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SureCritic / Concesionario Hyundai / Earnhardt Hyundai North Scottsdale / JASON COBURN
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JASON COBURN

Earnhardt Hyundai North Scottsdale
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(637 reviews)
82

Reseñas de JASON COBURN

MW
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MICHAEL W.
Fountain Hills, AZ
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thorough and friendly.
Service and service rep very professional.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 12/02/2014 09:50 AM

Thank you Michael.

We appreciate you coming in from Fountain Hills, we know that is a drive and we're glad you find us worth it.

We look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
SM
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STACIA M.
Phoenix, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Amazing!!!
Friendly, honest and on time! Plus having someone immediately ready or a ride to my work was super impressive, good communication with me and fast service. So pleased!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/23/2014 11:03 AM

Thank you Stacia for the great review!

So glad we were able to help and you had a perfect experience.  We really appreciate the huge  praise and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
AK
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ANTONIOS K.
Scottsdale, AZ
2012 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/06/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Dead battery
They were great in changing the battery at no charge and bringing my car to the house.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 10/06/2014 09:27 PM

Thank you Antonios.

Equus concierge service is a nice compliment to our signature service.  We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Cliente verificado
Tempe, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professionalism, friendliness and caring
It was very professional, courteous and caring. It left with me a great feeling of wanting to return.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/29/2014 04:47 PM

Wow!

Perfect visit, thank you for the positive review, we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
RC
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ROBERT C.
Scottsdale, AZ
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I needed my first oil change on my 2014 Santa Fe and just dropped it by at 3:30, my Service writer Jason came and wrote it up and told me it would take about one hour. Sure enough my Santa Fe was returned to me freshly washed in one hour. The even gave me a 50% discount on my oil service since it was my 1st visit.
Treated my very well. Thank you Earnhart Hyundai of Scottsdale.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/26/2014 05:33 PM

Thank you Robert.

Congratulations on the new Santa Fe and we look forward to see you next visit.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
CG
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CLAUDIA G.
Phoenix, AZ
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Emergency Service
I recently experienced a battery problem with my vehicle - a 2007 Santa Fe - and when I contacted Ernhardt Hyundai they were able to accommodate my timing for replacement of a battery. I will not go to any other dealer - Earnhardt has my favorite service advisor (Jason Coburn) and the very best Service Manager (Mike Southern).
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/16/2014 07:43 PM

<blush>

Thank you Claudia, it is always a pleasure working with you.  We think we have pretty great customers, just like you.

We appreciate the positive review and we look forward to seeing you next time.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
RP
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ROCHELLE P.
Cave Creek, AZ
2009 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service experiences!!
Jason has been great!! Service personnel is very efficient and friendly. When I need something done on my Genesis I always think Earnhardt first and I have never been disappointed.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/12/2014 04:21 PM

Thank you Rochelle.

We appreciate the great recommendation and we look forward to serving you again. 

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
BM
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BARRY M.
Scottsdale, AZ
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
wonderful to deal with
Jason in customer service was very professional and courteous.
Car was serviced, cleaned and waiting for me. Keep up the good work.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 09/12/2014 04:22 PM

Thank you Barry.

We look forward to seeing you and your Tucson again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
JB
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JOHN B.
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Santa Fe Experience
Both Michael the director of customer service and Jason the customer service contact to care of my warranty issue with complete satisfaction.
Every time I have the Santa Fe serviced, there professionalism and knowledge make it a pleasant experience.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/30/2014 11:02 AM

Thank you John.

It is always a pleasure seeing you and we appreciate the fine review.

Michael Southern
Service. Manager

Empleados con los que trabajó
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JASON COBURN
SB
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SHARON B.
Scottsdale, AZ
2012 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
People are fantastic & always helpful
Best service I have ever received at a dealership.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/18/2014 10:08 PM

Thank you Sharon.

We appreciate the praise, and we look forward to seeing you and your Accent again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
DJ
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DAVID J.
Scottsdale, AZ
2007 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
well organized
Well staffed and knowledge.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/18/2014 05:53 PM

Thank you David.

We appreciate the great review and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
JG
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JESUS G.
Chandler, AZ
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
the service adviser
Good experience
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/11/2014 09:20 PM

We really appreciate the positive review Jesus.

Thank you for your business and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
JM
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JANICE M.
Scottsdale, AZ
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Staff was pleasant and helped solve my issue. They explained what was wrong and proceeded to correct the problem.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 08/03/2014 05:42 AM

Thank you Janice.

We appreciate the positive review and we look forward to serving you again.

Michael Southern
 Service Manager

Empleados con los que trabajó
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JASON COBURN
SD
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SANDRA D.
Scottsdale, AZ
2005 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Love Hyundai's 10 year/100,000 mile factory warranty!
The customer service was excellent. The repairs on my transmission were completed in just a few hours and it was all covered under my factory warranty on my 2005 Hyundai/72000 miles! My car has served me for 9 really good years. It has really been a great car!
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2014 03:36 PM

Thank you Sandra!

America's Best Warranty does more than give you peace of mind, it's a commitment from Hyundai to maintain a high degree of quality, dependability, and reliability. 

We are happy to help you keep your Elantra going for as many miles as you choose, and when the time comes, we will be glad to help you with your next Hyundai.

Thank you for the fantastic review, we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
KZ
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KENNETH Z.
Scottsdale, AZ
2013 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Experience
As always, the service and staff are top notch.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/29/2014 07:35 AM

Thank you Kenneth.

 

We happen to think our customers are top notch as well.  We appreciate the positive review and we look forward to serving you again.

 

Michael Southern

Service Manager

Empleados con los que trabajó
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JASON COBURN
EC
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ELLEN C.
Scottsdale, AZ
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service and Sales
Earnhardt personnel (service, sales and parts) are knowledgeable and friendly. New facility is outstanding. We take both our Genesis and Azera there for service.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/26/2014 01:15 PM

We love our multiple Hyundai owners!

Thank you for the positive review, we are glad to be your dealership and as a team we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
AF
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ARLENE F.
Phoenix, AZ
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
nice people
Just great honest workers that love what they do.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/23/2014 07:24 AM

Thank you Arlene.

You're right, we do love what we do and we are glad it shows.  We look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
RR
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ROBERT R.
Scottsdale, AZ
2011 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
See below
Prompt and efficient and totally trustworthy ...what more could you expect.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/22/2014 06:34 PM

Thank you Robert.

As one of our first Equus owners you've had the chance to see us from the begining, we appreciate your business and we are very proud to be your dealer thank for being part of our success. 

Great review, thanks again!

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
AK
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ANTOINETTE K.
Scottsdale, AZ
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Auto Maintenance
Was taken when arrived and was out in less than an hour for oil change. Jason the service tech was very accomodating and helpful.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/16/2014 08:35 AM

Thank you Antoinette for using our Car Care Express service.

Oil changes and more done fast!

Get in.  Get out.  Get back to your life. 

That is the motto and we are very pleased to offer this service.

We will look forward to serving you again.

Michael Southern

Service Manager

Empleados con los que trabajó
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JASON COBURN
SS
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SKIP S.
Phoenix, AZ
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Jason always makes sure I know the costs before they do the work.
Recomendado
Michael S. de Earnhardt Hyundai North Scottsdale respondió el 07/10/2014 07:21 AM

Thank y ou Skip we certainly try to give great service everytime.

Knowing what we are going to do on your car and knowing what the cost to you is going to be are reasonable expectations. 

We want to provide our customers with as much knowledge as they want, we have an open shop, you can see us work on your car and our friendly technicians are always willing to review and explain repairs or recommendations so we can help you make the very best decisions for your Hyundai.

We really appreciate the post and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó
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JASON COBURN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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