DM

DAREN MULLINS

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(52 reviews)
85

HA
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Herman A.
Powell, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Nice people easy to deal with.
Nice people easy to deal with
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 06/02/2021 01:20 PM

Herman, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

DW
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David W.
Lincolnton, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always their priority
Doesn’t matter how many cars are waiting, paramount Hyundai has always made me feel like I was a priority. And their waiting room is pretty cozy.
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 05/25/2021 05:18 AM

David, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

LA
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Luis A.
Conover, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Had a problem with the trunk latch. Scheduled me quickly to solve the problem, which was covered by the warranty. Great service.
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 05/03/2021 05:44 AM

Louis, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

Cliente verificado
Hickory, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super Service!
Easy to work with and good follow through. Thank you for taking care of my vehicle.
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/30/2021 04:56 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

Cliente verificado
Hickory, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome!
Never fail to perform excellent service! We have 3 Hyundai’s and they only ever come to Paramount Hickory. Michelle and Sean are the best!
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/22/2021 08:27 AM

Mateo, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

AC
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Anita C.
Claremont, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very nice people!
Always get excellent service, just referred friend to purchase a car and she bought car!
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/22/2021 08:05 AM

Anita, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

Cliente verificado
North Wilkesboro, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great folks
They got my baby running great again. Always good service and great waiting room, great shuttle service when needed.
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/20/2021 03:02 PM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

SF
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Stephen F.
Connelly Springs, NC
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2021
cliente verificadoCliente Verificado
Categoría: Service
Great Customer service
After having my oil changed I had a problem customer service reached out to me and has taking care of the problem Thanks
Recomendado
Empleados con los que trabajó

CC
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Catherine C.
Hickory, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always a good experience
I have been taking my cars to Paramount Hyundai for at least 7 years and have always had a good experience. They are courteous and knowledgeable.
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/19/2021 04:27 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.

Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

SF
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Stephen F.
Connelly Springs, NC
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2021
cliente verificadoCliente Verificado
Categoría: Service
Great Customer service
After having my oil changed I had a problem customer service reached out to me and has taking care of the problem Thanks
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/17/2021
Tipo de Servicio: Maintenance
Categoría: Service
Slow
Was at the dealership an hour and 15 minutes for a oil change and when the car arrived there was grease all over the driver side floor mats.
No Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/19/2021 05:27 AM

Mr. Fusco, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

JA
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Jeffery A.
Connelly Springs, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
serviced my car quickly without trying to push any unnecessary repairs. Always followed up service with a phone call to make sure everything was satisfactory
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/12/2021 05:43 AM

Jeffery, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

Cliente verificado
Denver, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistantly Happy Customer
Paramount Hyundai Continues to be an exceptional service provider.
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/12/2021 05:43 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

TA
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Timothy A.
Vale, NC
2018 Hyundai Sonata Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
reasonable and easy to work with
oil change was quick, car returned as delivered-clean and no problems
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/12/2021 05:43 AM

Tim, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

RI
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Ralph I.
North Wilkesboro, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly folks always fast
Best place to go
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/05/2021 04:19 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó

LD
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Lysa D.
Claremont, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy service
Scheduling is easy and service relatively quick.
Recomendado
SHAWN P H., Service Manager de Paramount Hyundai of Hickory respondió el 04/03/2021 05:53 AM

Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard.  If you were to have any questions or concerns do not hesitate to give us a call.  We look forward to seeing you on your next service visit.  
 
Again, thank you for your time and as always, your business!

Shawn Howard
Service Manager
Paramount Hyundai
Genesis of Hickory
828-449-1427
Text the Manager @ 828-743-8689
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.