JM

Jacob Mahar

Accessories Manager
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(252 reviews)
93

EA
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ED A.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Consistency
Sales, service,parts, accessories and management are very knowledgeable, honest and helpful on every level. I feel very fortunate to have such a high quality product and staff so close to home.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/21/2021 08:56 AM

Ed, thank you for the 5 star review! We're so glad that you've had numerous good experiences with our team! We are proud to serve you and look forward to the next opportunity that we have to do so!

Empleados con los que trabajó

KD
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KRISTIAN D.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great sales guy -Sean
Was amazing through the whole process!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/10/2021 03:17 PM

Kristian, thank you for the 5 star review! We're so glad that you had such a great experience with Sean! We will be sure to pass along your kind words! Congratulations on the new ride! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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JIM W.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent, friendly service from first contact with the Parts Department to installation by the Accessories Department
Thank you!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/10/2021 08:34 AM

Jim, thank you for the excellent review! We're so glad that you had such excellent service from our team! We're proud to serve you! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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BRIAN L.
Otis Orchards, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Had accessories and tires put on
Jacob was awesome in getting me what I wanted when I wanted it. His customer service was excellent.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/19/2021 02:03 PM

Brian, thank you for the awesome review! We're so glad that Jacob was able to take care of your needs! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding Team @ Mike White Ford
I just want to give everyone at Mike White a big thank you! We had a fantastic experience purchasing our new bronco and look forward to future purchases there.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/10/2021 03:27 PM

Anonymous, thank you for the 5 star review! We hope that you have many excellent adventures with your Bronco! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

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STEVE M.
Hayden, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Amazing and magical and full of wonderment
Service really took care of me. They were fast and efficient. Everyone I spoke to was full of great information and friendly. This establishment went above and beyond. Thanks guys and gals! Don’t ever change the way you do business.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/28/2021 03:19 PM

Steve, thank you for the exceptional review! We're so glad that you had such a positive experience with our team! It was our pleasure! We look forward to serving you again in the future!

Empleados con los que trabajó

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ALLAN F.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Friendly Service
Great service, timely appointment, excellent staff.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/28/2021 03:17 PM

Allan, thank you for the excellent review! We're so glad that you had such a great experience with our team! It was our pleasure! We look forward to serving you again in the future!

Empleados con los que trabajó

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CHRISTOPHER D.
Pinehurst, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2021
cliente verificadoCliente Verificado
10
Categoría: Service
best place to buy tires
all super nice people,great service dept,,always get my 350 serviced by them,,they always get it done faster than they say
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/12/2021 10:24 AM

Christopher, thank you for the kind review! We're so glad that you've had such good experiences with our team and that we beat expectations! It's always a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/10/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and easy
Remote start installed quickly and at a great price!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/11/2021 03:30 PM

Anonymous, thank you for the 5 star review! We're so glad that your remote start installation was fast and exceeded your expectations! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future. 

Empleados con los que trabajó

AF
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AARON F.
Sandpoint, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent customer service!!
Added a 5th wheel prep package to my 2012 F-350.

Tried to get the work done here in Sandpoint (Mike White Ford) but was told they didn’t do that work.

Fortunately, Coeur d’ Alene did! And Jacob (in Accessories) was incredibly helpful and provided excellent customer service. I will drive to Coeur d’ Alene to have my vehicle serviced!

We’ll done Jacob!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/11/2021 03:29 PM

Aaron, thank you for the kind review! We're sorry that we weren't able to accommodate you at our Sandpoint location, but we're thrilled that we were able to take care of you in Coeur d'Alene. We'll be sure to pass along your kind words to Jacob! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future. 

Empleados con los que trabajó

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CORY M.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Great service and attention as always
Took my truck in for some recall maintenance and a new set of tires. Jacob was super helpful and so was the front staff in maintenance. Always like bringing my truck here because I feel like it great service.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/08/2021 02:53 PM

Cory, thank you for the great review! We're so glad that we were able to take care of your recall and your tires! We'll be sure to pass along your kind words to Jacob and the whole service team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Level kit, wheels, and tires
Simple, smooth process to get my F150 leveled, with wheels and tires.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/31/2021 01:27 PM

Anonymous, thank you for the kind review! We're so glad that your leveling kit and wheels/tires went smoothly! They look great on your F150! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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DAVID P.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2021
cliente verificadoCliente Verificado
10
Categoría: Service
2020 Lariat
Great experience!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/31/2021 01:22 PM

David, thank you for the great review. We're so glad that we were able to take care of you and your 2020 Lariat. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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RICK G.
Descanso, CA
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Friendliest folks ever
We were on vacation and our 2019 F 250 broke a rear suspension part. The gentleman in parts ordered and quickly had them overnighted and the gentleman in their accessories dept quickly had them installed. When others said 14 days, this team had me finished and out the door for 1/3 of what I expected. Never been treated this good.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/31/2021 01:17 PM

Rick, thank you for the outstanding review. We're so glad that we were able to help you out and hopefully help save your vacation! It was a pleasure serving you! Thank you for choosing Mike White Ford! We hope to have the opportunity to serve you again in the future!

Empleados con los que trabajó

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MIKE S.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Top notch Service and Accessories Departments!
Jacob’s customer service was above expectations, he got me in on very short notice and had great communication. Russ the technician must be a master troubleshooter, because he diagnosed and fixed the issues I was having in record time. He even fixed an issue I was having with a ambient temperature sensor and a code that I just figured I would have to live with, and I didn’t even ask them to. It’s like having a brand new vehicle. Above and beyond what I expected. Thank you!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/25/2021 10:44 AM

Mike, thank you for the top notch review! We're so glad that Jacob and Russ were able to take care of you so well! That's always our goal! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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MELINDA B.
Priest River, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Love my new Ford!
Just bought a new vehicle from Mike White Ford. Lance Williams in sales did an outstanding job. He sold me a vehicle that I absolutely love. He is very knowledgeable and a pleasure to work with. Thank you!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/17/2021 02:26 PM

Melinda, thank you for the 5 star review! Congratulations on the new vehicle! We're so glad that you had such a good experience with Lance and we will be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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LISA H.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2021
cliente verificadoCliente Verificado
Categoría: Service
Chip Guard
Chip guard was replaced where bubbling had occurred. Jaco was very helpful. Also, got an oil change done earlier fir us instead of having to bring car back next day for scheduled appointment.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2021 09:36 AM

Lisa, thank you for the 5 star review! We're so glad that we were able to get the chip guard situation sorted and also an oil change! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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BRUCE K.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2021
cliente verificadoCliente Verificado
Categoría: Service
Curious, customer-service oriented
Definitely not the typical car sales environment. A pleasure to work with. Everyone was very accommodating to our unique (and difficult) circumstantial needs.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/03/2021 04:41 PM

Bruce, thank you for the fantastic review! We're so glad that you had such a pleasant experience! No needs are difficult; all customers just have different circumstances to navigate and we're very happy to work together to find solutions! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Empleados con los que trabajó

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DAN B.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2021
cliente verificadoCliente Verificado
Categoría: Service
Jacob Mahar made my experience perfect
I couldn’t have had a better experience getting my new tires for my truck. Jacob and his team were fast, efficient, and very professional.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/03/2021 04:31 PM

Dan, thank you for the perfect review! We're so glad that Jacob and his team were able to get your tires installed quickly and professionally! We will be sure to pass along your kind words! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Empleados con los que trabajó

DG
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DAVID G.
Sandpoint, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2021
cliente verificadoCliente Verificado
Categoría: Service
I’m picky when it comes to service ...
... and I was quite pleased with the timely, professional service we received.
Well done!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 06/24/2021 03:47 PM

David, when it comes to our vehicles - we're picky too! We're glad that you've been pleased so far! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.