DB

DAVID BUSHEY

Calificación General
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(57 reviews)
8

SH
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Sandra H.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
McGrath Hyundai Experience
These are really great people to work with when car shopping. Pleasant and very informative! Car shopping has always been a pain to me. Sales rep Leif, made it easier for me he was well informed answered questions and got you answers. Great personality. The wait wasn’t long either, great staff at this location. Can’t forget David Bushey in service department he rocks, kept me updated on my service being completed (recall).
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 02/10/2021 03:32 PM

Sandra,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service and sales department provided you with an exceptional experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

JJ
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Josefa J.
Chicago, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 02/11/2021 10:45 AM

Josefa,
My name is Connie, I am the Customer Service representative here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-804-5016. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Empleados con los que trabajó

JA
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Jose A.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Great service
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 02/05/2021 09:36 AM

Jose,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

OO
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Oswaldo O.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Great customer service. However the young man that returned my vehicle was wearing his mask incorrectly ( By his chin). I am not accusing him to be a carrier however prevention is always something to keep in mind. Good thing I had air disinfectant for my own sake and my toddler’s.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 02/05/2021 09:34 AM

Oswaldo,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

HM
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Hemabh M.
Elmhurst, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Very friendly and knowledgeable staff. Good service. Would be nice if they could give more discounts or offers other than that ??
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 02/05/2021 09:34 AM

Hemabh,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

GW
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Gloria W.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and easy
One smooth process from check in to check out.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 01/29/2021 09:40 AM

Gloria,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

LB
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Latoya B.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
David provided great customer service.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 01/06/2021 03:09 PM

Latoya,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that David provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

JT
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Jo-Anne T.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It's closer 2/home and Ms.Connie.
I might consider upgrading both cars in my household, now.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 01/05/2021 05:47 AM

Jo-Anne,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

MB
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Mariah B.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Nice service
I got my car from them a while back and took it in for service. I was able to set it up online and pay before I came to pick it up so I didn't have to wait. It was pretty quick and easy.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/23/2020 01:46 PM

Mariah,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

AH
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Antonio H.
Melrose Park, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
It’s a great place to go get your car serviced. I personally wouldn’t go anywhere else just because they know how and what to do when it comes to getting your car maintenance or even looking to buy a car. Also great customer service.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/23/2020 06:11 AM

Antonio,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

NW
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Nancy W.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The servicemen are the best and very helpful
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/23/2020 09:22 AM

Nancy,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

RE
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Robert E.
Chicago, IL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2020
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer assistance
They are very nice at the dealership and treat you with respect. They do their best to help you anyway they can. Mcgrath Hyundai is definitely my preferred dealership.
Recomendado
Empleados con los que trabajó

JM
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Jose M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
Took my car in for routine maintenance. Very exceptional service.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/16/2020 06:14 AM

Jose,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

LG
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Linda G.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleasant Experince
great place to Buy
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/16/2020 06:28 AM

Linda,
Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

Cliente verificado
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and speedy service
Service consultant was fast and friendly.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/14/2020 12:43 PM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

DP
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Dena P.
Elmwood Park, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Perfect
Perfect!!!!! Wonderful great service
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/10/2020 11:02 AM

Dena,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

Cliente verificado
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Had to go in for a recall service, and routine maintenance. The check-in was easy off the app, and also the people were very helpful. The estimated time was accurate, amenities and sitting area clean and comfortable. Also, they offer rides back home so you do not have to be forced to wait, great idea.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 12/04/2020 10:37 AM

Anonymous,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

MG
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Martin G.
Chicago, IL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
11/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
buy another car 2020 pay it in full and nobody knows where is my title
They changed my oil and started the engine with noises until it broke.
No Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 11/25/2020 07:41 AM

Martin,

My name is Connie, I am the Customer Service representitive here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me at 773-889-9090. I look forward to speaking with you soon.

Respectfully,

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

CONSTANCIA M. de McGrath City Hyundai respondió el 11/30/2020 12:40 PM

Martin,
My name is Connie, I am the Customer Service representitive here at McGrath City Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. Thank you for taking the time to speak to me in more detail about your experience with us.  Hope to see you on your next service visit.

Have a great day!

Connie Montoya
Mcgrath City Hyundai
cmontoya@mcgrathcity.com

Empleados con los que trabajó

JM
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James M.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The servic tech that takes care of your care and the clean facilities.
I have known Ed Vellega for the past 11 years since I had my car. I always appreciate his help in telling me what I service I
should have on my car. I Also thank the tech that worked on my car for his help as well.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 11/14/2020 12:33 PM

James,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that Eddy provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

Empleados con los que trabajó

JK
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Jason K.
Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
This is a dealership worth traveling to as the service experience is uncommonly good.
Recomendado
CONSTANCIA M. de McGrath City Hyundai respondió el 11/05/2020 01:21 PM

Jason,

Thank you very much for your review!  We greatly appreciate you taking the time to complete it.   Customer feedback is very important to us and I am glad to hear that our service department provided you with an exceptional service experience.  Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Best regards,

Connie Montoya
Customer Service Representative
cmontoya@ mcgrathcity.com

 

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.