CL

CODY M LANGE

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(266 reviews)
86

LP
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Larry P.
Ferndale, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
done on time
any time
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 08/01/2016 07:26 AM

Larry,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

DB
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Deborah B.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
easy to get to, service is on time and Mario so nice.
excellent.
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 08/01/2016 07:28 AM

Deborah,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

BE
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Bobby E.
Bellingham, WA
2009 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great, reliable service
Quick and reliable service, plus they offer a free shuttle service to wherever you need to go, which is nice of them. I'll return here for any maintenance that I only want the dealer to handle.
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 08/01/2016 07:29 AM

Bobby,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

LV
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Leah V.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change and nothing more. Perfect!
My oil was changed quickly and I was not pressured into additional services like some businesses do. Thank you!
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 08/01/2016 07:30 AM

Leah,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

SA
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Sheryl A.
Bellingham, WA
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
review
very friendly and service was great
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 08/01/2016 07:32 AM

Sheryl,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

Cliente verificado
Lynden, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Easy to schedule appointments
Yes
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 08/01/2016 07:35 AM

Dear Valued Customer,

 Thanks for letting us know how we did. We appreciate you taking the time out of your day to provide us with feed back so we can continue to improve as we grow. We hope to see you again!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

MB
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Mary B.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
You can count on Hyundai of B'ham!
Always friendly, fast, and efficient.
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 06/17/2016 08:47 AM

Mary,

 Thanks for the vote of confidence! we appreciate your buisiness and hope to continue the trend of meeting your needs in a timely manner.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

SE
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Susan E.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always courteous and let's me know what the car needs.
Already said pretty much what I like about them. I appreciate the car was coupon.
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 06/17/2016 08:50 AM

Susan,

We here at Hyundai of Bellingham truly appreciate your positive feedback. thank you so much and dont hesitate to let us know if there is anything else we can do for you!

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

GM
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Gary M.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service and courtesy
see above
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 06/21/2016 04:38 PM

Gary,

   Thanks for the positive feedback. Let me know if i can be of any further assistance in the future

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

Cliente verificado
Bellingham, WA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service.
Wish my van would have been vacuumed/washed.
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 05/26/2016 07:30 AM

Dear Mrs. Jenkins,

We appreciate the feedback! I apologize that your experience wasnt a 5 star experience. We strive to make each visit better then the last and if there is anything i can do to improve please let me know. If you would like to stop in and pick up a voucher for a complimentary car was at sunsent car wash you are more then welcome to.

sincerely,

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

Cliente verificado
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
thanks Mario
60K maintenance was great. Plus they found rear brakes needed to be done and got it all done in the same day.
Yahoo!
Recomendado
Mario C L. de Rairdon's Hyundai of Bellingham respondió el 06/21/2016 04:43 PM

I was happy to help! let me know if i can do anythign else for you!

Mario Lopez
Service Advisor
(360)738-8000
Mlopez@rairdon.com
Empleados con los que trabajó

Cliente verificado
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/03/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Mediocre. Nice people, crappy business
I had a 2011 sonata and was interested in buying a 2015. I called them and told them as soon as they get one on their lot to call me. Every week I would get a phone call for someone trying to sell me a 2014. I said don't call me until you get the 15s in. Never heard back from them. I noticed more and more of the 2015s on the street. I was mad they didn't call me for one, so I went and bought a new one from Jack Carolls in Burlington. Great custom service!! About 2 months after buying it, Bham Rairdons called me asking if I had ever been contacted about the sonatas, because they have a ton on the lot. I proudly told them I bought elsewhere...
Fast forward a year and my nav screen has gone blank...so I decided to go to Rairdons to use my warranty. Service was O.K.
I went in to have my screen looked at. While there, they fixed all of the recalls on my car. But, they couldn't tell me what was wrong w my screen. They said they would have to discuss it with Hyundai and get back to me shortly. Still haven't heard anything 3 weeks later. I feel like I have to be a squeaky wheel now... I just want my screen fixed, my car is barely a year old! The only reason I have to return is because it's my only option locally. If I can't get it fixed, I'll be going down south.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 03/04/2016 02:48 PM

We apologize for any inconvenience. We now have an update for your radio and will see you for your appointment next week. We will get to the bottom of your navigation issue.

Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

JC
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JONATHAN C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The Best
Always a pleasure to service my Hyundai here!
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 02/12/2016 07:59 AM

Thank you for the Review Jonathan and taking the time to comlete it.


Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

RP
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ROBERT P.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Jerrys professionalism and personality, keeps me coming back.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 11/16/2015 09:10 AM

Thank you for the survey Robert.


Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

OL
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OLIVIA L.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First time customer turned to loyal customer.
I felt at home here. Friendly people and warming environment. They get you in and out and explain how much time it will take and approximate cost. I'm use to kind of bad service regarding dealerships and service shops and this was by far one of the best I have been to, which is a pleasant surprise. I will be coming back for more repairs in the future because they have fantastic prices and are not too far from my place of residence.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 11/16/2015 09:08 AM

Thank you Olivia for completeing the survey.


Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

JW
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JENNIFER W.
Anacortes, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people that work there.
Besides the service receiver man there were some others working there and they were friendly and polite and helpful.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 10/09/2015 04:21 PM

Thank you for the review Jennifer.


Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

Cliente verificado
La Conner, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/28/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service - Friendly and Helpful
Gerry and his crew are above and beyond helpful and are careful with their client's pocketbooks - you know you're getting a fair price. They treat clients with respect.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 09/29/2015 11:18 AM

Thank you for the review.


Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

BB
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BARBARA B.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
greetiing, explanation, suroundings
I was warmly, immediately, greeted, offered refreshments and explained the work to e done and expected time of completion.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 09/08/2015 09:41 AM

Thank you for completing the review Barbara. We appreciate you taking the time.

Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

DN
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DANIEL N.
Bellingham, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Awesome friendly staff at the maintenance desk. Most welcoming dealership I have been to.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 07/14/2015 08:21 AM

Thank you for the survey Daniel. Thanks for taking the time to complete it

Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó

Cliente verificado
Maple Falls, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2015
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick, and reliable.
Flawless service.
Recomendado
Norm S. de Rairdon's Hyundai of Bellingham respondió el 05/26/2015 12:21 PM

Thank you for the review.


Norm Shultz
Service Manager
nshultz@rairdon.com

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.