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SureCritic / Reparación de automóviles / Lake Arbor Automotive & Truck / Patrick S
PS

Patrick S

Service Advisor
Lake Arbor Automotive & Truck
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(27 reviews)
81

Reseñas de Patrick S

BJ
BRAD J.
Westminster, CO
Nissan Maxima
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2023
cliente verificadoCliente Verificado
10
5 stars!
Excellent customer service. Patrick is the best!! Always helpful
Empleados con los que trabajó
PS
Patrick S
Service Advisor
CN
CINDY N.
Denver, CO
Acura LEGEND
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2022
cliente verificadoCliente Verificado
10
Best Auto Repair Business in the state.
I have been a customer with Lake Arbor car repair for over 15 years. They are honest, they do not take advantage of Women. Their prices are competetive, or better, than the 'big boys'. The Employees, all of them are such great people. I can't say enough good things about this SMALL BUSINESS. I hope you never sell your successful business.
Thank you for everything.
Merry Merry Holidays
Empleados con los que trabajó
EG
Ema G
Director of First Impressions
PS
Patrick S
Service Advisor
IH
IAN H.
Boulder, CO
Ford Excursion
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
12/22/2022
cliente verificadoCliente Verificado
5
Didn’t correct the problem
I brought my excursion to Lake Arbor 2x for the sale issue, neither tile was it fixed. They were very pleasant, professional but I’m disappointed I had to take it to the dealer to be corrected (and spend another $1300).
Empleados con los que trabajó
PS
Patrick S
Service Advisor
KF
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KELLY F.
Arvada, CO
Mazda 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2022
cliente verificadoCliente Verificado
10
Repaired car for emissions test
Wife’s car failed emissions test. Took it to LAA, they diagnosed and fixed the problem. Car passed emissions test no problem.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
TM
THAD and HEATHER M.
Westminster, CO
GMC Acadia
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2022
cliente verificadoCliente Verificado
10
Honest Company
I have been using Lake Arbor automotive for several years now. Nothing but friendly service honest people people and I always feel like I'm not being ripped off. They are also not pushy when it comes to additional work that may need to be done and leave up to owner discretion.
Empleados con los que trabajó
GK
Gary K
Service Advisor
SK
Sean K
Service Advisor
PS
Patrick S
Service Advisor
MS
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MATT S.
Westminster, CO
Acura TLX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2022
cliente verificadoCliente Verificado
10
Always excellent service
You are always treated as more than a customer. Truly outstanding customer service
Empleados con los que trabajó
PS
Patrick S
Service Advisor
JS
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JANICE S.
Westminster, CO
Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2022
cliente verificadoCliente Verificado
10
Toyota Prius
Working with Patrick at Lake Arbor was a pleasure. Their dedication to service and the quality of workmanship, make them top notch. I will always take my my cars to Lake Arbor Automotive.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
BC
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BRIEN C.
Westminster, CO
Ford F-150
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/16/2022
cliente verificadoCliente Verificado
0
7 weeks for a transmission???
Lake Arbor has had my ‘06 F150 for six weeks now, installing a new transmission. I received a call informing me it was ready so I took time off work to go get it. I paid the balance for the work done and was happy to have my truck back. I made it about 1500 feet before the ‘trans fault’ message appeared on the screen. The truck wouldn’t drive, so I drove it back to the shop in reverse. I was told it had been test driven by multiple people and it drove fine, but now suddenly I was told by Patrick there were 9 codes coming from the transmission. Today’s call from Troy was yet another disappointment from this shop; they cannot seem to get a part that doesn’t have water in it (??) from Ford (???). So after 4 attempts over 6 weeks, they’ll be trying a different vendor next week (????). I’m legitimately ready to have the truck towed to a different shop & take my chances in court with these people. This has been and continues to be the single most frustrating business transaction I have ever been a part of.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
MH
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MEGAN H.
Westminster, CO
Mazda CX-7
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2022
cliente verificadoCliente Verificado
10
Great customer service
We have been bringing our vehicles to Lake Arbor for a few years now. We appreciate the great customer service that we have experienced so far every time we call or visit, the quick follow up and the honest feedback. Thank you!
Empleados con los que trabajó
PS
Patrick S
Service Advisor
BS
BARRY S.
Westminster, CO
Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2022
cliente verificadoCliente Verificado
10
Friendy, knowledgeable personnel
No try to upsell, just great knowledge of engines with wonderful recommendations for my issue.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
CM
CANDY M.
Westminster, CO
Honda Fit
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2022
cliente verificadoCliente Verificado
10
Oil change & checkup
I rely on yearly checkups for my older Honda Fit and Lake Arbor's staff has been very reliable and professional for my cars' needs. Thank you!
Empleados con los que trabajó
PS
Patrick S
Service Advisor
RS
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RUTH S.
Westminster, CO
Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2022
cliente verificadoCliente Verificado
10
Replaced a stolen catalectic converter.
I contacted Lake Arbor as my first choice to do this work. When they did not have any opening to service my car for almost two weeks, I searched for and found someone able to do the repair immediately. However, their estimate for the work was way more that the insurance adjuster's estimate. Lake Arbor completed the repair and accepted the adjuster's estimate , I am very satisfied.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
CN
gravatar
CINDY N.
Denver, CO
Acura LEGEND
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2022
cliente verificadoCliente Verificado
10
Major repairs
https://www.facebook.com/100044564583792/posts/pfbid0rAtKPp5wqfGdH5JziAsQjepYCmJEAcHAhVC4oRQA33GHhZZ2KsgwJthRZoKuCGEPl/
Empleados con los que trabajó
EG
Ema G
Director of First Impressions
PS
Patrick S
Service Advisor
JT
JANE T.
Arvada, CO
Honda HR-V
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2022
cliente verificadoCliente Verificado
10
Awesome repair and updates
My SUV had AC issues..not working! Lake Arbor worked with my warranty company to replace the compressor, kept me informed every step along the way and I couldn’t be happier.. The company and employees go above and beyond expectations!
Empleados con los que trabajó
PS
Patrick S
Service Advisor
MM
M.P. M.
Westminster, CO
Toyota Tacoma
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2022
cliente verificadoCliente Verificado
10
Headlamp polishing and windshield wiper replacement
Patrick did not charge me for the work they did polishing my headlights as he was not satisfied with the results. Shows a great business ethic and I would not hesitate to recommend Lake Arbor Automotive to a friend☺
Empleados con los que trabajó
PS
Patrick S
Service Advisor
RR
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RYAN R.
Westminster, CO
Jeep Liberty
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2022
cliente verificadoCliente Verificado
10
Summer car check maintenance
Patrick, great customer service. The work in the past has been phenomenal.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
TJ
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TONY J.
Arvada, CO
Toyota 4Runner
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2022
cliente verificadoCliente Verificado
10
Oil change and vehicle inspection
As usual AWESOME!
Empleados con los que trabajó
PS
Patrick S
Service Advisor
LH
LAUREN H.
Wheat Ridge, CO
Mazda CX-5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2022
cliente verificadoCliente Verificado
8
Excellent Service!!!
Awesome service and friendly staff! I have been coming here since 2019 and I trust no one else to take care of my car!
Empleados con los que trabajó
PS
Patrick S
Service Advisor
JM
JANINE M.
Westminster, CO
Toyota RAV4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2022
cliente verificadoCliente Verificado
10
They strive to do the best!
Squeezed me into an already busy day to do a complete evaluation of my vehicle, making sure it was safe to drive. Explained clearly and completely what repairs were needed.
I am definitely coming back for them to do the repairs soon.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
KM
KATHIE M.
Arvada, CO
Nissan Altima
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2022
cliente verificadoCliente Verificado
10
Possible axle damage
My car was towed in with possible axle damage. After checking it out they determined it only needed a new tire and alignment. They took my car to a tire shop to get the tires and returned it to their shop because it was cheaper than they could do. They then did the alignment. They went above and beyond helping me with numerous issues in getting my car to their shop. Their customer service is amazing. Their prices are very reasonable. They have a new customer for all my needs.
Empleados con los que trabajó
PS
Patrick S
Service Advisor
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