Soluciones Empresariales
English Español
SureCritic / Concesionario Hyundai / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1026 reviews)
69

Reseñas de JAMES POWERS

Cliente verificado
Zephyrhills, FL
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First oil change
Great!!
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 07/31/2020 06:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
JW
gravatar
James W.
Land O Lakes, FL
2012 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Wesley Chapel Hyundai Service Department Very Professional
The whole Wesley Chapel Hyundai Service Department Staff are always very professional, very efficient and very friendly. Have had my 2012 Hyundai Tucson serviced at Wesley Chapel Hyundai since buying it new and they have always provided Great Service. Thank You.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 07/30/2020 11:42 AM

Thank you so much for the 5 Star Review James! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
RM
gravatar
Rebeca M.
Land O Lakes, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Atmosphere and Professionalism
I always ask forJames to help me when I schedule my appointment. He has always been very polite and efficient
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 07/25/2020 05:48 AM

Thank you so much for the 5 Star Review Rebeca! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Zephyrhills, FL
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5
5
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 07/23/2020 11:37 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
PL
gravatar
Paul L.
Zephyrhills, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best vehicle for the money
Always good service at the Wesley Chapel Dealership.
Recomendado
JOHN W C. de Hyundai of Wesley Chapel respondió el 07/20/2020 04:05 AM

Thank you so much for the 5 Star Review ! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó
JP
JAMES POWERS
MC
gravatar
Mechelle C.
Zephyrhills, FL
2018 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic Service
From inception of scheduling my service appointment to picking up my serviced vehicle the process could not have been more convenient, professional and easy
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 07/17/2020 12:36 PM

Thank you so much for the 5 Star Review Mechelle! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
KD
gravatar
Kenneth D.
Zephyrhills, FL
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Very good
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 07/17/2020 12:36 PM

Thank you so much for the 5 Star Review Kenneth! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Tampa, FL
2010 Hyundai Elantra
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Could be better
Improve tech services, waiting time, acknowledging when quality of service is absent or low, being courteous.
When you do regular service of car, do a good job so that the battery does not die out with acid leaking from it a few weeks after complete check of car

I'm gonna say No to recommend for now--I will change the review if things improve in future
No Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 07/14/2020 01:51 PM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
TG
gravatar
Travis G.
Tampa, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Great friendly staff. Speedy service.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/26/2020 06:44 AM

Thank you so much for the 5 Star Review Travis! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
JB
gravatar
Johanna B.
Land O Lakes, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt service
Prompt service
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/25/2020 05:36 AM

Thank you so much for the 5 Star Review Johanna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
JA
gravatar
Jeffrey A.
Zephyrhills, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service Rep
Service Rep, did an excellent job on arrival, follow up as the car was serviced and during checkout process. Personable & knowledgeable which made for s smooth process
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/24/2020 12:30 PM

Thank you so much for the 5 Star Review Jeffrey! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
GV
gravatar
Gary V.
Lutz, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Why go anywhere else?
Arrived a little ahead of my appointment time, but got right in. Good service with a great crew. My service writer, James was great.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/19/2020 06:19 AM

Thank you so much for the 5 Star Review Gary! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
SH
gravatar
Sandra H.
Zephyrhills, FL
2019 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Routine checkup
My vehicle is still pretty new and I just needed an oil change. I was warmly greeted by James Powers who made sure I received excellent customer service. My vehicle was returned in a timely fashion and that made my visit a pleasure.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/19/2020 06:21 AM

Thank you so much for the 5 Star Review Sandra! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
LA
gravatar
Lawrence A.
San Antonio, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai service always the best!
20 yrs of Hyundai, never disapointed.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/12/2020 07:15 AM

Thank you so much for the 5 Star Review Lawrence! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Valrico, FL
2017 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/02/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Sale of vehicle was a good experience -
Some of the reps in the service department are not professional and courteous. Others are seem to lack the knowledge or at least the desire to competently explain the details of the problems, repairs, and maintenance. If you don't get one of the good reps you are in for a stressful experience
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/03/2020 07:11 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
DT
gravatar
Darren T.
Minneola, FL
2012 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2020
cliente verificadoCliente Verificado
Categoría: Service
James
James, was great and and he indeed kept me in the loop as far as everything that was needed and going on with my vehicle and even helping me with the loaner car, when there were a few bumps he called enterprise himself to assure me me that i would have a loaner car! The concern was not direct towards James at all! it was direct for the part that wasn't fix when i came in last Jan which cause the engine to fail! So he made sure that everything was taken care of and i truly apologize, if this might had any negative impact on James! Because again he was great!!!
Recomendado
Empleados con los que trabajó
JP
JAMES POWERS
DT
gravatar
Darren T.
Minneola, FL
2012 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2020
cliente verificadoCliente Verificado
Categoría: Service
James
James, was great and and he indeed kept me in the loop as far as everything that was needed and going on with my vehicle and even helping me with the loaner car, when there were a few bumps he called enterprise himself to assure me me that i would have a loaner car! The concern was not direct towards James at all! it was direct for the part that wasn't fix when i came in last Jan which cause the engine to fail! So he made sure that everything was taken care of and i truly apologize, if this might had any negative impact on James! Because again he was great!!!
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/02/2020
Tipo de Servicio: Repair
Categoría: Service
James
James was great and making sure everything was finally taken care of, but the first few days was a rocky start
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/02/2020 11:14 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

JOHN W C. de Hyundai of Wesley Chapel respondió el 06/02/2020 12:01 PM

Thank you for taking the time to rescore. James and I really appreciate. It was our pleasure to help you and we look forward to helping you in the future. Sincerely, John Cate Hyundai Of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Lutz, FL
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Excellent service as well.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 06/02/2020 07:55 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Land O Lakes, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I got very quick service
I was in and out very quickly
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 05/30/2020 09:42 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
RC
gravatar
Robin C.
Tampa, FL
2018 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The visit went well. There was a glitch with the text response system, but that is how it is with technology.
Recomendado
PAIGE P. de Hyundai of Wesley Chapel respondió el 05/29/2020 07:04 AM

Thank you so much for the 5 Star Review Robin! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó
JP
JAMES POWERS
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.