GD

GARY DESROSIERS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(981 reviews)
62

MR
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Mary R.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Elantra Owner
Excellent service experience!!
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/07/2020 09:43 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

MJ
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Marjorie J.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast Friendly Service
I only come to Braman to service my vehicle. They have a comfortable waiting area and if you dont want to wait they will reimburse your uber fees if you decide to leave your car.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/07/2020 09:43 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
One more time the services success standards of excellence. Very good customer service experience.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/07/2020 09:42 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

LL
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Laylie L.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly customer service
Excellent service
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/04/2020 06:36 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Gary good work
Gary took care of everything
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/04/2020 06:17 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

JU
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Juana U.
Miami Gardens, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Car service
Everything was ok we the service,but will be better if do car wash also after the service.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/03/2020 02:21 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

AJ
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Amous J.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The great service and atmosphere
Gary the man get you in and out on time and get the job done.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/02/2020 02:20 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2020
cliente verificadoCliente Verificado
Categoría: Service
Had a car wash at the end
Gary was helpful
Recomendado
Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great job by Gary Desmoines!
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/02/2020 04:15 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2020
cliente verificadoCliente Verificado
Categoría: Service
Had a car wash at the end
Gary was helpful
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/28/2020
Tipo de Servicio: Maintenance
Categoría: Service
Needs improvement, but overall ok
Appointment times are apparently not taken serious .
No Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/02/2020 04:16 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miramar, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Vehicle Service
excellent service & courteous staff
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 03/02/2020 04:15 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Gary took really good care of my car’s service. He came to me with all the information needed and even proactively requested parts that needed replacement for a recall.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 02/19/2020 11:35 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service
I have been taking my vehicle for service to the same location since 2016, the care and professionalism provided is outstanding . Mr. Gary Desrosiers goes above and beyond to provide great customer service.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 02/18/2020 08:02 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Excellent service overall!
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 02/13/2020 04:25 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

VR
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Veronica R.
Miami Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Braman Service is great
I believe what makes a place great is the service of the employees. I continue going to Braman service because the great customer service of Gary Desrosiers.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 02/12/2020 10:57 AM


Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

DD
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Diane D.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job
Thank you
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 02/12/2020 04:27 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

DP
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Devin P.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Overall
When I felt the dealership failed, they made up in a big way. I appreciate them for making me want my car again.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 02/11/2020 11:23 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

CV
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Christopher V.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Gary
Gary was great! He resolved all of my car related issues in a courteous manner. I will continue to come back to Braman.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 02/07/2020 08:35 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Always great service. Staff is very friendly and always super helpful! They help you even if you don’t make an appointment and try to get you out of there as quickly as possible.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 01/29/2020 11:30 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó

WG
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Wilberto G.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The atencion, service are the vest.
All way Braman mens 5 stars service and atencion all the time.
Recomendado
Alejandro H., Service Manager de Braman Hyundai respondió el 01/28/2020 06:25 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.