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GARY DESROSIERS

Braman Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(981 reviews)
62

Reseñas de GARY DESROSIERS

DL
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Dale L.
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service, very professional staffing, they treat their customers very good.
Gary, the service consultant was very professional and helpful. The service was done in a timely manner and the car was returned clean .
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/13/2017 12:59 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
EJ
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Elizabeth J.
Miami, FL
2012 Hyundai Veloster
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Warranty attention
Pay attention to the warranty expiration
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/13/2017 11:08 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
VD
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Victor D.
Miami, FL
2016 Hyundai Sonata Hyb
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
When I signed all the papers when I purchased the car, it was not explained to me fully about the service plan. Now I'm paying for what I thought I would not for 4 years.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/12/2017 12:36 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
VH
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Valeria H.
Miami, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Staff was courteous and friendly, work was done on a timely manner.
Same thing.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/10/2017 02:25 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
VG
gravatar
Veronica G.
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast fast
Love it always fast service
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/08/2017 06:29 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
CL
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Chantal L.
North Miami Beach, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Superb Service
The representative Gary, and atmosphere.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/05/2017 05:43 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
HP
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Hector P.
Hollywood, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great
Yes
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/05/2017 05:43 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
CP
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Charlene P.
Miami, FL
2012 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Charlene Peterson
Fast and Friendly
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/05/2017 05:42 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
KT
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Kent T.
Miami Gardens, FL
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The customer service
Gary is a great service advisor
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/05/2017 05:44 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
SP
gravatar
Susana P.
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Satisfied customer
Gary, Service advisor was very efficient
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/05/2017 05:44 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
BK
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Barbara K.
Miami Beach, FL
2017 Hyundai Tucson
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
06/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Understaffed and too long to wait to be helped!
Terrible review
No Recomendado
LUIS M., service manager de Braman Hyundai respondió el 07/05/2017 05:50 AM

Thank you for servicing your vehicle with BRAMAN Hyundai .

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs. Going forward if you have a moment to discuss this further I would truly appreciate an opportunity to speak with you about your visit, customer service is exceptionally important to our entire team here at Braman Hyundai  and we would appreciate an opportunity to make things right.

 

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
JW
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Juan W.
Miami, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It was a nice service
Nice
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/29/2017 01:32 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
BM
gravatar
BARBARA M.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Everything
Excellent
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/26/2017 10:16 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Miami Beach, FL
2015 Hyundai Tucson
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Car is never ready when promised
If you are even going there for a scheduled in advance oil change, plan on spending 2-3 hours minimum. Better yet, if you can do without your car, drop it off. Or better yet, if it is not under warranty, go somewhere else. They charge too much and take way too long to do even the simplest of tasks
No Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/24/2017 09:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
NR
gravatar
Nancy R.
Miami, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
nice people
timely serviced and updated
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/21/2017 12:18 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Miami, FL
2016 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timeliness
Work was done in a very timely manner.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/20/2017 03:37 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Pembroke Pines, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Place to go
All and all very punctual with time.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/20/2017 01:06 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
MM
gravatar
MICHAEL M.
2016 Hyundai Sonata Hyb
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
x
Service was prompt. But I have trouble getting clarification/explanation of an item on the bill.
No Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/20/2017 01:59 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
LB
gravatar
Lourdes B.
Miami, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Excellent
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/20/2017 10:16 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Miami, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Adviser - Gary :)
Gary is a super adviser. I had a dead battery and Gary immediately worked me in the full schedule even though I didn't have an appointment. He had the tech guys check to make sure it was ONLY the battery before they replaced it. Then they checked my car over too because I was leaving on a long trip.Thanks Gary! See you when I return!
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 06/19/2017 05:33 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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