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Jon Oeller

Service Advisor
Jon is a great addition to the team. He handles all of his customers with care. When he is not at work he can be caught sky diving. He is currently training to gets his license.
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(72 reviews)
85

TF
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2025
cliente verificadoCliente Verificado
10
Exceptional Service at B&B Automotive: My New Go-To for Vehicle Repairs!
I recently needed to diagnose the engine lights on my 2005 Tundra and decided to look for local automotive repair services. After reading several positive reviews about B&B, particularly regarding their honesty in service recommendations and quality of work, I decided to give them a try. I was thoroughly impressed! The service advisor was not only friendly but also very knowledgeable, and the work was completed promptly. From now on, B&B will be my go-to place for all my vehicle servicing needs!
The Team de B&B Auto Repair respondió el 02/25/2025 09:36 AM

We're pleased to hear about your experience with us! 🚗✨ It sounds like our service advisor was working their charm—are they secretly a car whisperer? We're glad we could help with your Tundra and that you found our honesty refreshing. We take pride in keeping your vehicles running smoothly and look forward to being your go-to pit stop for all things automotive! Don't hesitate to drop by whenever you need a check-up or just want to chat about cars (we could talk about them all day!). 😊

Empleados con los que trabajó

HW
Helsa W.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2025
cliente verificadoCliente Verificado
10
Excellent service
I brought my Toyota 4Runner in for regular maintenance and service.
John and Lena provided first rate customer service and communication each step of the way.
They provided a reliable loaner car for overnight and made sure the tank was full, they really look out for their customers!
The Team de B&B Auto Repair respondió el 02/24/2025 09:36 AM

We appreciate your wonderful feedback! It's always nice to know that our team, John and Lena, are hitting the mark with customer service – we like to think of them as the dynamic duo of auto repair! 🚗✨ And yes, we believe a full tank is just as crucial as top-notch service, especially when you’re on a quest for adventure in your trusty 4Runner. We're here to keep you on track and ready to roll anytime! If you have any other vehicle adventures ahead, we'll be ready for the ride! 😊

Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2025
cliente verificadoCliente Verificado
10
Pre-purchase High Top Van Vehicle Inspection
I live in Vancouver, Washington but was interested in purchasing a van in the area. I was able to schedule an appointment with them for an inspection prior to traveling up North. They got the van in the next day and provided a thorough inspection saving me thousands of dollars and discouraging the purchase of the van. Loved their honesty and integrity. It was worth the money for the peace of mind.
The Team de B&B Auto Repair respondió el 02/09/2025 09:37 AM

We're so glad you found our inspection service helpful! 🚐✨ Nothing beats that peace of mind, especially when it comes to dodging a lemon on wheels. We try to make sure our honesty shines brighter than the sun on a clear day! ☀️ Wishing you happy travels and safe driving in your next adventure!

Empleados con los que trabajó

PM
Paul M.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2025
cliente verificadoCliente Verificado
10
Quick and Reliable
They got my vehicle in for an appointment quickly and kept me updated. They have an easy to use electronic approval system for work that needs to be completed and estimated costs.
The Team de B&B Auto Repair respondió el 01/24/2025 09:35 AM

We're glad to hear your vehicle got the VIP treatment it deserves! 🚗✨ Keeping you updated is our secret sauce—kind of like the icing on a cake, but for car repairs. And we’re delighted that you found our electronic approval system as easy as a Sunday drive. If only car repairs came with a scenic route! Here’s to smooth roads ahead! 🌟

Empleados con los que trabajó

MG
Mel G.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2025
cliente verificadoCliente Verificado
10
Great people to work with
Communication with Lena was excellent!!
John was very helpful and explained what their awesome mechanics found out about my 22 year old car and did their absolutely best that they could do for me.
They also came in below the estimate. I will definitely be a return customer.
The Team de B&B Auto Repair respondió el 01/19/2025 09:36 AM

Wow, a 22-year-old car and it sounds like it’s still cruising like a champ! ?? We're glad to hear Lena and John worked their magic and kept you in the loop. Our mechanics may not be able to turn back time, but they can certainly give your ride a second wind! ? It’s always nice to hear when we can come in under budget too—saving money while keeping your car running is a win-win! Looking forward to helping keep your classic beauty on the road. Take care!


AH
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Angela H.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2025
10
I am so relieved!
Safety First, front door locks are now working appropriately; however, quite expensive. Appreciated I got a rental car from them. Excellent service !
The Team de B&B Auto Repair respondió el 01/18/2025 09:36 AM

We're glad to hear that your front door locks are now working as they should! ? Safety certainly comes first around here, and we're happy we could provide you with a rental car during the process. As for the cost, we always strive to deliver top-notch service that’s worth every penny! If you have any other auto concerns, don’t hesitate to reach out. ?✨

Empleados con los que trabajó

DZ
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Dana z.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2025
cliente verificadoCliente Verificado
10
Excellent service!
Excellent service as always. great communication.
The Team de B&B Auto Repair respondió el 01/08/2025 09:35 AM

We really appreciate you taking the time to share your experience! ? Excellent service and great communication are like the peanut butter and jelly of auto repair—essential and delightful! We look forward to keeping your vehicle in tip-top shape. ??

Empleados con los que trabajó

LC
Leslie C.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2024
cliente verificadoCliente Verificado
10
Owner of vehicle
Great service as always. The keep my 2001 Tahoe running like new
The Team de B&B Auto Repair respondió el 12/20/2024 09:38 AM

We're glad to hear that your 2001 Tahoe is feeling like a superstar! ? Keeping those classic wheels running smoothly is what we love to do. Your trust in our service means a lot, and we appreciate you taking the time to share your experience. Here’s to many more miles of happy driving! ??

Empleados con los que trabajó

JC
John C.
Kelso, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2024
cliente verificadoCliente Verificado
10
Great service
My car’s battery died while I was about two hours from home. B&B was the only local shop that allowed my car to be towed in. John and his team quickly diagnosed and fixed the problem. Price was reasonable too. Great shop!
The Team de B&B Auto Repair respondió el 11/20/2024 09:35 AM

We're glad to hear we could help rescue your ride from a battery meltdown at just the right time! ?? It’s always a relief to get back on the road, especially after an unplanned detour. Our team works hard to make those fixes speedy and, if we may say so, a bit heroic! Thanks for choosing us to save the day – we promise to keep our capes handy for any future superhero needs. ?‍♂️

Empleados con los que trabajó

MM
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Margaret M.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2024
cliente verificadoCliente Verificado
10
Timely analysis and repair, again!
Can't say enough about the courtesy, expert service, and timely estimates of how long a job will take. I've been taking my 2002 Chevy Malibu to B&B for years, and have recommended them to many friends and acquaintances many times. By
The Team de B&B Auto Repair respondió el 11/11/2024 08:36 AM

We're over the moon to hear that our team has been keeping your 2002 Chevy Malibu running like a top! ? It’s always a pleasure to serve a loyal customer who knows the ins and outs of their vehicle. Your knack for recommending us to friends and acquaintances definitely earns you the title of Most Valuable Customer! ? If there’s ever anything more we can help with down the road, just give us a shout!


AB
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Adam B.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2024
cliente verificadoCliente Verificado
10
Always helpful with Commercial Vehicles
We take our company trucks (mostly chassis cab + 1 van) to B&B for maintenance and repair. Always get timely service with very few headaches
The Team de B&B Auto Repair respondió el 11/08/2024 10:10 AM

We really appreciate you letting us take care of your company trucks—those chassis cabs must have some stories! ? It's great to hear that our timely service and smooth operations keep those headache levels down. You must be doing something right by bringing them our way! ? If those trucks ever need any more TLC, you know where to find us!

Empleados con los que trabajó

JP
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Joe P.
Allyn, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/07/2024
cliente verificadoCliente Verificado
8
Review
No comments
The Team de B&B Auto Repair respondió el 11/07/2024 03:46 PM

Thanks for taking the time to leave us a review! ? We appreciate the support, even if the comments were a bit on the shy side. If you ever want to share your thoughts—or even your car's latest gossip—we're all ears! Safe travels out there! ?✨

Empleados con los que trabajó

Cliente verificado
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2024
cliente verificadoCliente Verificado
10
Trusted since 1990.
I've been a customer of B&B since about 1990. They've always been fair, good and trustworthy. They are the only company that I don't mind 'donating' my money too since they've kept my cars in top condition and running properly.
The Team de B&B Auto Repair respondió el 11/07/2024 11:25 AM

We're glad to hear that you've been part of the B&B family since the '90s! ? It sounds like you've developed quite the bond with your cars—and with us. We're honored to be the mechanics that keep your automotive companions in tip-top shape. It’s not every day you find a customer who enjoys “donating” their money! Just remember, we promise to put those donations to good use! ?? Cheers to many more worry-free miles ahead!


KS
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Karen S.
Poulsbo, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2024
cliente verificadoCliente Verificado
10
First oil change on a new RV.
Excellent experience.
The Team de B&B Auto Repair respondió el 11/02/2024 09:35 AM

We're excited to hear you had an excellent experience! ?? At B&B Auto Repair, we strive to give our customers a ride smoother than your favorite playlist. If you're feeling as happy as a car with a full tank, then we've accomplished our mission! Come back anytime; we love keeping those wheels turning! ?

Empleados con los que trabajó

TL
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Ted L.
Silverdale, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2024
cliente verificadoCliente Verificado
10
Very good Job
Up front and professional with est. and price.
The Team de B&B Auto Repair respondió el 10/16/2024 08:08 AM

We’re glad to hear you appreciated our transparent approach, Ted! ?? At B&B Auto Repair, we believe in keeping things as clear as a freshly washed windshield. You can count on us to keep your rides running smoothly. Here’s to more trouble-free miles ahead! ?

Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/10/2024
cliente verificadoCliente Verificado
10
Happy Customer
Great service! Friendly, great communication. Will absolutely utilize again for future services!
The Team de B&B Auto Repair respondió el 10/11/2024 10:59 AM

We’re over the moon to hear you enjoyed our service! ? Friendly faces and clear communication are our jam. It sounds like we’re a match made in mechanic heaven! ?✨ Whenever your car is in need of some TLC, just know we’ll be here, ready and waiting.


Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2024
cliente verificadoCliente Verificado
10
Saved our trip
While traveling in our motorhome, we stopped and camped for a night Bremerton, but then the starter quit and we were stuck. B&B Auto Repair was the only shop that would take us in quickly to get us back on the road. Excellent service
The Team de B&B Auto Repair respondió el 10/06/2024 09:36 AM

We’re so glad we could be your roadside heroes! ?‍♂️ It sounds like your motorhome tried to pull a fast one on you, but you took a pit stop at the right place. We always aim to get folks back on their journeys as swiftly as possible, especially when adventures are calling! ?? Safe travels ahead, and may your starter remain faithful for many road trips to come!

Empleados con los que trabajó

Cliente verificado
Port Orchard, WA
2003 Isuzu NPR
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2024
cliente verificadoCliente Verificado
9
Brake Booster
Problems with stopping and found out master was leaking. Dropped it off and done in like a day. Excellent service and quick turn around.
The Team de B&B Auto Repair respondió el 09/23/2024 08:19 AM

We're glad we could get your stopping issues sorted out faster than you can say "brakes!" ?? A leaking master cylinder sounds like a sneaky little problem, but it seems you found the right pit crew. If your car has any more surprises up its sleeve (hopefully not too many!), just give us a shout! Thanks for choosing us for your repair needs.

Empleados con los que trabajó

RF
Randy F.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2024
cliente verificadoCliente Verificado
10
Attention to detail
Problem with intermittent codes on my F-150, took some patience but they trouble shot and sorted me out. Nice to have a shop you can have confidence in!
The Team de B&B Auto Repair respondió el 09/08/2024 09:34 AM

Hey there! ? We're glad to hear that we could help sort out those pesky intermittent codes on your F-150. It sounds like it was a bit of a puzzle, but we're happy to have put the pieces together! Your confidence in us means the world, and we aim to keep that trust revved up. Thanks for sharing the love! ?

Empleados con los que trabajó

LC
Leslie C.
Bremerton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2024
cliente verificadoCliente Verificado
10
Customer for several years
Great service and always trustworthy about what is needed to be done with my vehicles for ongoing maintenance and care.
The Team de B&B Auto Repair respondió el 08/07/2024 11:14 AM

Thank you for the awesome review, Leslie! ? We're delighted to hear that you've had such a positive experience with us. It's always our priority to provide great service and honest recommendations for your vehicle maintenance needs. Your trust means the world to us! If there's anything else we can do for you, don't hesitate to reach out. ??

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.