JP

JOEY PEARRING

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(96 reviews)
80

ML
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MICHAEL L.
San Francisco, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fantastic customer service
I have been coming here for many years and the service never disappoints. They work with you and try to accommodate your needs to the best of their ability which makes all of the difference in choosing to come to the dealership vs an outside independent shop. I cannot be happier with their service, integrity, professionalism, and quality of work. Thanks guys!
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 12/09/2014 11:02 AM


Hi Michael
thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

Cliente verificado
Hacienda Heights, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy customer
All of the employees at Puente Hills Hyundai concern themselves with the happiness of the customers
Recomendado
Empleados con los que trabajó

JM
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JASON M.
Yorba Linda, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thanks for everything
I took my car to Puente Hills Hyundai for a couple of items. They took the time to properly diagnose my concerns and make the repairs.
The car works Great !
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 10/14/2014 04:25 PM


Hi Jason
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

RK
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RICHARD K.
Yorba Linda, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service
We are very satisfied with your service. Mr.Kyle Cho is very understanding, knowledgeable and kind.This is my second leased Sonata from P.H.Hyundai
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 09/19/2014 11:05 AM

Hi Richard
Thank you for taking the time to write your review.
We appreciate your business and your detailed feedback

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

AG
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ANTHONY G.
Rowland Heights, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/02/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Matt and his father in-law from the service department are the only honest/genuine people on the floor.
After purchasing/leasing a brand new 2013 Genesis, it turned out to be a lemon under the California lemon law. While going through the purchase process, I was treated like a "friend". As soon as the vehicle was brought in because of the issue that made it a lemon, I began getting treated like a mishap. If it wasn't for Matt in service, I probably would have consulted a lawyer to find out my rights as a consumer. I was sold a lemon, and was treated as though it was my fault.
No Recomendado
Empleados con los que trabajó

JR
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JESUS R.
West Covina, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Thank you for providing the high level of service that you do!
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 06/13/2014 08:38 AM

Hi Jesus
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

PR
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PHILIP R.
Chino, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/01/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Puente Hills Hyundai service rep
Service rep. Larry Rusk is outstanding. He is why I will continue to do my service there!
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 06/02/2014 03:27 PM

Hi Philip
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

RV
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RICARDO V.
Walnut, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Representative
I was very satisfied and pleased with the Service I received. The cost was high but Javier- Customer Service did everything he could with discounts and coupons to bring my cost down. He went a little beyond and that was much appreciated. I also have had excellent service and assistance with Javier (different person) in the Parts Department/Cashier, he is very helpful and goes out of his way to assist you. Great Employees...
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 04/29/2014 09:15 AM

Hi Ricardo
Thank you for taking the time to write your review.
We appreciate your business and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

CA
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CARL A.
Brea, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Clear communication, excellent service.
They explained everything clearly, performed all the work discussed, kept me informed, delivered on time, and the improvement in the ride and performance of my car was better than I had expected. Larry described the work extremely well. And the mechanics really did a great job.
Recomendado
Levit P., Service Director de Puente Hills Hyundai respondió el 04/08/2014 02:25 PM

Hi Carl
thank you for taking the time to write your review.
We appreciate your bussines and your detailed feed back.

Levit Perez
Puente Hills Hyundai
17621 Gale Avenue
City of Industry, Ca 91748
626-581-5300 x.1104
Empleados con los que trabajó

JU
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JAMILA U.
Fullerton, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Courtesy and Professional
Every time I take my vehicle into PH Hyundai, Matt takes excellent care of my car.
Recomendado
Empleados con los que trabajó

CF
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/30/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people
All around great place to have service done.
Great service dept personal
Great body shop.
Recomendado
Empleados con los que trabajó

EH
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ERIN H.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer service
Best car customer service I have recieved on any car I have owned. They complete service as promised or faster and always call me to give me an update (if needed) or when the car is complete. REally appreciate their promise to do it right the first time.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 10:09 AM

Thank you for your feedback Erin H. Our #1 priority is to make every customer comfortable while they purchase or wait for their vehicle being serviced. Also we offer FREE Car Washes every Saturday from 9-2p to all Puente Hills Hyundai customers. We look forward to serving your automotive needs. ~ Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó

DS
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DANIEL S.
Rowland Heights, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good Services
The guys do there best to help you out.
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 11/19/2013 09:58 AM

Thank you Daniel. We appreciate your feedback and look forward to making your experience with us a great one everytime you visit. ~Puente Hills Hyundai Team

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó

JL
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JOSEPH L.
Hacienda Heights, CA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/27/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
All talk
The Service Techs are all talk. They act all nice and sweet talk everyone. However , they really don't do all they promise. I don't care for all that. I just want good service and promptness.
No Recomendado
Brian B., Service Director de Puente Hills Hyundai respondió el 09/03/2013 02:05 PM

Not sure why this customer is unhappy. Simply came in for a recall. We performed the recall and customer retrieved his vehicle. Would like to understand why he is not happy.

Empleados con los que trabajó

TF
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TERRY F.
Yorba Linda, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Javier my Service writer is great and friendly!
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 10:52 AM

Hello Terry, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó

CA
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CAROLYN A.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/07/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Very Helpful
Recomendado
Kristen L., BDC Department de Puente Hills Hyundai respondió el 12/23/2013 11:11 AM

Hello Carolyn, Thank you for your review. We appreciate your business and look forward to serving your automotive needs.

Kristen Liggins
Business Development Manager
626-581-5300 x.1106
Empleados con los que trabajó

FB
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FRANK B.
Chino Hills, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service
Excellent Service
Recomendado
Empleados con los que trabajó

JC
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JANICE C.
Sierra Madre, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
everyones attention to details, curtious, knowledgeable and efficient
a great expierience
Recomendado
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.