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SureCritic / Schomp Hyundai / KRISTIN COOPER
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KRISTIN COOPER

Client Advisor
Schomp Hyundai
I joined the Schomp Hyundai team in 2020 and I am proud to work here! I look forward to helping you get into a new car.
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(8 reviews)
81

Reseñas de KRISTIN COOPER

SR
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Sara R.
Broomfield, CO
2022 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Easiest car purchase
Kristen Cooper was an exceptional sales member. From the minute I made an inquiry online she was communicative over phone and text, had my information set before I even got to the dealership, had financing pre-approved… the whole experience was so easy and so seamless.
MERRIE L T. de Schomp Hyundai respondió el 02/22/2022 08:03 AM

Thank you for sharing your story with Hyundai. We appreciate that you chose Schomp Hyundai for your vehicle needs. We are thrilled that Kristin provided you with the type of experience that we strive for. We look forward to assisting you in the future. 

Empleados con los que trabajó
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MERRIE L THOMSEN
General Sales Manager
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KRISTIN COOPER
Client Advisor
Cliente verificado
Fort Morgan, CO
2022 Hyundai Santa Cruz
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/03/2021
cliente verificadoCliente Verificado
8
Categoría: Sales
Made it Right
When we purchased our vehicle, no one went over the features with us: explaining the infotainment system, assisting with setting up the phone book, etc. I read through the manual to figure these things out and got it done. Nick called a couple of weeks after our purchase and offered to send someone to us to go over any further questions we had or to help us with any of the features, which was a nice offer as we live about 80 miles from the dealership.
Empleados con los que trabajó
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MERRIE L THOMSEN
General Sales Manager
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KRISTIN COOPER
Client Advisor
Cliente verificado
Fort Morgan, CO
2022 Hyundai Santa Cruz
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/03/2021
cliente verificadoCliente Verificado
8
Categoría: Sales
Made it Right
When we purchased our vehicle, no one went over the features with us: explaining the infotainment system, assisting with setting up the phone book, etc. I read through the manual to figure these things out and got it done. Nick called a couple of weeks after our purchase and offered to send someone to us to go over any further questions we had or to help us with any of the features, which was a nice offer as we live about 80 miles from the dealership.
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/29/2021
6
Categoría: Sales
New Vehicle Purchase
The vehicle is great! Has great features, once we read the manual and figured them out. The reason the rating is so low is because no one at the dealership explained any of the features, didn't help us set up phones, infotainment, etc. Just left us on our own to figure it all out.
MERRIE L T. de Schomp Hyundai respondió el 10/30/2021 10:35 AM

Hi Kurt, Thank you for sharing your experience with Hyundai. We apologize that you were not given the best experience after the purchase of your vehicle. We strive to provide everyone with all the knowledge and information that you will need to enjoy your vehicle ownership. I will be reaching out to you to get more feedback and will be happy to discuss your comments further. Thank you for choosing Schomp Hyundai. 

MERRIE L T. de Schomp Hyundai respondió el 10/30/2021 10:49 AM

Thank you for sharing your story with Hyundai. We take all of your feedback very seriously and want to grow as a store and a team. I have spoken to your client adviser and shared your feedback with her. We apologize your experience was not what we strive to provide. I will be reaching out to you shortly and love to discuss this further with you. Thank you for choosing Schomp Hyundai. 

Empleados con los que trabajó
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MERRIE L THOMSEN
General Sales Manager
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KRISTIN COOPER
Client Advisor
LD
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Leah D.
Denver, CO
2022 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Car Lease Experience
Kristin Cooper who was helping me lease a vehicle provided exceptional customer service. She walked me through different options based on the type of vehicle I wanted and my budget. She explained all necessary details and answered my questions about leasing. She also saved me time being in the dealership by collecting all documents online ahead of time before my vehicle arrived the next week. I recommend her to anyone looking to finance or lease a car!
MERRIE L T. de Schomp Hyundai respondió el 10/20/2021 10:27 AM

Thank you for sharing your story with Hyundai. We appreciate that you chose Schomp Hyundai for your vehicle needs. We are thrilled that Kristin provided the type of experience that we wish for all our clients. We look forward to assisting you in the future. Thank you again.

Empleados con los que trabajó
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MERRIE L THOMSEN
General Sales Manager
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KRISTIN COOPER
Client Advisor
TM
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Tammi M.
Aurora, CO
2021 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2021
cliente verificadoCliente Verificado
Categoría: Sales
Car buying was smooth and uncomplicated
My experience was the best ever, Kristen Cooper was super knowledgeable and kept in touch with me through the whole process, my vehicle was coming from out of state. Once my SUV arrived Kristen had everything taken care of before I picked up my vehicle…. Paperwork was ready and I was out of the building in 1 1/2 hours!!
Recomendado
MERRIE L T. de Schomp Hyundai respondió el 07/30/2021 02:13 PM

Hi Tammi, 
Thank you for sharing your story with Hyundai. We are thrilled that you had such an amazing experience with Kristin Cooper. We strive to provide a fun and enjoyable atmosphere for everyone when they come to Schomp Hyundai. We look forward to assisting you in the future and welcome to the Schomp family. 

Empleados con los que trabajó
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KRISTIN COOPER
Client Advisor
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NOAH TORO
Sales Manager
IR
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Isabel R.
Broomfield, CO
2021 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/04/2021
cliente verificadoCliente Verificado
Categoría: Sales
Nice people
We have been in the market for a new car since beginning of February. When we finally settled on a sonata, we were stuck on whether or not to finance or lease. They really helped us understand which best option was for us. We brought our 1 and a half year old and they were also patient with us through the whole process.
Recomendado
DUSTIN J., General Manager de Schomp Hyundai respondió el 07/06/2021 07:41 AM

Thank you Isabel, so much, for taking the time to review us! We hope to merit a 5-star rating with each and every experience provided so we will reach out today to see if there is anything we can do to improve to a 5-star rating for you moving forward! Thanks!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
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NICOLAS E GOULET
Sales Manager
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KRISTIN COOPER
Client Advisor
HS
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Harshkumar S.
Tucumcari, NM
2022 Hyundai Tucson Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2021
cliente verificadoCliente Verificado
Categoría: Sales
Good service
Good and quick service
Recomendado
MERRIE L T. de Schomp Hyundai respondió el 06/14/2021 06:57 AM

Thank you for sharing your story with Hyundai. We appreciate that you chose Schomp Hyundai for your vehicle needs. We look forward to assisiting you in the future.

Empleados con los que trabajó
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NICOLAS E GOULET
Sales Manager
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KRISTIN COOPER
Client Advisor
RR
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Rebecca R.
Denver, CO
2022 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2021
cliente verificadoCliente Verificado
Categoría: Sales
Efficient and polite service
Kristin was so efficient, understood all my needs, and worked with me to get the car I was after. She was straight to the point and worked through every step of the deal with me.
Recomendado
DUSTIN J., General Manager de Schomp Hyundai respondió el 06/05/2021 08:08 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
avatar
MERRIE L THOMSEN
General Sales Manager
avatar
KRISTIN COOPER
Client Advisor
Cliente verificado
Aurora, CO
2021 Hyundai Sonata Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great car buying experience
We contacted the dealership to schedule a test drive a few days in advance. The car was ready and waiting for us when we got there. The purchase was seamless and a pleasant experience overall. Highly recommend this dealership.
Recomendado
DUSTIN J., General Manager de Schomp Hyundai respondió el 03/04/2021 10:18 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Empleados con los que trabajó
avatar
MERRIE L THOMSEN
General Sales Manager
avatar
KRISTIN COOPER
Client Advisor
Mostrando todos 9 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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