Soluciones Empresariales
English Español
SureCritic / Concesionario Hyundai / Hyundai of Wesley Chapel / JAMES POWERS
JP

JAMES POWERS

Hyundai of Wesley Chapel
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1026 reviews)
69

Reseñas de JAMES POWERS

DU
gravatar
Diane U.
Wesley Chapel, FL
2007 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy to deal with
Never had any problems with Wesley Chapel Hyundai service since they opened. James is a good guy to deal with. It’s too bad JV is leaving Wesley Chapel to go to new port richey
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 11/08/2017 04:39 AM

Thank you. We appreciate your business.

Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233
tmorgan@yourautgiant.com
Empleados con los que trabajó
JP
JAMES POWERS
VC
gravatar
Vanessa C.
Land O Lakes, FL
2014 Hyundai Elantra
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Do Not Trust Them
Work wasn't completed in a timely manner, they felt the need to be spiteful because they were not getting paid commission for the services they were having to do because I am a family member to an employer at one of the dealerships therefore they put me at the last of the list and forced me to wait till closing.... for an oil change because they were angry. I am not an idiot and knew the entire time what was going on.
No Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 11/06/2017 06:21 AM

We apologize for the service you received during your last visit. Please call me at your convenience. Your customer satisfaction is very important to us. Thank you

 

Troy Morgan
Service Manager
Hyundai of Wesley Chapel
727-639-9724
tmorgan@yourautogiant.com

Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Tampa, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional and fast.
Just the usual oil change but professional and quick. Plus I could make appt.
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 11/06/2017 06:43 AM

We appreciate your business. Thank you

Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233
tmorgan@yourautgiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Land O Lakes, FL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/03/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service, but getting slower
Good staff, nice facility, but starting to become very busy all the time.
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 11/03/2017 01:42 PM

Thank you. We appreciate your business and look to see you in the future. Please call me if you have any questions.

Troy Morgan
Service Manager
Hyundai of Wesley Chapel
727-639-9724
tmorgan@yourautgiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Land O Lakes, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly service
Always helpful, friendly staff.
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 11/03/2017 01:45 PM

Thank you. We appreciate your business and look to see you in the future. Please call me if you have any questions.

Troy Morgan
Service Manager
Hyundai of Wesley Chapel
813-995-6233
tmorgan@yourautgiant.com
Empleados con los que trabajó
JP
JAMES POWERS
GP
gravatar
Garnet P.
Wesley Chapel, FL
2015 Hyundai Elantra Gt
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2017
cliente verificadoCliente Verificado
Categoría: Service
The Service adviser James did a really great job
The Service adviser James did a really great job
Recomendado
Empleados con los que trabajó
JP
JAMES POWERS
GP
gravatar
Garnet P.
Wesley Chapel, FL
2015 Hyundai Elantra Gt
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2017
cliente verificadoCliente Verificado
Categoría: Service
The Service adviser James did a really great job
The Service adviser James did a really great job
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/01/2017
Tipo de Servicio: Repair
Categoría: Service
Better than last time service but just ok...
same as written
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 11/02/2017 06:42 AM

Thank you for your response and we appreciate your business Garnet :) I am happy to hear the experience improved for you. We will work on adding some of the items you touched on to improve our experience. This survey is a direct reflection of James, if you were happy with his service please re score him a 5 star. Thank you for the feedback.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
VL
gravatar
Vivian L.
Tampa, FL
2013 Hyundai Elantra Gt
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer satisfaction oriented
I trust that they will do a throrough job and do what it takes for me to be completely satisfy.
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/31/2017 01:28 PM

Thank you for your response and we appreciate your business Vivian :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
JS
gravatar
Julie S.
Wesley Chapel, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Engine recall
Best dealer to take your Sonata for the engine recall. Well organized and the get you in and out
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/30/2017 05:35 AM

Thank you for your response and we appreciate your business Julie :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
OD
gravatar
Orlando D.
Tampa, FL
2011 Hyundai Sonata
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Change of oil
are always late for oil change even with an appointment. not reliable
No Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/30/2017 05:43 AM

Thank you for your response and we appreciate your business Orlando. I apologize about the issues for the wait time, we are trying to correct that by adding staff to accomodate our growth. I have notated your account with a compliemtary oil change and tank of gas for the troubles again, we know your time is valuable and we will make adjustments to improve for the future. Thank you for the feedback and we hope to do better by you next visit.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/30/2017 05:44 AM

This survey is a direct reflection of James, if you were happy with his service please rescore him a 5 star.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
SY
gravatar
Sean Y.
Wesley Chapel, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The enployees
Service department is awesome!
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/27/2017 01:18 PM

Thank you for your response and we appreciate your business Sean :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
PR
gravatar
Peggy R.
Valrico, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Clean, efficient, professional
Outstanding service
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/26/2017 12:42 PM

Thank you for your response and we appreciate your business Peggy :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
DC
gravatar
Dennis C.
Tampa, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Standard Service
Everything went as planned and I was back on the road in less than an hour.
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/26/2017 10:39 AM

Thank you for your response and we appreciate your business Dennis :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
RL
gravatar
Richard L.
Wesley Chapel, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Work was done in a timely manner
Good service brings back customers
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/25/2017 01:38 PM

Thank you for your response and we appreciate your business Richard :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
RH
gravatar
Rita H.
Zephyrhills, FL
2012 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Staff very helpful
Staff very knowledgeable, effiecent, and pleasant to do business with. Nice lobby.
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/25/2017 05:20 AM

Thank you for your response and we appreciate your business Rita :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
KD
gravatar
Kendall D.
Tampa, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
15 k service
Efficient
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/24/2017 11:08 AM

Thank you for your response and we appreciate your business Kendall :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Buffalo Grove, IL
2016 Hyundai Tucson
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
10/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
No communication
Disappointed.
No Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/20/2017 05:38 AM

Thank you for your response and we appreciate your business. I apologize about the lack of communication regarding the long wait time you experienced. I have communicated your frustrations to the staff so we can improve for the future. For the inconvenience I have notated your account with a complimentary synthetic oil change for a future visit. We hope to do better by you next visit.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
SB
gravatar
Susan B.
Tampa, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Honest and Reliable
Great Customer Service. James values his customers.
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/18/2017 05:38 AM

Thank you for your response and we appreciate your business Susan :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
CB
gravatar
Conrad B.
Land O Lakes, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service, communication, and price
exxcellent
Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/17/2017 05:14 AM

Thank you for your response and we appreciate your business Conrad :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
KL
gravatar
Katy L.
Wesley Chapel, FL
2007 Hyundai Entourage
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Bad service
They don't see to care about you
No Recomendado
Troy M., Service Manager de Hyundai of Wesley Chapel respondió el 10/16/2017 02:07 PM

Thank you for your response and we appreciate your business Katy. I apologize about the long wait times you experienced during your visit and we are trying to add more staff to accommodate the growth. James did take care of the bill for you for the long wait time and I have notated your account with complimentary oil change and free tank of gas to use in the future. We hope to see you again and with better results I do appreciate the feedback it only helps us improve.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Empleados con los que trabajó
JP
JAMES POWERS
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.