Best automotive service shop I have ever been to. At 63 I have visited many. Honest and follow through exactly what they tell you. Gary tells you if you need work or if something can wait, but will need service in the future.
They are a reputable and honest repair auto shop. We have been taking our vehicles there for 6 years now. They work with our hectic schedules. They are always friendly and helpful. The cost is great too.
I’ve been taking my vehicles to Gary and the team at Lake Arbor for years and they have always done great work and gone above and beyond to diagnose the problem and fix it. As long as they’re in business, they’ll have mine.
Courteous & Professional; always a pleasure to do business with
I took my truck in for squeaky brakes. It seemed a bit soon given my last replacement. Gary concurred and offered to check with manufacturer about possible warranty recoup. Also, while the ceramic pads I had were supposed to be a very hardy brake material, he did offer up that a coworker, with a larger/heavier truck than mine, had determined semi-metallic pads to have a longer life. A solid experience based recommendation which I took to heart. Never pressure and they always offer pros and cons to any repairs they uncover that are not critical.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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