JR

JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha

Calificación General

4.6

(832 reviews)

78

Reseñas de JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2016 Hyundai Tucson

09/29/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The best Hyundai outlet in Omaha and surounding area.

The employees are extremely professional and very knowledgeable. The new building at 145th and Giles is beautiful and the employees make it a warm atmosphere. I really enjoy going to the Woodhouse Hyundai and I want to thank everyone for taking extremely great care of my Tucson. THANK YOU!!!!!!

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/01/2018 07:10 AM

Thank you for the 5 star review and the review.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

JD

James D.

Omaha, NE

2018 Hyundai Santa Fe S

09/27/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Flat Tire

Decided to replace a right-side rear tire. I previously had the tire fixed at Sam's club (six weeks ago). The tire then quickly lost air and I was able to get it to Woodhouse Hyundai. It was a new tire. I had bought the car in April 2018. There was a communication error with the sales representative. I thought the tire was under warranty. It was. But not for nail, screw, or patch matters. So, I ended up paying the price for a new replacement tire rather than having it patched again. I learned something today. Anyway, Woodhouse employees were gracious. Coffee and water available while you wait. I didn't wait long. The facility is new and they are still getting settled. Right now there are no signs to direct you to the Service Garage. I came in from the exit. Overall, no complaints and things will get better.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/01/2018 07:13 AM

Thank you for the 4 star review. We will be getting signs soon.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

RE

Ronald E.

Omaha, NE

2017 Hyundai Sonata

09/25/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Professional and timely

always on time and explains service

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/25/2018 02:31 PM

Thank you for the 5 star survey

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

AN

Alyssa N.

Omaha, NE

2018 Hyundai Sonata

09/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service

Everyone was so nice and respectful. Will always come back to Woodhouse ?

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/24/2018 08:48 AM

Thank you for the 5 star survey. We appreciate the kind comment. Thank you for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2017 Hyundai Elantra

09/21/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly good service

They were very friendly and knowledgeable

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/25/2018 04:43 AM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

JH

John H.

Omaha, NE

2017 Hyundai Sonata

09/21/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Tire Repair

Brought my Hyundai Sonata in with a slow leak in a front tire. Excellent service rep got it in to repair area quickly and communicated the cause of the leak. Took only a short time and the tire was fixed. Only problem was that on the way home I notice that the tire pressure reading was 42 psi instead of the normal 34 psi. Had to stop and let air out of tire before continuing on.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/25/2018 04:44 AM

Thank you for the 4 star review. I apologize that tire pressure was off.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2018 Hyundai Elantra

09/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Unimpressed

I was taken to this dealership because of my Hyundai roadside assistance, and the fact that it has to be the closest Hyundai Dealership for the towing to be covered, I don't get to chose. Upon arriving it took 30 min or more just to look up tires and after that wait I find out that none of the Hyundai Dealerships even carry the tires that they equip the 2018 models with. To my disappointment I was forced to either buy the brand they carry and have a mismnatched set or to wait 3 days and be without a car, due to them being not willing to give me a loaner car. I hesitantly chose to buy the different brand, for the simple fact I cannot be without a car for 3 days! Even though they may not stock the tires I have on my car I guarantee that the dealer ship I bought it from would do everything in it's power to make me a happy customer as they did when I bought my car!

No Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/24/2018 04:50 AM

.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

PK

Phil K.

Omaha, NE

2016 Hyundai Tucson

09/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Great service at new facilities.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/20/2018 01:17 PM

Thank you for the 5 star survey. Glad that you enjoyed our new location.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

HN

Heather N.

Bennington, NE

2017 Hyundai Santa Fe

09/19/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thank you

Everyone was very friendly and helpful get to your new location and providing quick service.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/20/2018 04:53 AM

Thank you for the 5 star review.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

PB

Patrick B.

Omaha, NE

2018 Hyundai Elantra

09/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly

The service team at woodhouse Hyundai was very friendly and pleasing to work with. I recently went there for my cars first oil change and it was the best experience I've ever had just getting an oil change. The front desk help was very friendly and made sure that my daughter and I were comfortable with what they had to offer with hospitality and car care. He also made it a point to update me about the service time.
The service tech ensured proper repairs, maintenance logging in the cars pamphlet, and even vacuumed out the cars floor mats before returning the vehicle.
I will definitely be returning to this dealership for future needs.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/18/2018 08:59 AM

Thank you for the 5 star survey and the great comments. Welcome to the Woodhouse Family. We look forward to seeing you again.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

RD

Rex D.

Omaha, NE

2017 Hyundai Santa Fe S

09/17/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai service.

The service people did a very good and fast job.I am glad that I went there.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/17/2018 01:46 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2016 Hyundai Tucson

09/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Services

The people working for Woodhouse Hyundai are very professional.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/17/2018 05:36 AM

Thank you for the great survey score and the kind comment.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2018 Hyundai Elantra

09/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Service was good. Got done very fast.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/17/2018 04:33 AM

Thank you for the 4 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

RP

Richard P.

Omaha, NE

2017 Hyundai Tucson

09/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Josh was very helpful by keeping us updated on the status of our car, and even provided a loaner when our car was not going to be completed due to parts needing to be ordered. The car is running much better. While out walking around the lot, the manager stopped by and talked to me, very nice and took interest any making sure my needs were being met.

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/17/2018 05:31 AM

Thank you for the 5 star survey and for being part of the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

BM

Bonnie M.

Omaha, NE

2013 Hyundai Elantra Gt

09/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review you requested.

Probably not.

No Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/17/2018 04:51 AM

Thank you for taking the time for the review an comments. I apologize for the lack of service you received.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

RB

Rita B.

Lincoln, NE

2013 Hyundai Elantra Gt

09/13/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Customer Service

I had just recently brought my car in; due to some issues with my vehicle. I had a horrible sound coming from my drivers side wheel/tire area. I had a total of 3 tires put on by other businesses, but the sound was still there. I went to Woodhouse, and they helped me out tremendously. It turns out it was a wheel bearing issue. This could have caused a lot of issues as I was told this was very loose, secondly i was also told there were a couple of recalls on my vehicle that needed to get taken care of as well. I did not schedule an appointment; just walk-in but they were able to still get me in and get my car taken care of with no issues. I cannot thank the team enough that worked on my car that day! They did excellent work!

Recomendado

JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/13/2018 12:04 PM

First of all we thank you for the 5 star survey. I'm very happy to hear that your situation was resolved quickly and to your satisfaction. Thank you for choosing Woodhouse Hyundai, we look forward to seeing you again.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2015 Hyundai Accent

09/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Brand new location

Just got an oil change and had them look at my e-brake

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/13/2018 01:48 PM

Thank you for the 5 star review

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

JD

James D.

Omaha, NE

2018 Hyundai Santa Fe S

09/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Minor Interior Body Work

We had a minor stress crack on a plastic part that surrounds one of the air vents. The part was ordered. About three weeks later, the part was received and installed in less than an hour. The staff is always pleasant.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/13/2018 01:01 PM

Thank you for the 5 star review I will pass this along with the staff.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

RE

Ryan E.

Omaha, NE

2018 Hyundai Sonata

09/10/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good Service

Awesome service. Good staff! Definitely will always be back when getting my car service.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/10/2018 01:40 PM

Thank you Ryan for the 5 star review, we can't wait to see you again for service.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

Cliente verificado

Omaha, NE

2014 Hyundai Elantra

09/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Woodhouse does good!

Only thing I found wrong was that there was no on sight car wash. They have made
arrangements with a local gas station group to give the washes. However since I don't
purchase my gas from them, I feel as if I should not accept the "free" car wash from them.
It made the no difference the day I had my service as it was raining and I didn't expect a
car wash.

Recomendado

Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 09/10/2018 07:50 AM

Thank you for the 4 star review. I'm sorry that we don't have a car wash on sight, this is something we are working on.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007

Empleados con los que trabajó

JOSHUA D RIDPATH

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