JOEY PEARRING

Christopher F.

Ontario, CA

2016 Hyundai Sonata

09/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service!

Javer Esquivel gave us excellent service. He worked quickly to resolve a warranty issue and explain the process of handling the service.

Recomendado

Empleados con los que trabajó

Virginia W.

Whittier, CA

2013 Hyundai Sonata

08/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

My car runs beautifully again thanks to Javier and the team working at this service department. Any time I have a problem Javier and the team identify the issue and resolve quickly and reasonably priced. I take my car nowhere else!!!

Recomendado

Empleados con los que trabajó

Cliente verificado

La Habra, CA

2013 Hyundai Equus

08/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

starting to have doubts

I am starting to have doubts about the quality of the 2013 Equuss I purchased new. Parts are failing at 35K miles which I feel shouldn't be failing. That said, not the service departments fault. I doubt I will buy another Hyundai product.

Recomendado

Empleados con los que trabajó

Geza B.

Hacienda Heights, CA

2002 Hyundai Elantra

08/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Convenience

Very convenient

Recomendado

Empleados con los que trabajó

Cliente verificado

Chino Hills, CA

2011 Hyundai Elantra

08/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Almost perfect

Services are excellent...except they couldn't give me a loaner car to use since I keep coming back for the same problems.

Recomendado

Empleados con los que trabajó

Cliente verificado

West Covina, CA

2013 Hyundai Elantra

08/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

For the most part the customer service is great.

Recomendado

Empleados con los que trabajó

2015 Hyundai Sonata Hybrid

Alex O.

Whittier, CA

07/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very satisfied

Thanks guys!!

Recomendado

Empleados con los que trabajó

TINO LOZANO

Tomas L.

Hacienda Heights, CA

2015 Hyundai Sonata

07/26/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good.

Very professional and good service.

Recomendado

Empleados con los que trabajó

Alfredo M.

Los Angeles, CA

2015 Hyundai Tucson

07/25/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The customer service was excellent

The customer service was fantastic when I told them that I was going to go to the mall they actually asked me if I wanted a ride I didn't know that was about 25 minutes away walking the service was fast and effective he called to let me know before it was done unlike the other location I used to go to where they would actually forget to call me

Recomendado

Empleados con los que trabajó

2013 Hyundai Sonata Hybrid

Roy L.

Temple City, CA

07/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Jay is great!

Jay is a great example of what wonderful customer service looks like. He went above and beyond to ensure my questions were answered, and was extremely helpful in helping me resolve some issues we had regarding my warranty. He is very communicative and transparent with the repairs and I am extremely satisfied with the level of service he provided. Will definitely recommend!

Recomendado

Empleados con los que trabajó

Charles L.

Chino Hills, CA

2015 Hyundai Genesis

07/17/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Maintenance

Short waiting and the job was done on time with timely notification about the progress. Perfect!

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 07/19/2019 04:34 PM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

Empleados con los que trabajó

Howard C.

Santa Ana, CA

2017 Hyundai Tucson

07/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer service

When I come into Puente Hills Hyundai, I know that I have no worries. From the free shuttle service that they offer, to the professional service that they show to the customer, I know that I am in good hands. When I go in, i always look for Jae Lee. Mr. Jae Lee is always happy to help out with whatever questions that I may have about the maintenance that I am receiving on both cars. He is very helpful and a great employee.

Recomendado

Empleados con los que trabajó

Karen S.

Whittier, CA

2017 Hyundai Tucson

07/15/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service vs Sales

Ao happy with service dept but sale staff waisted my time and they were rude.

No Recomendado

Empleados con los que trabajó

Christine B.

Whittier, CA

2016 Hyundai Elantra Gt

07/09/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Everyone is so nice!!

Service was great! Javier and Joey are the best!

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 07/18/2019 01:54 PM

Thank you for taking the time to fill out our survey.

We also appreciate 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

Empleados con los que trabajó

Cliente verificado

Whittier, CA

2014 Hyundai Elantra

07/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Awesome

Always great service

Recomendado

Empleados con los que trabajó

John B.

La Mirada, CA

2015 Hyundai Genesis

07/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Best customer service!

I had a tire wear out but instead of just running thin it tore off into a rope unraveling the tire down to the belt. The rubber rope whipped around the back end and caused some expensive damage. Jae Lee, my service advisor, talked my extended warranty into paying for the work and my rental saving me about $1,500. Thanks to Jae who once again came through for me. Great communication and on time delivery.

Recomendado

Empleados con los que trabajó

Ruben R.

La Puente, CA

2012 Hyundai Sonata

06/25/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Took my 2012 Sonata for an engine replacement under a recall and Tino from service provided excellent service. I was given a loaner vehicle until my car was repaired. Thanks Tino!

Recomendado

Empleados con los que trabajó

TINO LOZANO

Cliente verificado

Delano, CA

2017 Hyundai Elantra

06/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Straightforward and Fast

I decided to go to this location since I am new to the area. I was assigned to have Jae Lee. I hate being in auto service centers so him being straightforward and quick makes it a whole lot better. What I like is that he is very friendly while doing this. Definitely coming back.

Recomendado

Empleados con los que trabajó

Cliente verificado

Baldwin Park, CA

2018 Hyundai Kona

06/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Need to be more informed.

Took awhile, should of called me to tell me the car was being repaired, instead I kept calling.

Recomendado

SEAN K., Service Director de Puente Hills Hyundai respondió el 06/21/2019 08:01 AM

It’s unfortunate the service did not meet your expectations. Please call me directly if I can help you in the future.
We also appreciate your feedback and look forward to making your experience with us to be much better, improved one next time.

Sean Kim
Service Manager
626-581-5353
seank@phhyundai.com

Empleados con los que trabajó