JM

Jacob Mahar

Accessories Manager
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(262 reviews)
93

JL
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JEFFREY L.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2021
cliente verificadoCliente Verificado
Categoría: Service
My service visit
Mike White Ford by far has been the best dealership that I've ever been to. I am treated like a family member. All employees are very friendly and fun to be around.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/16/2021 02:39 PM

Jeff, thank you for your kind words. We love when you stop by and are always glad to see you! You're always welcome! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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DEBORAH S.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2021
cliente verificadoCliente Verificado
Categoría: Service
Great Service
My service appointment went great and my rig was ready on time! Now it looks even better with all of the added accessories I ordered. Friendly, prompt and helpful folks at Mike White Ford.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/09/2021 01:14 PM

Deborah, thank you for the great review. We're so glad that your service appointment went smoothly and quickly. We agree - your Ranger looks fantastic! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.

Empleados con los que trabajó

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JOSEPH Q.
Coeur D Alene, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2021
cliente verificadoCliente Verificado
Categoría: Service
Great experience!
Got in early and left early! Thanks for getting everything done on time.
Jacob helped me out immensely and was great.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/01/2021 02:28 PM

Joseph, thank you for the great review! We're so glad that we were able to get you in and out in a timely manner! We will be sure to pass along your kind words to Jacob! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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ROGER H.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2021
cliente verificadoCliente Verificado
Categoría: Service
superb work
The accessories I bought were installed professionally.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 03/25/2021 10:39 AM

Roger, thank you for the phenomenal review! We're so glad that you're so happy with your accessories installation! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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Cliente verificado
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2021
cliente verificadoCliente Verificado
Categoría: Service
Great experience!
Great Experience!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 03/10/2021 04:13 PM

Anonymous, thank you for the great review! We're so glad that you had a great experience with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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CATHLEEN A.
Newman Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2021
cliente verificadoCliente Verificado
Categoría: Service
Installation of cover for pick-up bed
Jacob was polite, let me know when the cover would be done and it was done as he said and he showed me the in and outs of the cover
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/15/2021 05:01 PM

Cathleen, thank you for the kind review! Congratulations on your new pick-up cover! We'll be sure to pass along your kind words to Jacob and the accessories team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2021
cliente verificadoCliente Verificado
Categoría: Service
They listened!
Had an appointment for our new truck to have a brake issue checked. I explained the issue to the service rep and was told it was normal for the brakes to perform the way I described. I also asked the e-brake be adjusted. They took the truck back for the adjustment and then later they reported there was in issue with the brakes and it was corrected. I applaud the service department for going the extra step to check the braking system instead of sending me on my way with the 'that's normal' explanation many service departments do. Thank you for listening!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/21/2021 01:59 PM

Anonymous, thank you for the great review! We're so glad that we were able to make sure that your brakes were in working order! Your safety is our number 1 priority! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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CLINTON F.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2021
cliente verificadoCliente Verificado
Categoría: Service
Easy to deal with, comfortable surroundings
The personnel were friendly, knowledgeable and experienced.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/18/2021 03:27 PM

Clinton, thank you for the 5 star review! Friendly, knowledgeable and experienced are three things that we pride ourselves on! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Athol, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2021
cliente verificadoCliente Verificado
Categoría: Service
Honesty, Integrity
All of you guys do a get job for us. We thank-you for that.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/14/2021 01:50 PM

Anonymous, thank you for the 5 fantastic review! Honesty and integrity are two concepts that we believe and abide by with everything that we do! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Greenacres, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2021
cliente verificadoCliente Verificado
Categoría: Service
Accessories Success!
Jacob and his team did a great job on my dashcam install. Thank you so much!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/13/2021 03:43 PM

Anonymous, thank you for the 5 star review! We're so glad that Jacob and his team were able to successfully install your dashcam! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JERRY C.
Coeur D Alene, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2021
cliente verificadoCliente Verificado
Categoría: Service
Special order F250 w/ a few added Dealer installed accessories
It was enjoyable working with Tyler and the Mike White Ford sales team ordering my 2021 F250. This was perhaps the easiest purchase buying a new Ford to date for me (my fourth new Ford truck purchased from various Dealerships).
I also added a few dealer install accessories. The dealership had these in stock and they were quickly installed at a competitive price. Thanks Jacob (Accessory Manager).
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/08/2021 01:21 PM

Jerry, congratulations on your new F250! We're so glad that your purchase process was easy and that your accessories experience was smooth as well! We'll be sure to pass along your kind words to both Tyler and Jacob! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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HARVEY A.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2021
cliente verificadoCliente Verificado
Categoría: Service
Good
Done
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/08/2021 01:06 PM

Harvey, thank you for the good review! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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BRIAN C.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/07/2021
cliente verificadoCliente Verificado
Categoría: Service
Great service
What great dealership to deal with!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/07/2021 10:50 AM

Brian, thank you for the great review! We're so glad that you had such a great experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D'Alene, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2020
cliente verificadoCliente Verificado
Categoría: Service
New wheels and tires
Jacob is da bomb ?
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/17/2020 08:12 AM

Anonymous, congratulations on the new wheels and tires! We agree, Jacob is great! We'll be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2020
cliente verificadoCliente Verificado
Categoría: Service
Timber springs
Great add on my truck is actually a truck now
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/07/2020 03:34 PM

Anonymous, thank you for the 5 star review! We're so glad that you love your upgrade and your truck! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JOHN C.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2020
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Always accommodating
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 12/01/2020 02:08 PM

John, thank you for the excellent review! We're so glad that you had another great experience. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JEFFREY L.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2020
cliente verificadoCliente Verificado
Categoría: Service
My Mike White Ford visit
Stopped in with an appointment for some custom work , and got a chance to get coffee and visit with staff members. It's always a pleasure seeing my friends ..
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/30/2020 02:26 PM

Jeff, thank you for the kind review! We're always happy to see you as well! We look forward to seeing you every visit! Thank you for choosing Mike White Ford! We'll see you again soon! 

Empleados con los que trabajó

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ROGER H.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/24/2020
cliente verificadoCliente Verificado
Categoría: Service
Tonneau cover installation
The tonneau cover operates smoothly and looks great.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/25/2020 01:53 PM

Roger, thank you for the great review! We agree, your new tonneau cover looks great and we're so glad that it works well too! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2020
cliente verificadoCliente Verificado
Categoría: Service
Always great service
I trust their service dept to care for my truck. Always great!!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 11/23/2020 04:36 PM

Anonymous, thank you for the great review! Trust is everything and we're honored that you trust us with your truck! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Sagle, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2020
cliente verificadoCliente Verificado
Categoría: Service
Accessories make the Truck
I have had Mike White Ford install several accessories on my new Ford F150. Initially, they installed a bed cover and now fog and driving lights. Great job with attention to the details along with competitive prices.......and the backing of Mike White Ford.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/29/2020 01:29 PM

Anonymous, thank you for the 5 star review. One of the things that we love most about Ford trucks is the ability to really make them one of a kind with accessories. You made some great choices in personalizing your new truck! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.