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SureCritic / Concesionario Hyundai / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(519 reviews)
84

Reseñas de JAE LEE

GT
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Glenn T.
Hacienda Heights, CA
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Self
Convenient, courteous, thorough.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/23/2018 12:39 PM

Hi Glenn,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
ER
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Edgar R.
La Puente, CA
2006 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excelente servicio!!!
Tienen personal amable y buscan la mejor solución a lo que uno como cliente necesita!
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/20/2018 05:03 PM

Hi Edgar,
Thank you for taking the time to complete our survey.
I appreciate business and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
JO
JAVIER OLIVARES
Cliente verificado
Los Angeles, CA
2008 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service advisor will recommend you which service you need and let you decide
Jae Lee was kind and very helpful with my service need. When I asked questions he patiently listened and answered. Best part was he explained what need to be done and why without forcing me to take those services that day by suggesting me with time frame. And, Mr. Park reviewed service report to make sure I received best service before my car was returned to me.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/20/2018 07:38 AM

Hi,
Thank you for taking the time to complete our survey and shared on Google.
I appreciate business and happy to hear that you received exellent service from Jae, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
CM
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Carrie M.
Walnut, CA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The mechanic Jay was very nice and helpful. He was able to fit me in and get all the things done I asked for my car so I wouldn’t have to come back the next day. He was polite and friendly.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/20/2018 07:39 AM

Hi Carrie,
Thank you for taking the time to complete our survey.
I appreciate business and happy to hear that you received great service from Jae, and the 5 Star score to us and look forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Cliente verificado
Chino Hills, CA
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Another pleased customer
I am so happy with the Service Team at Puente Hills Hyundai. They make you feel welcomed and treat you like a valued customer. It's an easy choice weather to return or not. I WILL!!!
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/18/2018 02:22 PM

Hi,
Thank you for 5 star survey with wonderful comment to us.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
Cliente verificado
La Puente, CA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everyone is very experience in cars.
Sevice adviisor was really good he name is JAE LEE (7650). Thank you.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/17/2018 04:08 PM

Hi,
Thank you for 5 star survey with nice words to Jae.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
Cliente verificado
West Covina, CA
2013 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Cost
Warranty covers my payment
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/17/2018 11:05 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
SL
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Samuel L.
Hacienda Heights, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Jay was awesome! He was my service advisor and took care of me! Give him a promotion!
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/17/2018 09:34 AM

Hi Samuel,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
MM
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Margie M.
Whittier, CA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The service was great.
The service guy was very good
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/16/2018 08:59 AM

Hi Margie,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
SU
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Sona U.
Whittier, CA
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent and fast service
Jay was very professional and very informative with your service .
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/13/2018 03:28 PM

Hi Sona,
Thank you for 5 star survey with nice comment to Jay.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
BR
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Byron R.
Hacienda Heights, CA
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
I just got great service from Jay and the crew at Puente Hills Hyundai. They replaced my brake lamp which was in an inaccessible area quickly and at a small charge.
Highly recommended!!
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/13/2018 02:33 PM

Hi Byron,
Thank you for 5 star survey with nice comment to Jay.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Cliente verificado
Pomona, CA
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service was good
Good service rep and dealership
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/12/2018 10:10 AM

Hi,
Thank you for 5 star survey with nice comment to Jae.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
MK
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Marcial K.
West Covina, CA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
n/a
n/a
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/10/2018 07:49 AM

Hi Maricial,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
Cliente verificado
Los Angeles, CA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everything was quick and simple. No hassles.
I’d definitely go back to this dealer.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/10/2018 07:49 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Cliente verificado
Downey, CA
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service detailed to each individual's personal needs
The service staff addressed the appropriate scheduled maintenance service while meeting my personal needs and providing available options to achieve long term results.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/07/2018 09:26 AM

Hi,
Thank you for 5 star survey with nice comment to us.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
Cliente verificado
Monterey Park, CA
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service, but still overpriced.
I come here because so far it's the dealer that has treated me best so far, unfortunately their prices, like all other dealers unfortunately most services are still way overpriced for what the service actually is being performed on the car.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/07/2018 08:21 AM

Hi,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
JH
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John H.
Rowland Heights, CA
2017 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
GREAT WHEN PHONE IS ANSWERED.
I LEFT MY CAR THERE FOR SERVICE AND CALLED TO ASK FOR THE STATUS OF IT AFTER A COUPLE OR MORE HOURS. THE FRONT DESK GIRL ANSWERED PHONE AND TRANSFERRED ME TO SERVICE BUT NO ONE PICKED UP THE PHONE. I CALLED THREE MORE TIMES AND AGAIN NO ANSWER. (ONLY THE FRONT DESK) NOT SERVICE DEPT. I HAD MY SISTER DRIVE ME THERE AND WAS TOLD MY CAR WAS READY. I WENT TO THE AREA WHERE I HAD TO PICK UP PAPER WORK AND A WOMAN AND MAN WERE THERE JUST SITTING BY THEIR PHONES. I TOLD THEM I HAD CALLED THREE OR FOUR TIMES AND NO ONE PICKED UP. THEY BOTH LOOKED AT ME AND SAID NOTHING. THOUGHT YOU WOULD LIKE TO KNOW ABOUT THIS EXPERIENCE.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/06/2018 01:48 PM

Hi John,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Cliente verificado
Pasadena, CA
2013 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Jay was the best!
Great service.
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/06/2018 12:14 PM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
BP
gravatar
Bonnie P.
Hacienda Heights, CA
2006 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Staff is always courteous & respectful.
Excellent !
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/04/2018 04:04 PM

Hi Bonnie,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
DS
gravatar
Donna S.
Buena Park, CA
2016 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
friendly personnel especially the service advisor, Jay
I had problem with Hyundai's concierge service (very very poor service provided, rude and inefficient customer service representatives, ineffective in resolving the customer request!!!) but once I connected with Jay, the service advisor at Puente Hills Hyundai, he took care of everything.
All service issues were resolved to my satisfaction and I was given timely updates.
Thank you, Jay and Puente Hills Hyundai!
Recomendado
CHAN P., service manager de Puente Hills Hyundai respondió el 04/04/2018 03:50 PM

Thank you for 5 star survey with very nice comment to Jay and our dealership.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó
JL
JAE LEE
SERVICE ADVISOR
JO
JAVIER OLIVARES
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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