avatar

CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

AB
gravatar
AMY B.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service!!!
I purchased my Hyundai from Parkway in February and before that vehicle, I never had a "young" enough vehicle that I would go to a dealership for service for. In addition, I've never had one new enough to need recall work done on. They were excellent in setting expectations for time, cost, and what preventative maintenance would be done. No surprises. I'm glad I chose Parkway for my purchase and service. They are wonderful!
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/31/2013 06:58 AM

Thank you for taking time to share your feedback with us and other consumers.  We appreciate your business!

Best Regards,
Phillina Jacobs
Service Manager

Empleados con los que trabajó

TD
gravatar
TERRI D.
Holly Ridge, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership
Everyone is customer focused. Friendly, responsive and willing to help
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/31/2013 06:56 AM

Thank you for taking time out of your schedule to share your feedback; we appreciate your business!

Regards,
Phillina Jacobs
Service Manager

Empleados con los que trabajó

US
gravatar
ULYSSES S.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
excellent service
super facility to take your vehicle
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/31/2013 06:49 AM

Thank you for taking the time to share your feedback with other consumers.  We appreciate your business!

Regards,
Phillina Jacobs
Service Manager

Empleados con los que trabajó

GB
gravatar
GERALD B.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
My 4th Hyundai and still lovin' it!
I absolutely love my Hyundai. I have owned 2 Elantras and 2 Santa Fe and I would buy another one in a heartbeat. The dealership is always looking to see how they can help and have been wonderful to me over the years. I know things happen at times, but I have yet to be disappointed. Hat's off to this dealership for their customer service--they are the best I have encountered in a long time!
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/31/2013 07:02 AM

Thank you for sharing your feedback with us; we appreciate your business!

Best Regards,
Phillina Jacobs
Service Manager

Empleados con los que trabajó

VH
gravatar
VELMA H.
Bradenton, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/17/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They care about your need and situation
Always do their best to be fair and helpful
Recomendado
Empleados con los que trabajó

CN
gravatar
CAROLYN N.
Bolivia, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
VERY FRIENDLY
THIS PLACE IS NOT LIKE ANY OTHER SERVICE DEPT I HAVE BEEN TO. KEEP THE GOOD WORK
Recomendado
Empleados con los que trabajó

ML
gravatar
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional and Friendly
I would high recommend. In a day and time when customer service has gone out of the window, it is refreshing to see that there are companies that still believe a happy customer is a repeat customer.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/14/2013 08:56 AM

Thank you Michael for taking the time to share your feedback; we appreciate your business.

Best Regards,

Phillina Jacobs

Service Manager

Empleados con los que trabajó

JO
gravatar
JOSEPH O.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Clean facility, reliable competent service.
They were there for me when I needed them. It was a last minute problem before taking a trip.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/14/2013 08:51 AM

Thank you for taking the time to share your feeback; we appreciate your business.

Best Regards,
Phillina Jacobs

Empleados con los que trabajó

JC
gravatar
JOHN C.
Sunset Beach, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
wonderful service
excellent
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/14/2013 08:50 AM

Thank you for taking the time to share your feedback; we appreciate your business.

Regards,
Phillina Jacobs
Service Manager

Empleados con los que trabajó

TH
gravatar
TOM H.
North Myrtle Beach, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The employees, you have a great Physical also
Its hard to improve on PERFECT and that has been my experience so for.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/03/2013 02:57 PM

Thank you for taking the time to share your feedback, we appreciate your business.

Phillina Jacobs
Service Manager

Empleados con los que trabajó

TS
gravatar
THOMAS S.
Bolivia, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership
Service is top notch. Repair service is timely and thorough. Sales forthright and professional - no gimmicks. Love our Hyundai vehicles. We have had bad experiences at other "southern" dealerships. Parkway treats you honestly and with respect.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 10/03/2013 02:50 PM

Thank you for taking the time to share your feedback with us and other customers; we appreciate your business.

Phillina Jacobs
Service Manager

Empleados con los que trabajó

GS
gravatar
GARLAND S.
Winnabow, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/26/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Repairs not needed
Tried to sell us 700.00 worth of repairs that the car did not need. Took the car to 3 other dealers and all agreed no repair was needed & that the parts were not worn at all.
No Recomendado
Empleados con los que trabajó

CT
gravatar
CARRIE T.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
wonderful customer service from start to finish every time!
wonderful customer service from start to finish every time!
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/27/2013 08:29 AM

Thank you for taking the time to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Empleados con los que trabajó

RZ
gravatar
RICHARD Z.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Superior Staff
This was my first visit to Parkway and found dealing with Dean in Service to be the type and style that I expect. It was enough that I came back and purchased a new vehicle and included the maintenance package because I knew I would be treated right.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/27/2013 08:27 AM

Thank you for taking the time to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Empleados con los que trabajó

BK
gravatar
BARBARA K.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Department
I love this dealership. Prices for service have always been fair. Service is outstanding. My next car is definitely coming from this dealership.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/27/2013 08:30 AM

Thank you for taking time out of your busy schedule to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Empleados con los que trabajó

RS
gravatar
ROGER S.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
nice people selling a great car (Hyndai Sonata)
Nothing could e finer than a Sonata Turbo in Carolina
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 09/27/2013 08:32 AM

Thank you for taking time out of your schedule to share your feedback; we appreciate your business!

Phillina Jacobs
Service Manager

Empleados con los que trabajó

TC
gravatar
TONY C.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great
a good place to do car buying
Recomendado
Empleados con los que trabajó

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, Fast, Efficient
Dealership is extremely professional, friendly and efficient staff.
Most pleasant experience I've ever had dealing with an auto dealership.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 08/14/2013 07:52 AM

Thank you for your response; we appreciate your business and taking time out of your schedule to post a review.

Your Parkway Service Team

Empleados con los que trabajó

MF
gravatar
MARTIN F.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everyone seems friendly, knowledgable and accessible
They try very hard to earn your business.
Very pleased with management, sales and service people we have dealt with.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 08/14/2013 07:54 AM

Thank you for taking time to post a review! We appreciate your business.

Empleados con los que trabajó

MG
gravatar
MARGARET G.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2013
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Dealership
I find Parkway Hyundai receptive to questions and attentive to service customers, and all around helpful.
Recomendado
PHILLINA J G., Service Director de Parkway Hyundai of Wilmington respondió el 08/14/2013 07:55 AM

Thank you for taking time to post a review; we appreciate your business!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.