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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Jacob Mahar
JM

Jacob Mahar

Accessories Manager
Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(253 reviews)
93

Reseñas de Jacob Mahar

LY
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LINDA Y.
Post Falls, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2018
cliente verificadoCliente Verificado
Categoría: Service
Friendly Customer Service
Took Explorer in for oil change and to get the clear bra replaced. Very happy with the results.
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
PC
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PHIL C.
Hauser, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2018
cliente verificadoCliente Verificado
Categoría: Service
Friendly and knowledgeable employees
Everyone we talked to were very friendly and very knowledgeable
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
MJ
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MORRIS J.
Hayden, ID
Ford F-150
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/09/2018
cliente verificadoCliente Verificado
Categoría: Service
Parker ford is great but Ford is way below my expectations.
When I bought my truck we noted how poorly the leather seats were sewn. Ford said I had to let a local upholstery shop try to fix the problem--a big fail.
You person at Parker took piks of the seats and sent them to Ford and they sent new seat covers and had my truck for another 2 days and the seats look worse than the one that were replaced--obviously your people saw that and supposedly took more piks knowing I would not accept them.
I was told that a factory rep will be there at the end of February and we need to meet with them.
I looked at the trucks on the line and the seats look good. If I had my way I would fire the inspector at the plant for allowing such shoddy workmanship leave. When you spend 50K for a truck you expect the seats to look like fine furniture not something that came from a Tijuana upholstery shop.
I have owned Dodges for the last 20 years and decide to give Ford another try, I have had Fords in the past and NEVER experienced anything like this.
I don't know what Ford is willing to do to make this right but they need to step up.
I don't have a problem with Parker--you have been very helpful and I know your hands are tied but maybe its time for the general manager or district manager to step in.
The above 1 star rating is on Ford Motor Co. not Parker you guys get a 5 star. Everyone I have had dealing with there has been great.
Your GM or DM can contact me at 509 496 0122(my cell)
Thank you
Morris and Sandra Jaskula
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
LF
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LANCE F.
Hayden, ID
Ford F-150
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/25/2018
cliente verificadoCliente Verificado
Categoría: Service
Top
Great job,well done
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
GV
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GUY V.
Hayden, ID
Ford Explorer
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
11/28/2017
cliente verificadoCliente Verificado
Categoría: Service
Problem not fixed
Our new Explorer heated passenger seat barely gets warm. Write off: No codes found. So what does that mean? There is no fix?
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
TD
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TERRY D.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2017
cliente verificadoCliente Verificado
Categoría: Service
Very helpful people
I made my appointment and got my truck in was very happy on how well the work was done. On time in fact done earlier than previously told.
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
KE
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KEVYN E.
Coeur D'Alene, ID
Chevrolet Silverado 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2017
cliente verificadoCliente Verificado
Categoría: Service
Perfect service
The staff at Parker Ford is exceptional!
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
gravatar
Cliente verificado
Boise, ID
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2017
cliente verificadoCliente Verificado
Categoría: Service
McMillen Jacobs 2017 F350
After Purchasing and having a service body poorly installed by a vendor, Mike Hedden and "All" of the service department that was involved in getting the truck repaired and some additional upgrades made to the truck on a very tight timeline, I have to say that you guys are awesome. Some of the best customer service I have seen. Thank You!
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
JM
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JAY M.
Rathdrum, ID
Ford Mustang
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2017
cliente verificadoCliente Verificado
Categoría: Service
job always done correct
done correct the first time
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
HC
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HARRY C.
Davenport, WA
Ford F-150
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/15/2017
cliente verificadoCliente Verificado
Categoría: Service
very people friendly
it just took too long.. the wait was long
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
JA
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JEFFREY A.
Osburn, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2017
cliente verificadoCliente Verificado
Categoría: Service
service
fast and thorough>
Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
BH
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BRIAN H.
Coeur D Alene, ID
Ford F-150
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/07/2017
cliente verificadoCliente Verificado
Categoría: Service
Lol service dept. Is a joke
I find it pathetic that i brought my truck in 3 times for brakes squeeking only to be told their fine thats what fords do. When we decided we wanted to change brake pads just because we were told rotors and pads were bad. How is that possible when we brought it in 3 times prior. Yes the rotors were taken care of but thank God we went with out gut feelings on our brakes otherwise something horrible could of happened. Oh and by the way you guys always said brakes wete good. So stop saying you recommended them. We insisted on them. I would NEVER recommend your service dept. In fact i will continue telling people our issues with you. Shame on you guys for not doing your job.
No Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
JM
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JAMES M.
Rathdrum, ID
Ford F-150
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/05/2017
cliente verificadoCliente Verificado
Categoría: Service
Cant get it right
Call me and I will explain how bad you really are!
No Recomendado
Empleados con los que trabajó
JM
Jacob Mahar
Accessories Manager
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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