JAMES POWERS

Thank you for your response, Jay! We appreciate your business and feedback :) hope all is well! Happy to hear James takes great care of you.

Thank you for your response, Joseph! We appreciate your business and feedback :)

Thank you for your response, Maxine! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Barbara! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Gilles! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Mistie! We appreciate your business and feedback :)

Thank you for your response, Luz! We appreciate your business and feedback :)

Thank you for your response, Eileen! We appreciate your business and feedback :)

Thank you for your response, Paul! We appreciate your business and feedback :) We totally apologize that you are still having issues. Please bring it back in to us so we may remedy it once and for all. We will provide you with a rental vehicle or loaner vehicle so you have alternate transportation while we diagnose the vehicle. Also, I will have the team gas up your vehicle for the inconvenience of coming back. Please let me know when you would like to come back in and I can coordinate with James. I hope James was great to you otherwise and provided you with 5 star service, this survey does reflect him personally. Please let me know when you would like to come by and our apologies again for any trouble it caused.

Thank you for your response, Mohan! We appreciate your business and feedback :)

Thank you for your response, Colandra! We appreciate your business and feedback :) I apologize about the issue you continue to have regarding the noise. Have we ever performed a ride along with you to try and confirm the noise while you're driving the vehicle with one of our technicians? We can try and duplicate the noise together so you can pin point the noise when it happens. Let me know and we can place you in a rental vehicle at no charge while we check it out for you. This survey does reflect Jay directly and if he was great please rescore him a 5 star for his portion he would appreciate that. I can send you the rescore email for him. Please let us know if you would like to come in for the ride along and see if we can replicate the noise together and go from there. Please feel free to reach out to me if I can assist you further.

Thank you for your rescore!

Thank you for your response! We appreciate your business and feedback :) I apologize about the missed burnt out tail light bulb and for the issue, we can take care of the bulb for you at no cost, we should have caught it or recommended it to you while you were in. I don't see the correlation with the no start concern, however, we can definitely check that out for you at no cost. This survey does reflect James personally and I hope he provided you with 5 star service. Please let me know if there is anything else we can do to assist you and let us know when you would like to come in to address the no start concern and the bulb we missed during the inspection.

Thank you for your response, Stephen! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Olga! We appreciate your business and feedback :)