Cliente VerificadoKersten,
Thank you so much for your review of your service experience at Paramount hyundia! I appreciate you taking time to complete the Sure Critic survey for your advisor.
We strive to treat you and all our customers with respect and value your business.
The children's toys were taken out due to Covid regulations for businesses. I apologize for this because it does give the children less to do while waiting.
If you would like to contact me, please feel free to call with questions or suggestions. I look forward to building a strong relationship.
Thank you,
Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext 2256
Cliente VerificadoTrang,
Thank you for taking time to give Paramount Hyundai a response on the Sure Critic web site. For every visit you go to a Hyundai dealership, they will send a request for the survey to be done. This is Hyundai policy, not Paramount's.
I apologize you were sent so many reminders of your appointment time. As I explained to you when you called in about the reminders, we were working on the system and there were several like this that went out completely unknown to us.
I would like to talk to you again regarding your concerns.
Thank you,
Cliente VerificadoNancy,
Thank you for taking time to give us such a nice review on the Sure Critic site! We appreciate your loyalty to Paramount Hyundai.
We strive to treat you the way we would like to be treated and we listen to our customers voices.
We look forward to seeing you on your next service visit.
Thank you,
Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext 2256
Cliente VerificadoBrenda,
Thank you so much for rating us on the SureCritic site. I appreciate you taking time to do this for Paramount Hyundai Service Center.
All of us here try to treat you the way we would like to be treated!
I look forward to seeing you on your next service visit.
Warm Regards,
Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 ext 2256
Cliente VerificadoCamyra, Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Paramount Hyundai and Genesis of Hickory.
Shawn Howard
Cliente VerificadoMarilyn, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
Cliente VerificadoJimmy,
I apologize for the long wait for your oil change. It has been a busy month! We want you to come back to us for your next oil change and we appreciate you very much for your loyalty. If you have any questions, please contact me.
Lorie Morgan
Customer Relations Manager
Paramount Auto Group
828-449-1420 option 5
Cliente VerificadoThank you so much for your kind words and loyalty over the years!! You are very important to us and we appreciate your confidence in us. We look forward to seeing you on your next visit.
Lorie Morgan Customer Relations Manager Paramount Auto Group 828-449-1420
Cliente Verificado
Cliente VerificadoI sincerely apologize that we did not meet your expectations for your recent service visit. We strive to treat others the way we would want to be treated as a whole company, however, it appears we have failed in this aspect for your visit. Please accept my apology and I will most definteily strive to correct these things you have brought to my attention.
Lorie Morgan Customer Care Manager Paramount Auto Group 828-449-1420 ext. 2256
Susan,
Thank you for your comments and guidance for resolutions of your concerns. It was an absolute joy to talk with you. I look forward to seeing you for your next service visit!
Cliente VerificadoThank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
Cliente VerificadoWe appreciate you taking time out of your busy day to give us this great review! Thank you for trusting Paramount with the care of your Santa Fe Sport. We look forward to seeing you on your next visit.
Lorie Morgan Customer Care Manager 828-449-1420 ext. 2256
Cliente VerificadoThank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
Cliente VerificadoRobert, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
Cliente VerificadoDavid, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
Cliente VerificadoKaren, Thank you for the feedback regarding your recent service visit. It is always our goal to provide a 5 star service experience. We value your business and will continue to work hard to earn it here at Paramount Hyundai and Genesis of Hickory.
Shawn Howard
Cliente VerificadoKathryn, Thank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
Cliente VerificadoH.S.,Thank you so much for taking the time to complete an amazing review on our service departments behalf. We appreciate your business with us! At Paramount Hyundai we work diligently as a team to provide the best possible service experience with every visit. Thanks so much for being a part of the Paramount family. We look forward to seeing you again on your next service visit.
Shawn Howard
Cliente VerificadoThank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
Cliente VerificadoThank you for taking the time to respond to our Sure Critic Review; our customer's voice is imperative to the growth of our dealership, please know you were heard. If you were to have any questions or concerns do not hesitate to give us a call. We look forward to seeing you on your next service visit.
Again, thank you for your time and as always, your business!
