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SureCritic / Mantenimiento de automóviles / B&B Auto Repair / Jon Oeller
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Jon Oeller

Service Advisor
B&B Auto Repair
Jon is a great addition to the team. He handles all of his customers with care. When he is not at work he can be caught sky diving. He is currently training to gets his license.
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(62 reviews)
89

Reseñas de Jon Oeller

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Matthew B.
Bremerton, WA
2010 Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2024
cliente verificadoCliente Verificado
10
B&B Does it Right
I don't know cars, but I got the best advice about them from an old friend in Florida: "You know what the most expensive repair is? The wrong one." I trust B&B to give me the best value for my money, not some bargain bin repair that may or may not be what I need, and costs more in the long run.
The Team de B&B Auto Repair respondió el 04/01/2024 09:15 AM

Hey Matthew! ? We love to hear that you trust us to provide the best value for your money. Your friend's wisdom definitely rings true – the wrong repair can be a costly mistake! We're here to ensure that you always receive accurate advice and top-notch service. Thank you for trusting us with your 2010 Toyota Prius care needs. See you Thursday!

Empleados con los que trabajó
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Mieke Anderson
Admin and future Owner
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Jon Oeller
Service Advisor
ZC
Zach C.
Port Orchard, WA
2011 Freightliner Sprinter 3500
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/29/2024
cliente verificadoCliente Verificado
0
Towed home
Paid 4800$ to fix a no start, I drove home (hard start) next morning didn’t start.
Took back to shop charged 600$ for inspection was told injectors and they were 770 a piece so 6000$ to maybe fix? on line Bosch injectors 236$ a piece. I own a small business in the area and will never recommend your shop. I had to tow my vehicle home
The Team de B&B Auto Repair respondió el 04/09/2024 04:48 PM

Hello Zach! ? We're sorry to hear about your experience with us. We take your feedback seriously and appreciate you bringing this to our attention. We understand the frustration and inconvenience this has caused you. We strive to provide the best service to our customers and regret that we fell short in this instance. We'd like to make things right for you, so please feel free to reach out to us directly to discuss the situation further. Thank you for your understanding.

Empleados con los que trabajó
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Jon Oeller
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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