DS

DAVID SHIPLETT

Calificación General

4.7

(169 reviews)

73

Reseñas de DAVID SHIPLETT

Cliente verificado

Melissa, TX

2017 Hyundai Tucson

09/19/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service!

I brought my 2017 Tucson in for routine service and to diagnose & repair the A/C. Prior to the visit, I had been stressing over what the A/C repair would cost and how much it was going to cost, if it was out of warranty. The service advisor told me there was a recall out for the A/C, and that they had the parts to perform the repair. A couple of hours later, I was on my way with a cold-blowing A/C, and out only the cost of the oil change. I slept better that night.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 09/20/2018 10:12 AM

Thank you so much for the great review

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

Cliente verificado

Argyle, TX

2018 Hyundai Santa Fe S

08/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast Service

I was in and out within 10 minutes on my oil change at Eckert. Great service and a great TEAM at Eckert.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 08/20/2018 11:24 AM

Thank you for the 5-star review.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

Cliente verificado

Keller, TX

2006 Hyundai Elantra

08/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great people

Nobody better.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 08/16/2018 11:17 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

Cliente verificado

Lewisville, TX

2017 Hyundai Elantra

07/27/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

It was good

...

No Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 07/28/2018 06:42 AM

Mr. Nguyen,

We do indeed work on every piece of your vehicle.
Please by all means let us know and we will schedule.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

JL

Janet L.

Corinth, TX

2016 Hyundai Sonata

06/27/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Great Service. Courteous Staff

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 06/28/2018 08:30 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

MC

Melissa C.

Lewisville, TX

2010 Hyundai Tucson

06/25/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Silver Lining

I have to be at work at 6 am all the way in Dallas. I walked into the garage to start the car and the car was dead. I called Hyundai and let them know as soon as I was able to get the car in motion I would be making my way to the dealership. The car finally started and I arrived in Denton a little before the garage. The gentleman I spoke with listened as I explained what the issue was. He suggested what the cause might be, but would not state officially until he was for sure. His educated opinion was that there was a faulty switch in the gear shift. He quoted me a price and fixed the issue. I was on the road and at work by 9 am.

Thank you for the time and getting the issue fixed quickly.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 06/25/2018 08:12 AM

Thank you so much for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

PD

Patricia D.

Denton, TX

2007 Hyundai Santa Fe

05/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good Service

Friendly, efficient, keeps appointment times, easy to make an appointment. Did not have long wait.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 05/28/2018 06:11 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

JF

Judith F.

Argyle, TX

2016 Hyundai Tucson

05/21/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service - even faster than expected!

This was my first experience with the service department at Eckert - and it was a great one. My first call was friendly and helpful, they got me in quickly and my car was ready far sooner than I had even asked for. Everyone I dealt with was very professional, efficient and friendly. Great service - I'll definitely be back!

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 05/22/2018 04:57 AM

Thank you, so much for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

GB

George B.

Lewisville, TX

2018 Hyundai Elantra

05/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Easy in and out

Routine service...fast and fairly priced

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 05/15/2018 05:03 AM

Thank you, Mr. Borkel

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

BW

Barbara W.

Aubrey, TX

2012 Hyundai Sonata

04/30/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Call back for certain items

All call back items were fixed.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 04/30/2018 12:27 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

MD

Misti D.

Beckville, TX

2016 Hyundai Tucson

03/28/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service!

Everyone was great! Don Wheeler was super helpful! They went above and beyond to help me with my daughter's car! Would definitely recommend!

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 03/30/2018 11:49 AM

Thank you so much.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

SD

Stephen D.

Denton, TX

2016 Hyundai Sonata Hyb

03/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Just needed an inspection - Everyone knows your name

Took care in for a state inspection. Turn around time was fast. All the team said hello or said hi to me by name.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 03/28/2018 08:40 AM

Mr. Ducar,
It is an honor to have a customer as good as you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

JI

Jackie I.

Sanger, TX

2014 Hyundai Tucson

02/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My review

I like having my car serviced by the authorized Hyundai dealer.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 02/26/2018 05:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

LF

Lucien F.

Trophy Club, TX

2012 Hyundai Elantra

02/19/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Rolls Royce Service!

Sold my 2 Mercedes and started trying Hyundai. Auto quality and personal service so much better than Mercedes, I have bought 4 Hyundai from Eckert and will be purchasing my 5.... new 2018 Santa Fe this summer!

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 02/19/2018 12:06 PM

Thank you, sir.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

LW

Lynne W.

Justin, TX

2017 Hyundai Azera

02/18/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent

Terrific customer service!

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 02/19/2018 05:10 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

W

W.

Denton, TX

2013 Hyundai Santa Fe S

01/29/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Owner

Great service.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 01/29/2018 02:23 PM

Thank you, Maam for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

BG

Bessie G.

Sadler, TX

2018 Hyundai Sonata

01/24/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service visit

Everything went well. Out in an hour

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 01/25/2018 05:37 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

Cliente verificado

Flower Mound, TX

2012 Hyundai Genesis

01/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Honest and trustworthy

Had a rattle in the engine bay. They diagnosed it and repaired.
No drama, no games.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 01/24/2018 05:37 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

MM

Michele M.

Corinth, TX

2014 Hyundai Sonata

01/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Timely swrvuce

Excellent

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 01/12/2018 07:04 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

DH

Debra H.

Double Oak, TX

2012 Hyundai Sonata

12/16/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always treat me as family

I have all my service done here. As a single woman I have never felt like they have taken advantage of me with unneeded repairs. They are fair and honest.

Recomendado

DONALD W., Fixed Operation Manager de Eckert Hyundai respondió el 12/16/2017 07:20 AM

Thank you, that means a lot.

Don Wheeler
Fixed Operation Manager
940-243-6208

Empleados con los que trabajó

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