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JOSHUA D RIDPATH

Woodhouse Hyundai Of Omaha
Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(832 reviews)
78

Reseñas de JOSHUA D RIDPATH

PB
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Paul B.
Papillion, NE
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service
Always very efficient and helpful. New facility is fantastic.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/26/2018 08:22 AM

Thank you for the 5 star survey. We have been told our new facility is nicer than those in Chicago and Denver.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
MS
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Mark S.
Omaha, NE
2011 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good job!
Friendly and thorough. Thank you
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/26/2018 08:23 AM

Thank you for the 5 star survey

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
LJ
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Lauren J.
Papillion, NE
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First oil change
I called to schedule my first complimentary oil change for my Elantra I am leasing and I talked to a very nice gentleman who set up an appointment for me. I was running errands that day so I dropped off my car earlier in the morning although my appointment wasn't until 1:30pm. I got a call about an hour and a half later saying my car was ready. They finished my oil change in a very timely manner and I also received a free car wash card. Overall I had a great experience, as I always do at Woodhouse. Thank you!
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/29/2018 06:15 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2005 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Better communicate necessities.
If something is a necessity, make it clear at the beginning. I understand I'm paying more for service from a dealership, but I'm not going to spend $1300 on air conditioning if I'm not informed that the pulley system failing will cause the car not to run. Having to take the car back for more service was an unnecessary waste of time and resources for the shop. Other than this one glaring failure of communication, service was excellent. Everyone I spoke with was highly professional and pleasant. The shuttle and courtesy car were both stellar.
No Recomendado
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/29/2018 05:04 AM

.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
JN
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Jeanne N.
Omaha, NE
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Josh and the others are polite and friendly.
The waiting area is comfortable.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/22/2018 06:53 AM

Thank you for the 5 star survey. Welcome to the Woodhouse Auto Family.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
SK
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Shane K.
Elkhorn, NE
2014 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Always great service and customer success
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/19/2018 01:19 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2015 Hyundai Accent
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/18/2018
cliente verificadoCliente Verificado
Categoría: Service
Usually do good maintenance
The lug nuts weren't tightened enough when I got a tires rotated last time, causing one wheel to make concerning sounds. But I pulled into the nearest Woodhouse dealership and they corrected it, they called Woodhouse Hyundai about it for me, and Woodhouse Hyundai gave me a free oil change.
Recomendado
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
KD
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Katherine D.
Omaha, NE
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice job
The new Hyundai woodhouse is amazing and the staff is very friendly.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/19/2018 03:13 PM

Thank for visiting our new location. The wait was worth it. Also thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
HN
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Heather N.
Bennington, NE
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great work
They did great work on my car
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/18/2018 05:40 AM

Thank you for choosing Woodhouse Hyundai. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Place is new and clean
I got great turnaround time and everything was taken care of quickly.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/17/2018 08:21 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
KS
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Kristin S.
Fremont, NE
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly customer service
I had my appointment at 4pm for my first oil change and inspection for my 2018 Hyundai Tucson. Jeremy helped me out and he had my car serviced and done within 30 minutes it was so nice. Considering I made the appointment that morning. Will definitely be using the Woodhouse hyaundi on 144 th and Giles again for my services
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/15/2018 08:49 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2015 Hyundai Accent
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/18/2018
cliente verificadoCliente Verificado
Categoría: Service
Usually do good maintenance
The lug nuts weren't tightened enough when I got a tires rotated last time, causing one wheel to make concerning sounds. But I pulled into the nearest Woodhouse dealership and they corrected it, they called Woodhouse Hyundai about it for me, and Woodhouse Hyundai gave me a free oil change.
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/13/2018
Tipo de Servicio: Maintenance
Categoría: Service
Usually do good maintenance
This time they didn't tighten the lug nuts enough after rotating my tires--one wheel was making sounds the next day. But they have done a good job on my previous maintenance visits so hopefully just a fluke.
No Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/15/2018 12:40 PM

I apologize for the sub standard repairs to your vehicle and the inconvenience of having to go to sister dealership to have the problem corrected. I have been trying to reach you by phone with no success. I would like to visit with you at your convenience. Please contact me when you get a chance.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
JN
gravatar
Jeanne N.
Omaha, NE
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly service.
Josh and the rest of the help are friendly. They also didn't make me feel rushed. Great coffee while you wait. Nice waiting area.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/12/2018 03:14 PM

Thank you for the 5 star survey. We appreciate the great comments. Welcome to the Woodhouse Auto Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people and the atmosphere
Great place! Always happy to stop in at Hyundai
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/12/2018 05:25 AM

Thank you for being part of the Woodhouse Auto Family. We appreciate the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
The service was great! Everything was explained to me so I understood and I was able to receive a loaner vehicle.
Recomendado
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/11/2018 06:05 AM

Thank you for the review.  I apologize for us not keeping you informed and you having to call in.  This is not how it should be.  I will visit with my team.  Thanks for coming in for service.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
SF
gravatar
Steve F.
Omaha, NE
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Work done on my Sonata
Explained in detail what my car needed repaired. Completed the work in a timely
Fashion.
Polite and cared about my concerns.

Go Woodhouse Hyundia of Omahs
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/10/2018 12:46 PM

Thank you for the 5 star survey and the great comment. Welcome to the Woodhouse Family.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Cliente verificado
Omaha, NE
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prople
Alignment machine is messed up
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/04/2018 03:22 PM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
KW
gravatar
Keri W.
Omaha, NE
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and Friendly Oil Change
I was very impressed at the speed of my oil change and the friendliness of the staff. The visit exceeded my expectations.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/04/2018 10:05 AM

Very happy to hear that your service visit went well. Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
ZS
gravatar
Zachery S.
Fremont, NE
2013 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/02/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Recall Service
Had a recall to get checked. They fixed it and also did an inspection of other parts of my car to let me know of upcoming maintenance needs. Excellent service and quick fixes. Only disappointing thing is that I had a check engine light that they could not even give me the error codes for unless I paid $150~ for a full check engine inspection. Wish they would have just worked with me and gave me the code back rather than going to Autozone (The code came back as something simple and reset itself the next day) but I get they are in business to do business. All around good dealership and friendly staff.
Recomendado
JOHN V P., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/02/2018 02:07 PM

Thank you for the 4 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 6026
john.piatt@woodhouse.com
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
SF
gravatar
Sabrina F.
Alton, IA
2017 Hyundai Ioniq Hybr
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Request from other dealership ignored
I took my vechicle in to have the blower motor replaced as had been identified at another authorized dealership nearer to where I live. The service was because the blower motor makes a “whirring” noise while operating. Wood house appears to avoided talking with my other dealership and instead recommend a cabin air filter replaced and clean leaves out of that area. The motor still “whirs.”
No Recomendado
Jeremy S., Service Manager de Woodhouse Hyundai Of Omaha respondió el 10/02/2018 05:43 AM

Thank you for the review, I would like to visit with you about the service.  I have left a message please call me back.

Jeremy Sullivan
Service Manager
Woodhouse Hyundai of Omaha
402-592-1007
Empleados con los que trabajó
JR
JOSHUA D RIDPATH
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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