Have always trust worthy and honest telling you what needs to be looked at in the future so you know what needs to be done ahead of time great workmanship .
Had my truck in this shop recently, got referred from a freind for amazing work. Gary was very quick to respond saying he could look at my truck soon. Gary made sure to update me everyday on what was going on. Overall awesome shop. Gary and his crew went above and beyond to help me out! Thank you Gary and your amazing techs.
Best automotive service shop I have ever been to. At 63 I have visited many. Honest and follow through exactly what they tell you. Gary tells you if you need work or if something can wait, but will need service in the future.
They are a reputable and honest repair auto shop. We have been taking our vehicles there for 6 years now. They work with our hectic schedules. They are always friendly and helpful. The cost is great too.
I’ve been taking my vehicles to Gary and the team at Lake Arbor for years and they have always done great work and gone above and beyond to diagnose the problem and fix it. As long as they’re in business, they’ll have mine.
Courteous & Professional; always a pleasure to do business with
I took my truck in for squeaky brakes. It seemed a bit soon given my last replacement. Gary concurred and offered to check with manufacturer about possible warranty recoup. Also, while the ceramic pads I had were supposed to be a very hardy brake material, he did offer up that a coworker, with a larger/heavier truck than mine, had determined semi-metallic pads to have a longer life. A solid experience based recommendation which I took to heart. Never pressure and they always offer pros and cons to any repairs they uncover that are not critical.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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