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JAMES POWERS

Hyundai of Wesley Chapel
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1026 reviews)
69

Reseñas de JAMES POWERS

CH
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Cynthia H.
Ridge Manor, FL
2018 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
??
??
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 07/09/2018 03:19 AM

Thank you for your response, Cynthia! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
JS
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Jay S.
Wesley Chapel, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always great service
James is a great advisor. Always listen to what he tells me.
Sandi Spielvogel
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 07/09/2018 03:31 AM

Thank you for your response, Sandi! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
LS
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Lori S.
Lutz, FL
2013 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service and Friendly Staff
I have taken my 2013 Hyundai Accent to Wesley Chapel Hyundai Service since I purchased the vehicle, and I've never been disappointed. The staff are always friendly and supportive. The waiting area is comfortable, and it's nice to have free wi-fi access while waiting. Thank you for providing excellent service to your customers!
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 07/05/2018 10:34 AM

Thank you for your response, Lori! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
VP
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Victor P.
Land O Lakes, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Second repair same equipment
This is not a dealer discrepancy but a manufacturer default. The dealer did a very good job but I had to pay because the warranty had just expired. I only get about 2.5 years between failures.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/29/2018 10:44 AM

Thank you for your response, Victor! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
TP
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Tia P.
Lutz, FL
2008 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
I've been coming to this dealership for over 10 years and have had consistently good service. The wait is never too long and they offer complimentary coffee and popcorn while you wait. Advisors are always friendly and professional.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/29/2018 09:24 AM

Thank you for your response, Tia! We appreciate your business and feedback :) awesome to hear thanks so much!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
DA
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Donald A.
Lutz, FL
2011 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Don Allen
The service staff is efficient and pleasant and the waiting area is comfortable. The service is timely and I am kept appraised of what needs to be done
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/28/2018 12:42 PM

Thank you for your response, Donald! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
RH
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Robert H.
Tampa, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service and Quality Work
Great Service and Quality Work
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/27/2018 04:20 AM

Thank you for your response, Robert! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
CR
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Curtis R.
San Antonio, FL
2017 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Wash and vacuum all serviced cars.
Oil change, tire rotation and installation of Hood deflector was good. Time required was good. Waiting area is good too. Reps are good. Tech returned my car dirty. I asked why it was not washed and vacuumed and he said it was because I did not ask. This made me feel uncomfortable because I saw several cars ahead of mine returned with a fresh car wash. If this is the practice it should be posted in plain view or reps should ask customers if they want the service. It was a standard practice at the previous dealership I went to. Next time I will ask.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/22/2018 03:16 AM

Thank you for your response, Curtis! We appreciate your business and feedback :) We do wash vehicles complimentary on request but we should have offered that to you as well. Please stop by and we can take care of it for you!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
JP
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Joan P.
Wesley Chapel, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
?
Awesome service as always :)
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/21/2018 09:57 AM

Thank you for your response, Joan! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
JZ
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Jodi Z.
Wesley Chapel, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
As always the service was provided quickly, the staff at the counter were courteous, helpful and efficient!
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/20/2018 01:30 PM

Thank you for your response, Jodi! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Land O Lakes, FL
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wait time was exactly as promised.
I don't have time to waste in my day, so when I ask how long the wait will be, it is important that I am not lied to. If it is going to be long, I would leave and return later. I was told a window of time, and the repairs fell within that window, and everything was done right.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/20/2018 10:09 AM

Thank you for your response! We appreciate your business and feedback :) wonderful to hear thanks so much!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Land O Lakes, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick oil change
Easy.went online to make appt.
Arrived on time
Work done quickly
Nice waiting room
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/19/2018 10:39 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Lutz, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I’ll come back
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/19/2018 03:34 AM

Thank you for your response! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
JR
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Johnny R.
Brandon, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
I always try to take my car to the dealer for service. Friendly staff.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/14/2018 10:34 AM

Thank you for your response, Johnny! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Tampa, FL
2016 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Rocky Start
Even though the start of my service appointment had a rocky start it was handled in a timely fashion and with excellent service.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/13/2018 03:12 AM

Thank you for your response! We appreciate your business and feedback :) thank you for the feedback and I am sorry that happened to you. We will look into the process and see what we can do to improve it.



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
BN
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Baileigh N.
Wesley Chapel, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Survey
It was quick and efficient
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/09/2018 07:39 AM

Thank you for your response, Baileigh! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
AR
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Albert R.
Tampa, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
James Powers was cordeal, courteous and competent
I was very impressed with the service. James Powers was a pleasure to work with.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/08/2018 11:33 AM

Thank you for your response, Albert! We appreciate your business and feedback :) happy to hear James was great with you!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
WS
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William S.
Wesley Chapel, FL
2016 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Keep driver’s seat in same position as it is at drop off.
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/07/2018 02:12 PM

Thank you for your response, William! We appreciate your business and feedback :) I apologize for the seat setting issue, I will relay that to the team moving forward!



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
JO
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Janda O.
Tampa, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service dept.
Friendly and courteous employess eager to please
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/07/2018 12:12 PM

Thank you for your response, Janda! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Cliente verificado
Land O Lakes, FL
2013 Hyundai Elantra Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Took my son’s car in for oil change and overall service. Have had an issue with the left tail lights as well. Service took a little bit of time at 8AM but to have everything completed it was expected. Car sitting ready for 25 minutes before being called was a bit frustrating as James was WAY behind (maybe get the guy some additional help, Hyundai! He was all over the place). All service was completed and tail light issue resolved as bulb, fuse, housing and wiring was shot. Walked away with $0 due and everything purring like a kitten and working perfectly. Thanks Hyundai!
Recomendado
Jon Vincent N., Service Manager de Hyundai of Wesley Chapel respondió el 06/07/2018 10:41 AM

Thank you for your response, John! We appreciate your business and feedback :)



J.V. Nicolas
Assistant Service Manager
(727)-753-7908
jnicolas@hyundaigiant.com
Empleados con los que trabajó
JP
JAMES POWERS
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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