KELLY LARA

Earnhardt Hyundai North Scottsdale

Calificación General

4.8

(155 reviews)

73

Reseñas de KELLY LARA

AN

Allen N.

Carefree, AZ

2018 Hyundai Tucson

10/24/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

ABC

I will not take my precious time to write a review.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/24/2019 10:42 AM

We appreciate your time and understand.

Thank you for the 5-star rating and if you'd like to review your visits next time you're in, feel free to ask for me personally.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2015 Hyundai Santa Fe Sport

10/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Department

Great customer service.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/23/2019 03:17 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2012 Hyundai Sonata

10/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Could not have asked for better service this time. Kelly was great and car was ready before estimated time.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/23/2019 03:12 PM

Thank you for the great review and recommendation for Kelly Lara your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

EZ

Elana Z.

Phoenix, AZ

2019 Hyundai Tucson

10/22/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Customer Service

Consistantly great service

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/22/2019 03:59 PM

Thank you for the excellent review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2018 Hyundai Elantra

10/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Long wait but they make it comfortable

Services suck but Hyundai makes the experience bearable! Great staff, snacks, and seating area.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/22/2019 03:55 PM

Well we certainly try to make it suck as little as possible.

Like going to the dentist it is something to be endured, but we are glad that our staff and ammenties make it at least bearable. Thank you for chosing us and we look forward to sucking less and less each time you come.

:)

Michael Southern
Service Manager

Empleados con los que trabajó

RC

Ronald C.

Scottsdale, AZ

2018 Hyundai Tucson

10/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Nicely done

First pol change and tire rotation in new car. Everything went smoothly and staff was friendly.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/22/2019 03:49 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

LE

Lynn E.

Phoenix, AZ

2012 Hyundai Accent

10/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Outstanding Service

I have found Mike Southern, service manager at Earnhart Hyundai, to be very professional in my dealings with him. I am from a tiny town in the Midwest and find that Mike runs his department as if he came from a small town in that he treats customer with respect and if they were his neighbors. Best of all, the dealership prices for services have either been the same or lower than auto repair shops in the area.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/18/2019 10:53 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2017 Hyundai Elantra

10/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service department is helpful

Service reps are helpful and friendly. They explain what is being done to the vehicle in a easy, timely manner

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/15/2019 10:44 AM

Thank you for the feedback and we're glad Kelly was able to help.

Our goal is always to get it right the first time, and we're sorry we were unable to find the nail on our first inspection. We appreciate your loyalty over the years over many Hyundais and hope to make this visit up to you going forward.

Michael Southern
Service Manager

Empleados con los que trabajó

RH

Roberta H.

Scottsdale, AZ

2016 Hyundai Tucson

10/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

So helpful and Friendly, on top of everything

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/18/2019 10:51 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

GM

Gordon M.

Cave Creek, AZ

2013 Hyundai Genesis

ReScore Reseña™

10/11/2019

Cliente Verificado

Categoría: Service

The Service Dept especially Michael Southern reconciled themselves, but really went the extra mile

A+
I was always satisfied with their work

Recomendado

Empleados con los que trabajó

SP

Sheilah P.

Mesa, AZ

2019 Hyundai Tucson

10/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service always feel welcome!

Service is always great. Kim assisted me this visit. She was great. Ben Girard id my regular service manager.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/18/2019 10:48 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Cave Creek, AZ

2018 Hyundai Santa Fe Sport

10/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Thorough

They took their time and fixed my problem and made sure to tell me what they did.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/18/2019 10:47 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

GM

Gordon M.

Cave Creek, AZ

2013 Hyundai Genesis

ReScore Reseña™

10/11/2019

Cliente Verificado

Categoría: Service

The Service Dept especially Michael Southern reconciled themselves, but really went the extra mile

A+
I was always satisfied with their work

Recomendado

Reseña Original

10/08/2019

Tipo de Servicio: Maintenance

Categoría: Service

NOT SATISFIED for the first time ever

Probably recommend business

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/08/2019 12:42 PM

Thank you for our converstation today.

We are sorry this was not the perfect visit we hoped it would be for you, but we do look forward to re-evaluating the car and making this right.

We appreciate your loyaly over the years and we look forward to seeing you again soon.

Michael Southern
Service Manager

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/11/2019 11:45 AM

Gordon,

Thanks again for letting us have another look and to sort it all out for you. We are very happy to be your Arizona Genesis dealer and we'll see you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Fountain Hills, AZ

2017 Hyundai Tucson

10/08/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

x

x

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/08/2019 01:02 PM

Thank you for the 5-star review and recommendation.

x
x

Michael Southern
Service Manager

Empleados con los que trabajó

SW

Sean W.

Phoenix, AZ

2013 Hyundai Azera

ReScore Reseña™

10/07/2019

Cliente Verificado

Categoría: Service

Took care of any issues

Very pleased with my experience with the service department. Despite a couple delays they were able to take care of everything and make things right. Thank you!!

Recomendado

Empleados con los que trabajó

Cliente verificado

Tempe, AZ

2012 Hyundai Accent

10/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

.

.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/08/2019 12:43 PM

Thank you for the positive review.

.
.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2019 Hyundai Kona

10/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quick service

Service was done quickly, with short wait time.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/08/2019 01:00 PM

Thank you for the 5-star review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

MB

Marion B.

Scottsdale, AZ

2013 Hyundai Elantra

10/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service on car, done fast and efficient.

Had new service advisor Kelly Lara and she was very nice and explained everything to me. Appreciated her very much.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/18/2019 10:37 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

HC

Howard C.

Phoenix, AZ

2019 Hyundai Tucson

10/05/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

3000 mile check-up

personal service given.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/18/2019 10:36 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

BK

Barry K.

Cave Creek, AZ

2018 Hyundai Kona

10/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Barry k

The people that work here make it a great experience

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/18/2019 10:36 AM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

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