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KRISTINA M MIRANDA

Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(273 reviews)
87

JG
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Julie G.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Review
Great job. Oil change and tire rotation... in and out as promised
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/16/2020 07:15 AM

Hi Julie
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JM
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Judy M.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Service
The service, personnel & atmosphere at Rodeo Hyundai were exceptional. Christina’s attention to details & her support were an indication of the every day concern for the customer. All of this is a reflection of good management at this location. I would highly recommend this dealership.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/15/2020 01:37 PM

Hi Judy
Thank you so much for completintg this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

EF
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Erika F.
Goodyear, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2020
cliente verificadoCliente Verificado
Categoría: Service
Quick to resolve issues
I had a recent experience at the service center that I had complained about. Kristina was quick to call and resolve the issues and concerns I had, she went above and beyond in resolving them. Thank you!
Recomendado
Empleados con los que trabajó

EF
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Erika F.
Goodyear, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2020
cliente verificadoCliente Verificado
Categoría: Service
Quick to resolve issues
I had a recent experience at the service center that I had complained about. Kristina was quick to call and resolve the issues and concerns I had, she went above and beyond in resolving them. Thank you!
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
12/12/2020
Tipo de Servicio: Repair
Categoría: Service
Having an appointment doesn’t seem to matter
While I would recommend purchasing a vehicle from this dealership, the sales staff were wonderful!!. I would not recommend the use of the service department as my experience has been unacceptable. Both times using the facility I had appointments for 7 AM which is when they first open, only to be left waiting for extended periods of time, and part of the work not being completed in a professional complete manner. After the initial time I did let the department now and was followed up with a phone call. After which they had assured me they would be in contact to try and make it right, in which they never did follow up. Even after several calls and messages left, the issue was not resolved.
Recomendado
KRISTINA M. de Ken Garff Hyundai Surprise respondió el 12/12/2020 09:43 AM

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4154. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

Empleados con los que trabajó

Cliente verificado
Waddell, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast professional service!
Love the military Thursday discounts.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/14/2020 07:51 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Wickenburg, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
All vehicle needs met and more
No delays with appointment. Courtious Professional service. Comfortable waiting area. Exceeded expectations.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/07/2020 08:36 AM

Thank you so much for completing this survey. We appreciate your taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JB
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Justin B.
El Mirage, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Great fast and friendly service ?
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/03/2020 07:26 AM

Hi Justin
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service experience
I frequently arrive without an appointment but the service dept. Is always prepared curtious and helpful getting my service completed quickly and efficiently
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/03/2020 07:32 AM

Thank you so much for completing this survey.We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last service. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

RD
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Richard D.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional dealer
Personnel knowledge & attitude. Facility convenience & cleanliness.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 12/02/2020 07:58 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

EC
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Eric C.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Did exactly what they said they were going to do and no pressure
Kristina Miranda Was very knowledgeable and friendly, Great atmosphere, didn’t try to overzealous on anything, no pressure, overall a great experience and we will be back.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/30/2020 09:15 AM

Hi Eric
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

CV
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Carolyn V.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quality and integrity
Great experience
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/25/2020 07:19 AM

Hi Carolyn
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as yiour business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

HC
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Helaine C.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
your service reps are always very courteous.
I find that the service is good my questions are always answered and my car always comes back looking nice and clean.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/24/2020 08:13 AM

Hi Helaine
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. we look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DA
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David A.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fantastic service
I took my car in with groceries stuck in my trunk and they went out of their way to release the broken trunk latch and transfer my groceries to a car that took both me and my groceries home while my car was being repaired. I got my car back later the same afternoon. Thanks for quick and efficient service.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/24/2020 08:16 AM

Hi David
Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai strive to ensure our customers get the very best service! I am glad to see that refleted on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JW
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Janet W.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast reliable service
Fast reliable service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/19/2020 07:35 AM

Hi Janet
Thank you very much for taking this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The staff
The staffs was friendly and helpful
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/17/2020 07:26 AM

I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TC
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Tom C.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People! Always.
5 Stars
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/17/2020 07:52 AM

Hi Tom
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

LS
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Larry S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Fast sevice
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/16/2020 08:43 AM

Hi Larry
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

MS
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Michelle S.
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Wonderful Customer Care
Kristina was very helpful, she did everything she could to make sure we were well informed about our cars service needs.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/13/2020 07:24 AM

Hi  Michelle
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai apppreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KI
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Kaeli I.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I’ve been with this dealership for 2 years and I’ve always had amazing service with them. 10/10 recommend
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/13/2020 07:29 AM

Hi  Kaeli
I wanted to reach out to you and thank you for taking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TR
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Troy R.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A
A
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 11/12/2020 11:07 AM

Hi Troy
I wanted to reach out to you and thank you for taiking the time to complete this survey. It is always our goal to provide excellent service in the best possible environment. I am glad to see that reflected on your last visit. We here at Rodeo Hyundai appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.