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James Woll

Service Advisor
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(984 reviews)
84

BB
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Blanca B.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mr
Always exelent!!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/20/2019 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

AL
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Allan L.
Marysville, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Personalized service
This place rocks. As an ex Cadillac mechanic the personalized honest service you get here is above the rest.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/18/2019 03:26 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CS
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Charles S.
Marysville, WA
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Revisit finally fixed the issue
Cliff from Hyundai of Everett finally took care of the issue we were having on the vehicle.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/08/2019
Tipo de Servicio: Repair
Categoría: Service
Won't do Warranty repairs
They will feed you a line of bull about issues and basically blame you the customer instead of fixing the car.
No Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/11/2019 07:26 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

TJ
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Tommy J.
Marysville, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Flexibility
Flexibility
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/08/2019 12:45 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

MM
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Michael M.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and friendly service
I’ve had a great experience every time I visit this dealership. I’ll definitely be back.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/07/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

PS
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Peter S.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Things went very well
Things went very well
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/06/2019 11:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

TW
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Tammy W.
Mill Creek, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
OIl Change 03/04/19
Great Service! Answered all my questions.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/06/2019 11:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

DA
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Diane A.
Marysville, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place to do business
These guys always make you feel welcome to the sales staff to the service
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/05/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

JC
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Jenny C.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Like clock work
Had a regular maintenance oil change, every was great.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/04/2019 12:12 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

MW
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Marla W.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Caring.
Everyone treats me great. Always take care of business.

Friendly, courteous, honest.

The time before accidently broke rear taillight but took care of and replaced without question. Doesn't try to blame you.

Keep up the good work.

Love free car wash!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/04/2019 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

ST
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Sandy T.
Clinton, WA
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient, Courteous, Friendly,
Always, friendly, courteous, and efficient. Clean and comfortable waiting room.
Service has always been completed on time.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/28/2019 03:53 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

JA
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James A.
Edmonds, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A great customer experience
The Service team at Lee Johnson Hyundai of Everett gets my highest rating for courtesy, efficiency, work quality and overall professionalism. I particularly appreciate the thorough review of the work performed and my vehicle's current mechanical status.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/27/2019 03:36 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Experience
Fast, friendly, and efficient.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/26/2019 02:41 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

 

Empleados con los que trabajó

RW
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Robert W.
Lake Stevens, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Guys
Device guys are great at explaining and offering information.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/25/2019 07:31 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

RD
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Robert D.
Bothell, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Superb Hyundai store
Excellent experience when I took my Hyundai Accent in for warranty work. Fast and polite, pretty much the best experience at a dealership I've had and I've been to many over the years. I highly recommend them, really !
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/21/2019 07:49 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

SJ
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Sejata J.
Lake Stevens, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good times...
The people, they really make the difference. Always welcoming, ready to help and fun. I have yet to leave there without a laugh or two.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/13/2019 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CE
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Cynthia E.
Arlington, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service visit
Took my Hyundai in for regular service, Everything great as usual. I asked if they could clean my inside front window..they always vacuum and leave everything great, so I just thought I would ask. He wrote it on the work order and it was done! I could see perfectly out of my window :)
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/01/2019 03:43 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

DI
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Donald I.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great job
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/29/2019 10:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

AS
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Anjanette S.
Granite Falls, WA
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/26/2019
cliente verificadoCliente Verificado
Categoría: Service
Received a quick response.
I received a quick response after my review to resolve the issues that occurred. They worked with my schedule to get my car in to look at the damage and figure out the best way to go about fixing it. I took my car in today to have it looked at, they decided the best course of action, started the process of getting the damage fixed, and I was out of there in less then 20 minutes!! I’m very pleased with how quickly I received a response and how quick and easy starting the process of getting the damage fixed was. The reason I’m giving 4 stars though is because the damage still needs to actually be fixed and when that happens, if everything goes as planned and no other damage occurs, I will gladly give 5 stars!!
Recomendado
Empleados con los que trabajó

CD
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Charlotte D.
Everett, WA
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always a great experience
Handled promptly & professiinally
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/28/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.