JM

Jacob Mahar

Accessories Manager
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(262 reviews)
93

TN
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TAYLOR N.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2019
cliente verificadoCliente Verificado
Categoría: Service
GREAT CREW!
ALWAYS HAVE A GREAT EXPERIENCE HERE. EVERYONE IS GREAT AND SO WELCOMING. JACOB AND HIS BOYS DO GREAT WORK AND I NEVER HAVE ISSUES WHEN GETTING MY VEHICLES WORKED ON HERE.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 04:04 PM

This is what we like to hear! Thank you for the 5 star rating and review Taylor! We appreciate your choice in Mike White Ford and look forward to seeing you again in the future! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

JM
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JOHN M.
Coeur D Alene, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
cliente verificadoCliente Verificado
Categoría: Service
They aim to please
Bought my new F-250 two days ago. Got a great deal and gave me more than I expected on my trade. Today I had an appointment with their service department. They did an excellent job (perfect) on the installation. I've been to many dealerships in many western states. I would have to rate Mike White Ford the best dealership ever. I can tell that management expects their employees to treat the customers as family.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 04:00 PM

This is fantastic to hear John! Welcome to the Mike White Ford Family! I`m so pleased to hear that you had a great experience no matter which department you went to. We are pretty proud of the team/family that we have here. We also appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Great job w accessories
Had another great experience w Jacob and the team in accessories at Mike White Ford. All work was done quickly and correctly. I am super happy with my entire experience!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 10:54 AM

We are so pleased to hear you had a great experience with Jacob and the rest of our team in accessories! We truly appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

BL
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BRIAN L.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2019
cliente verificadoCliente Verificado
Categoría: Service
A well run Ford dealer.
It's clear that there is good management in place as the employees are happy and willing to go the extra mile for customers. Seems simple, but hard to find in most businesses today. Bravo making it all work. From sales, to parts to service they take great care of our cars.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/12/2019 04:14 PM

Wow Brian, thank you so much for this glowing review! We are very proud of the team we have here at Mike White Ford and it`s great to hear that no matter which departments you went to you had an excellent experience. We look forward to seeing you again and thank you for the 5 star review! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Rathdrum, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2019
cliente verificadoCliente Verificado
Categoría: Service
Thank you all service writers and accessories department
Never a let down to come here!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/09/2019 01:38 PM

We are pleased to hear that our service is always meeting your high expectations! Thank you for taking the time to share your thoughts with us. We appreciate you choosing Mike White Ford and look forward to your next service/accessories visit!

 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

CM
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CLINTON M.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2019
cliente verificadoCliente Verificado
Categoría: Service
Accessories done right!
Jacob and the team at MWF did an amazing job installing my accessories! Everything was done exactly as promised, for a great price, amd was finished in an extremely timely manor. I could not be more pleased with my experience!!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/27/2019 11:36 AM

Thank you so much Clinton, for this amazing review about our dealership and Jacob! It`s great to hear that all of your needs have been taken care and we look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

JK
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JO K.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Mike White Ford provided excellent customer service. Very efficient and accommodating. When I needed to pick the car up at a certain time it was ready ahead of time. No waiting. Shuttle service was excellent/efficient. Everyone was very friendly and helpful.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/26/2019 11:15 AM

We love happy customers, Jo! Thank you for taking the time to share your thoughts about our Service Department and its staff. We look forward to your next regular maintenance visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

JS
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JAMES S.
Post Falls, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2019
cliente verificadoCliente Verificado
Categoría: Service
Mike has done a great job of turning this dealership around.
Do not know as of yet whether i would recommend this place or not. Had some very bad experiences. I know this that on this occasion the service was great.
No Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/23/2019 11:27 AM

Thank you so much James, for this 5 star review! We appreciate you taking the time to share your thoughts with us, and would like your next experience to be better than your last. We hope we have earned your loyalty and look forward to any future visits. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

RN
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RONNIE N.
Priest River, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Service personal
Fast knowledgeable service personnel. They take pride in what they do .
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/23/2019 09:07 AM

Thank you so much Ronnie, for this 5 star review! We can not tell you how much this recommendation mean to us. We appreciate you choosing Mike White Ford and look forward to seeing you again.  


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

KL
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KENTON L.
WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service. Friendly, helpful staff.
Fantastic service... Prompt and friendly. I highly recommend the sales and service department. Jacob in service was outstanding.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/16/2019 01:00 PM

This is what we like to hear! Thank you so much Kenton, for taking the time to share you experience about our Service Department and its staff. We really appreciate  you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

CE
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CURTISS E.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2019
cliente verificadoCliente Verificado
Categoría: Service
Customize
I recently added performance parts for my Ford Focus RS. The parts department and maintenance crew did a careful job installing the parts and returning the vehicle in excellent condition. They were very friendly and informative.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/12/2019 11:03 AM

 Thank you for the 5 star rating and review Curtiss! We appreciate your choice in Mike White Ford and hope to see you in again in the future! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

BS
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BRENT S.
Polaris, MT
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2019
cliente verificadoCliente Verificado
Categoría: Service
The owner and employees do an outstanding job!!
The best experience I have ever had buying a vehicle.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/12/2019 10:47 AM

This is fantastic to hear, Brent! Welcome to the Mike White Ford family. We are happy to hear that everyone here made it an "enjoyable, outstanding buying experience" for you. We hope we have earned your loyalty and look forward to any future visits. 



Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2019
cliente verificadoCliente Verificado
Categoría: Service
Above and beyond
Thanks guys. Had what I needed in stock, great price, and super speedy service.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 02/07/2019 12:59 PM

Thank you so much for taking the time to share your thought about our dealership and for giving us 5 stars! We appreciate you choosing Mike White Ford and hope you have a wonderful day. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

MS
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MICHAEL S.
Sagle, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2019
cliente verificadoCliente Verificado
Categoría: Service
Accessories
I wanted to replace the worn out carpeting in my Jeep Wrangler with vinyl flooring. Talking with Jacob in accessories, he was able to find a cost effective solution that looks sharp and fit within my budget. The service experience was great! I brought my vehicle in first thing in the morning, and they had it detailed with the new floor installed by the time I got off work in the evening. Claudia was very courteous when I went to pay for the work and the cost was even a little less than expected. Overall, a five star experience - my third accessories purchase at Mike White Ford - and it won't be my last.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 01/31/2019 03:09 PM

Thank you so much Michael, for this glowing review about our Dealership! It`s great to hear that Jacob and Claudia were able to make this experience pleasant and easy for you and your Jeep! We can not wait to see you again for your next accessories purchase and if there is anything you need please, don`t hesitate to give us a call. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 
Internet Marketing Manager 
mgregson@mikewhitefordcda.com 
(208)-667-3510
Empleados con los que trabajó

KH
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KAY H.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2018
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Eben was very helpful in getting me a good deal on my F150.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/22/2018 10:34 AM

Hi Kay. Thank you for the 5 star rating and review. It is so good to hear that you had a positive experience with Eben! Enjoy your new F150 and we appreciate you choosing Mike White Ford! Have a very Merry Christmas! 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

TM
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TIMOTHY M.
Post Falls, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2018
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Rick Hess and his team really went the extra mile to help accommodate us, thanks so much!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/21/2018 02:33 PM

Wow Tim, thank you so much for speaking so highly about Rick Hess and our Service team! We are pleased to hear he we above and beyond to help you with all of your needs. Thank you again for choosing Mike White Ford, we look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

RS
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RODNEY S.
Newport, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2018
cliente verificadoCliente Verificado
Categoría: Service
Parts Install
I recently had some Ford accessories installed on my new Escape - some factory-designed mud flaps - and not only do they look great on the car, but the installation took less time than expected! A very professional department, I look forward to more accessory installation in the future!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/15/2018 10:44 AM

 Thank you for the review Rodney! We appreciate your business! We are glad we were able to help you out in the accessories department. If you have any further questions, please give us a call at (208) 664-9211. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

WR
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WILLIAM R.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2018
cliente verificadoCliente Verificado
Categoría: Service
White Ford Gave me good service with a minimal of haggling, I feel I got a fair deal on my trade and on the new truck.
Jeff Collingwood did a superb Job showing me options and showing me how to run all of the bells and whistles. I also want to complement the Canadian gentleman who connected our phones to the truck and showed us how to use the GPS system.
I also want to mention Jacob Mahar in the Service Dept. I had several thing I wanted added and he was very helpful. The young lady at the front desk was very helpful and made us feel welcome.


I would like to make one suggestion: I was told that I needed a drivers license and Proof of Ins. for the rental car. Well, I forgot, as is not unusual for an 81year old. I suggest that you have your shuttle driver when taking a customer to the rental place ask the person: Do you have your proof of insurance and: do you have your drivers license? This would be especially helpful for older folks, In fact it might be a good idea to make up a card with those questions on it to give to the passengers. Thank you
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/06/2018 11:42 AM

Thank you so much William, for this amazing review and great feedback about our dealership! We are pleased to hear that you had a great experience from Service to sales and even in the lobby. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

RM
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REBECCA M.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2018
cliente verificadoCliente Verificado
Categoría: Service
Curley was a pleasure
Thanks for your help Curley, what a great experience!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/06/2018 09:36 AM

This means so much to us Rebecca! Curly is a wonderful man and we are pleased to hear that you had a great experience with him! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó

Cliente verificado
Sandpoint, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2018
cliente verificadoCliente Verificado
Categoría: Service
Amazing
Jacob was extremely knowledgeable and helpful. Great experience upgrading my f150
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 12/01/2018 03:29 PM

Thank you so much for taking the time to write this glowing review about Jacob and our dealership! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson 

Internet Marketing Manager 

mgregson@mikewhitefordcda.com 

(208)-667-3510
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.