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GARY DESROSIERS

Braman Hyundai
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(981 reviews)
62

Reseñas de GARY DESROSIERS

MG
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Marlene G.
Opa Locka, FL
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service rep
Timely service
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 09/12/2017 07:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
FS
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Felix S.
Hialeah, FL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/06/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The place is O.K and comfortable. But the specialist in charge or ordering the service should be aware of the things done to the vehicle before the delivery.
Excellent.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 09/06/2017 05:30 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Miami, FL
2016 Hyundai Veloster
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Lousy customer and car service
Very disappointed with car services. Very lousy job makes me come back again for a fix.
No Recomendado
LUIS M., service manager de Braman Hyundai respondió el 09/05/2017 04:46 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
JG
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Janice G.
Miami, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Janice geise
Gary is great
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 09/05/2017 03:17 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Miami, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Gary, Service Associate is polite, courteous and very efficient.
Quick and efficient. Delivering what is promised.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 09/05/2017 07:24 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
KM
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Katarina M.
Coral Gables, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Gary is great, always is a good mood, nice and extremely helpful.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/25/2017 05:38 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
LL
gravatar
Laura L.
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Service is always great and consistent.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/24/2017 05:33 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
JD
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Joseph D.
Miami, FL
2017 Hyundai Tucson
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Terrible service
When I showed up and saw that my appointment that I scheduled was actually never scheduled and when you guys LOST my car keys in the first 5 minutes, it reminded me why I decided to lease my car from another dealership. Now I know the convenience of your location is certainly NOT worth the frustration, I'll be sure to take my car elsewhere.

This is my third hyundai, and having my first two leased from Brahman, I can honestly say it almost looked like you guys were trying to lose a valuable customer.

As I've told employees there before, if a manager would like to contact me directly so I can provide better feedback on how your business can continue to grow and properly service customers, I would be more than happy, sad to say no one has taken me up on that offer.
No Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/22/2017 02:38 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
MR
gravatar
Marcus R.
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The best Hyundai Service in town
Braman + Fausto as adviser
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/22/2017 11:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Bay Harbor Islands, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Was nice to recognize me from the last time I had service done on my car and was very friendly. Props to Gary and Hyundai
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/22/2017 08:13 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
SB
gravatar
SAM B.
2017 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2017
cliente verificadoCliente Verificado
Categoría: Service
Follow up on oil change review
After receiving a call from the service manager Luis, I was satisfied with the outcome and productive future visits. Let me also add that Gary, the service consultant, was courteous and tried to help me in my situation.
Recomendado
Empleados con los que trabajó
GD
GARY DESROSIERS
CL
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Cesar L.
Miami, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
last visit
Great service as usual. Thank you, Gary Desrosiers.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/18/2017 06:03 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
MF
gravatar
Murray F.
North Miami Beach, FL
2015 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Long wait time was very annoying
Mainly positive.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/18/2017 06:03 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Cliente verificado
Coral Gables, FL
2015 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
I had the pleasure of dealing with Gary to replace my tires and he was very patient and attentive. Highly recommend him to anyone looking to service their Hyundai.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/15/2017 03:20 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
SS
gravatar
Stephen S.
Biscayne Park, FL
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Clean and comfortable
We service all 3 of cars there. It's great!
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/15/2017 02:47 PM

Thank you for servicing your vehicle with BRAMAN KIA HYUNDAI

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs.

Thank you for providing your comments and feedback regarding your service experience with Braman HYUNDAI . Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
SB
gravatar
SAM B.
2017 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2017
cliente verificadoCliente Verificado
Categoría: Service
Follow up on oil change review
After receiving a call from the service manager Luis, I was satisfied with the outcome and productive future visits. Let me also add that Gary, the service consultant, was courteous and tried to help me in my situation.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/15/2017
Tipo de Servicio: Repair
Categoría: Service
Simple Oil Change
For an oil change with appointment, the 2:15 hour wait was unacceptable to me.
No Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/15/2017 08:29 AM

Thank you for servicing your vehicle with BRAMAN KIA HYUNDAI

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs.

Thank you for providing your comments and feedback regarding your service experience with Braman HYUNDAI . Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
JA
gravatar
Juan A.
Miami, FL
2011 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2017
cliente verificadoCliente Verificado
Categoría: Service
Updated review
I want to thank Gary for his exceptional service!
Recomendado
Empleados con los que trabajó
GD
GARY DESROSIERS
JM
gravatar
Javier M.
Miami, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job!
Gary did an excellent job
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/14/2017 07:16 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
AS
gravatar
Anthony S.
Miami, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
I came for the second time to do the oil change (1st time I had to wait a long time)
Gary took the time to explain me what maintenance is needed it for my vehicle and I got my car back faster that I what expected.
I have to return to replace the gas tank that came defective, but is cover by the warranty. (15k miles)
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/14/2017 07:16 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
AB
gravatar
Alejandra B.
Miami, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The employees are amazing. Definitely know the meaning of customer service. And the place is impeccable
I have bought 3 cars at Braman Hyundai and will keep going for more
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 08/14/2017 07:17 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
GD
GARY DESROSIERS
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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