Name: JOHN J GROSSO
Rating: 4.6

Reseñas de JOHN J GROSSO

June R.

West Islip, NY

2008 Hyundai Sonata

09/13/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

June

Everyone is very pleasant, knowledgeable and takes pride in their work. Service advisor, John Grosso, always goes above and beyond to make sure my car is safe for me to drive. Thank you so much John.

Recomendado

BRIANNA H. de Atlantic Hyundai respondió el 09/13/2017 09:01 AM

June,

Atlantic Hyundai greatly appreciates your business, please continue to work with John Grosso for all of your future service needs!

Empleados con los que trabajó

JOHN J GROSSO

Denny M.

Brentwood, NY

2015 Hyundai Sonata

09/13/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Everything

Yes

Recomendado

BRIANNA H. de Atlantic Hyundai respondió el 09/14/2017 07:22 AM

Denny,

Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs!

Empleados con los que trabajó

JOHN J GROSSO

Robert F.

Stony Brook, NY

2015 Hyundai Genesis Co

09/08/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service at Atlantic Hyundai

Our service John Grasso was great. Very thorough and explained everything very well

Recomendado

BRIANNA H. de Atlantic Hyundai respondió el 09/09/2017 04:29 AM

Robert,

Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs!

Empleados con los que trabajó

JOHN J GROSSO

Vincent A.

West Islip, NY

2011 Hyundai Santa Fe

09/08/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Review

Service was routine, but my service advisor, Mr. Grosso stated that I needed to address additional issues; I would like a record of these issues emailed to me.

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 09/09/2017 05:03 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Stacy O.

East Patchogue, NY

2015 Hyundai Genesis

09/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

No Worry Maintenance Plan (NWMP)

I purchased the NWMP earlier in the year and only received a faction of the services for which I prepaid. My tires were not filled with nitro as promised, the vehicle was not washed and I did not get a computerized printout of factory systems. In addition, I reported that three blinker lights blew in the last 6 months; the passenger blinker was out on August 25. I asked that the circuit be checked to see if there was a problem. The technician simply replaced the bulb and charged me for it. The car is only two years old. I suspect the bulb will blow again soon. As usual, I did not feel like a valued Genesis owner (and four time Hyundai owner) after the service appointment.

No Recomendado

JOHN J G. de Atlantic Hyundai respondió el 09/08/2017 04:05 AM

THANK YOU FOR THE REVIEW. YOUR INPUT IS IMPORTANT TO US

Empleados con los que trabajó

JOHN J GROSSO

Denisann P.

Commack, NY

2013 Hyundai Accent

09/06/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The profressionalism of the staff and how friendly they all are.

I would definitely recommend this business to anyone looking for a new car or a place to service their car.

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 09/06/2017 07:07 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Gerri T.

Bay Shore, NY

2016 Hyundai Tucson

09/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Wind shield replacement

wind shield could have been cleaned. Also scuff marks on the inside of the door frame.

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 09/06/2017 07:06 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Louis E.

Patchogue, NY

2017 Hyundai Elantra

09/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Courteous attentive service Plus I love the vehicle

This is my fourth vehicle with this company 4 of the best cars I've ever driven and I've had some pretty fantastic cars... these cars are trouble-free great-looking extremely comfortable to drive spacious and reliable great dealership excellent deals courteous attentive service can't beat that... can't ask for more than that ..very happy with this entire situation

Recomendado

RICHARD M. de Atlantic Hyundai respondió el 09/05/2017 04:38 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Empleados con los que trabajó

JOHN J GROSSO

Cliente verificado

Deer Park, NY

2011 Hyundai Santa Fe

09/04/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

returning phone call

they could be better with returning phone call but other then that they were great .

Recomendado

RICHARD M. de Atlantic Hyundai respondió el 09/05/2017 04:10 AM

thank you so much for the review

Empleados con los que trabajó

JOHN J GROSSO

Yvette T.

Deer Park, NY

2016 Hyundai Sonata

09/03/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I can wait while my car is being serviced

I like that I can wait while my car is being serviced

Recomendado

RICHARD M. de Atlantic Hyundai respondió el 09/05/2017 04:09 AM

thank you so much for the review

Empleados con los que trabajó

JOHN J GROSSO

Cliente verificado

Deer Park, NY

2017 Hyundai Elantra

09/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Stellar Service !

Always a pleasure having my vehicles serviced here. This dealership is the reason I will be purchasing my third Hyundai in three years here.

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 09/02/2017 04:09 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Ronald W.

Central Islip, NY

2011 Hyundai Sonata

09/01/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

What a dealership experience is supposed to be !!

This is how a service department is supposed to be. Easy in and easy out. Completely hassle free.

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 09/02/2017 04:08 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Rosa V.

Brentwood, NY

2017 Hyundai Santa Fe S

09/01/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

Service was excellent as well as timing. Thanks.

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 09/02/2017 04:08 AM

THANK YOU FOR HE REVIEW

JOHN J G. de Atlantic Hyundai respondió el 09/02/2017 04:08 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Brent M.

Ronkonkoma, NY

2012 Hyundai Santa Fe

08/31/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service

Much better than last time.

Recomendado

BRIANNA H. de Atlantic Hyundai respondió el 08/31/2017 07:25 AM

Brent,

Thank you for the constructive criticism, Atlantic Hyundai appreciates your business, please continue to work with John Grosso for all of your future service needs!

Empleados con los que trabajó

JOHN J GROSSO

Paul J.

Fort Salonga, NY

2012 Hyundai Genesis

08/30/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great service

thank you

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 08/30/2017 04:00 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Joseph M.

Hauppauge, NY

2016 Hyundai Tucson

08/29/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great visit

In and out in about an hour. Had a great visit

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 08/30/2017 04:00 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Jeffrey B.

Bellmore, NY

2015 Hyundai Santa Fe S

08/29/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall

In and out quickly

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 08/30/2017 04:00 AM

THANK YOU SO MUCH FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Olivia L.

Brightwaters, NY

2011 Hyundai Tucson

08/29/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Save your time and money

I'm only giving two stars because all the work done to my car was actually covered under warranty. Other than that I wouldn't give any stars at all. Might I add part of my warranty promises me a rental car while mine is in the shop, this is the second time I was denied or not offered a rental (this time it was not a big deal since I can take the train to work). I've had issues with this dealership in the past and cringe every time I have to deal with them. The mechanic never called when he said he would and was very difficult to get in contact with. I eventually got in touch with him and he said my car would be ready in the morning and to call in the AM to confirm the time. I wasn't able to get through. When I decided to show up, he was busy chatting up some woman and barely gave me the time of day. I told him I left voicemails and only then did he say email is the best way to contact him. Made me wait half an hour for my car to be ready, I was mad because at this point it was 2pm. It wasn't like I showed up at 10am - he said it would be ready in the morning. It was "customer appreciation day" which meant a BBQ and other activities so obviously no one there was concerned with the work they had to do that day. You're also getting two stars because you at least fed me while I had to wait.

No Recomendado

JOHN J G. de Atlantic Hyundai respondió el 08/30/2017 04:01 AM

THANK YOU FOR THE REVIEW

Empleados con los que trabajó

JOHN J GROSSO

Evelyn C.

Brentwood, NY

2011 Hyundai Santa Fe

08/26/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly

Yes

Recomendado

BRIANNA H. de Atlantic Hyundai respondió el 08/26/2017 06:35 AM

Evelyn,

Atlantic Hyundai greatly appreciates your business, please continue to work with John Grosso for all of your future service needs!

Empleados con los que trabajó

JOHN J GROSSO

Giuseppe V.

Brightwaters, NY

2014 Hyundai Elantra Gt

08/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Courteous, commitment and convinient service. Very proud and happy to return every time. Thank you!

I would like the rep John in service dept. to be recognized for truly going above and beyond! Really, really!!! There must have been a delay in the service portal online from the day before the appointment because when I arrived on said date, the attendant informed me there was no such appointment. John was there to 'make it right' with little to no waiting, he immediately made sure that my vehicle was serviced and very quickly as well. I sure hope to buy him an ice cold beer one day. Thanks John!

Recomendado

JOHN J G. de Atlantic Hyundai respondió el 08/26/2017 03:51 AM

THANK YOU SO MUCH FOR THE REVIEW. IT MEANS SO MUCH

Empleados con los que trabajó

JOHN J GROSSO

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