JS

JUSTIN SPURLOCK

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(297 reviews)
86

WG
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William G.
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Servoce
Justin did a great job and was very personable.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/28/2019 06:12 AM


 We appreciate you taking the time to share your service experience with us. Great job Justin.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LT
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Lula T.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
SERVICE IS ON TIME AND ALWAYS EXCELLENT
SERVICE STAFF IS CLEAN AND NET. DEALERSHIP IS CLEAN AND WAITING ROOM IS CLEAN AND TIDY.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/23/2019 05:49 AM


 We appreciate you taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CB
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Cynthia B.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very Helpful
Staff is very helpful and courteous
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/22/2019 11:59 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SR
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Stanley R.
Ponte Vedra Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Clear communication on issues and speed of service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/22/2019 05:54 AM


 We greatly appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JW
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Joseph W.
St. Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Usually quicker service
I said it all
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/21/2019 01:37 PM


 Thank you for sharing your service experience with us. Our apologies for the amount of time needed to complete your services. The open recall we completed does take quite a bit of time to finish, I hope this was explained to you at the time of your service write up. We will reiterate this on our morning meeting. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LF
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Linda F.
Palm Coast, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Linda Feci
Customer Service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/17/2019 12:55 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SB
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Steve B.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleased
I felt that My car and myself were handled professionally and that's. Hard to find
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/16/2019 12:52 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great service
always a pleasure to do business with Hyundai of St. Augustine
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/16/2019 06:19 AM


 We thank you for taking the time to share your recent service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MM
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Morris M.
Ponte Vedra Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Service
Saturday I woke up to a flat tire. AAA came and put on the spare. I dropped it off at the dealership that morning. They were very busy but assured me they could patch the tire and I said I could return later in the afternoon. When I returned the service agent was waiting for me, got the car in immediately and within 20 minutes I was on my way home. They went the extra mile.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/15/2019 11:52 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DT
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Daniel T.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
We like the personal attention offered by the service rep. He kept us informed. Dan (the service rep) does an awesome job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/14/2019 01:12 PM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They make it easy
The staff are professional and courteous.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/07/2019 05:57 AM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your service expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EK
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Elisa K.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service. Nice people.
The service went smooth. No problems. And was done in a timely manner .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/07/2019 05:38 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LS
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Lisa S.
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Never had problems
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/03/2019 09:45 AM


 We thank you for sharing your service experiences with us and the 5 star rating.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JK
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Jeff K.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2015 Hyundai Sonata Service
Made an appointment for Dec 27. Everything went fine. The staff is always professional and friendly.
Lube, Oil, Filter. was performed on time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/31/2018 03:19 PM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SS
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Stephen S.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great Service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/31/2018 06:21 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PG
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Patricia G.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai of St Augustine
Great customer service. Highly recommend
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/20/2018 11:36 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Green Cove Springs, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
FAST PROFESSIONAL SERVICE
service that I requested was done well.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/17/2018 11:54 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Ponte Vedra Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exellent experience
friendly,courteous,helpful
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/14/2018 11:31 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JW
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Jack W.
Palm Coast, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good
Friendly and courteous
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/11/2018 12:18 PM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GM
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Gary M.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They know Customer Satisfaction
Service excellence. The complete service experience from scheduling an appointment to picking up the car. Staff is fantastic. Friendly courteous and most importantly dedicated to completing the work on time and in a quality fashion.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/07/2018 01:25 PM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.