
Tipo de Servicio: Repair
Categoría: Service
Usually good
One negative experience will not keep me from going back
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 10:26 AM

 Thank you for taking the time to speak with Danny today. Our sincere apologies for any inconvenience we may have caused and appreciate your continued loyalty.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/06/2017 10:51 AM

Thank you again.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EP
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Emily P.
St. Augustine, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Terrible
Longest oil change ever!
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/03/2017 10:25 AM

Thank your for sharing your experience with us. Our sincere apologies for the uncharacteristic amount of time it took to complete your service. Cheryl will be reaching out to you.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/08/2017 07:10 AM

Thank you again. If Cheryl's follow up was to your satisfaction, please re-score the original survey.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
staff and service
good service but since my lease only gives me two oil changes ( I did not know until I signed ease agreement) I will go else where for that! All my other dealers offered free oil changes for lease term, to assure proper job?????Also was not told about 400.00 lease term trade in terms. also not told!!!!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/25/2017 10:21 AM


Thank you for sharing your service experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DB
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David B.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Every body was very friendly and knowledgeable
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/24/2017 12:08 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MB
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Miguel B.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The service team
2016 accent service was wesome .
Miguelab..Palm coast
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/24/2017 11:52 AM


 Thank you for taking the time to share your kind words with us. We are blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JL
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Jimmie L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Jim
I have always enjoyed the service team at St Augustine Hyundai . They pay attention to detail. I was happy that they advised my battery was going bad. Replaced it while I was there
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/23/2017 07:16 AM

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 We are truly blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.